We've just added a few Premium feature which lets sellers customize a message display when buyers click "inquire".
Inquiry Message Feature
in Selling
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Customer Testimonials
in Selling
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Today we introduce “Customer Testimonials”, a new feature that highlights a seller’s positive customer feedback.
While all sellers are able to accumulate ratings, the Standard and Premium membership plans now allow a seller to promote several of these ratings directly on their Store Page.
Seller Responsiveness Metrics
in Selling
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Great businesses don’t just provide a great product; they also provide great service. One metric of customer service is responsiveness to buyers. On MorphMarket we capture this in the Responsiveness Rating and Average Response Time.
We've just added several features related to Seller Responsiveness Metrics.
- Responsiveness is now shown on the Store Page
- New tools to help sellers locate and respond to messages needing a reply
Read all about it here: https://community.morphmarket.com/t/seller-responsiveness-metrics/2488
How Does MorphMarket Protect Buyers?
in Policy
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At MorphMarket, we take fraud very seriously. We have gone to great lengths to help buyers avoid getting scammed, and yet it never fails that on the occasion that a scammer pops up, a few unexperienced buyers are quickly drawn in.
The point of this post is to outline what MorphMarket does and does not do to protect against fraudulent sellers.
How to Avoid Fraud as a Seller
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Most of the time we think about buyers being the one at risk, however sellers can end up getting shorted too. Here's a great thread by John Dague about How to Avoid Fraud as a Seller. Please add your thoughts and methods as well.
https://community.morphmarket.com/t/tips-on-avoiding-fraud-as-a-seller/2290
Reciprocated Ratings
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How to Ship Live Reptiles
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Responsible shipping is important for your animals, your customers, and the reputation of the whole hobby. It isn’t that hard but can be daunting the first time around.
For this reason, MorphMarket has partnered with our friends at ShipYourReptiles to produce this new guide: How to Ship Live Reptiles, showing the key steps and common pitfalls.
Build Trust through Community Engagement
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What kind of reptile breeder would you want to buy from?
Improve Your Brand Awareness
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Think about how frequently companies get their brand name in front of you. You see brands in commercials, on billboards, at sponsoring events, and even in the names of buildings (e.g., "Target Field"). Advertising is expensive, but with the MorphMarket Reptile Community (MRC) we have created a new opportunity for you to expand your brand name for free.
MorphMarket Reptile Community
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The MorphMarket Reptile Community (MRC) is a brand new, modern platform for reptile enthusiasts to share skills, knowledge, and interests through ongoing conversation.
