Store: Ace's Reptile Emporium

  • Overall Ratings Score: 5.0 (74)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 10 32 74
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 74
Seller communication 74
Shipping time 74
Shipping packaging 74
Below is Positive (5 Star) feedback left by buyers about this user.
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My entire experience was smooth as butter thanks to this seller! They were promptly communicative and helpful, shipping was timely, and my Kingsnake arrived healthy and lively. He’s settling in beautifully. So happy, thank you so much! - Dec. 05, 2024
acesreptileemporium replied: So glad you trusted us to help you with your new snake. Please let us know if you ever need anything in the future whether it's an animal or advice or anything. We're always here to help. - Dec. 05, 2024
Rating by s***t for B&W Stripe Cal California Kingsnake
I couldn’t be happier with the purchase of my African House Snake. He arrived healthy and beautiful and I just love him to pieces! I would highly recommend Ace’s Reptile Emporium to anyone looking for their next snake they were wonderful! - Dec. 01, 2024
acesreptileemporium replied: We appreciate your business and we're happy to help anytime you need anything in the future! Glad you're enjoying the house snake. - Dec. 01, 2024
Rating by a***y for African House Snake
Rating by a***y for African House Snake
The entire experience was made simple by the seller. They were friendly and helpful and made my first snake buying experience an amazing one. I highly recommend. - Nov. 09, 2024
Rating by d***l for Amel 100% Het Snow Corn Snake
First time buying a snake online, and it was the easiest process ever. She came alive and well, and the seller answered all my questions I had about her! - Oct. 30, 2024
Rating by j***e for Albino Tangerine Honduran Honduran Milk Snake
Seller is just all over great! We now have 3 reptiles from them! Not only do they have great communication they are also available after sell to help with any questions and care you may have. Definitely recommend 10 fold!!! - Oct. 24, 2024
Rating by h***9 for Super Snow ( Mack) Bell Albino Leopard Gecko
Seller is just all over great! We now have 3 reptiles from them! Not only do they have great communication they are also available after sell to help with any questions and care you may have. Definitely recommend 10 fold!!! - Oct. 24, 2024
Rating by h***9 for Anery Kenyan Sand Boa
Great seller - Oct. 31, 2024
Rating by i***n for Amel 100% Het Snow Corn Snake
I bought my baby high white California king snake from ACEs Reptile Emporium, they were quick to respond and answer all of my questions. I received my package on time and my baby arrived in perfect health. very professional, i highly recommend! - Oct. 25, 2024
acesreptileemporium replied: Thank you for your business. We look forward to helping you again anytime in the future. - Oct. 25, 2024
Rating by g***n for High White Stripe California Kingsnake
The animal arrived, just as described. It was alert and healthy and has been doing great since we got it. The seller was very informative and quick to answer all questions. - Oct. 15, 2024
acesreptileemporium replied: We're glad you're enjoying the gecko. It was our pleasure doing business with you and we look forward to helping you anytime you need it in the future. - Oct. 15, 2024
Rating by k***r for Mack Snow Leopard Gecko
the geckos he sold me are all doing good. He worked with me when it came to my work schedule and shipping. I'd definitely recommend this seller. Will be looking out for future geckos. - Oct. 29, 2024
Rating by j***z for Super Snow (Mack) Leopard Gecko
Amazing seller. Communicated throughout the process and obviously cared about the animal. Gecko arrived safe and healthy. No problems whatsoever and answered all my questions in a timely manner. Very smooth process. I definitely recommend them! - Sep. 28, 2024
acesreptileemporium replied: We appreciate the business and the feedback. Glad you are happy with the gecko. We look forward to helping you out anytime in the future! - Sep. 28, 2024
Rating by m***s for Super Snow (Mack) Leopard Gecko
Seller was very responsive throughout the entire process. The snake arrived in great condition and healthy. He ate the second day after settling in. I could not recommend this seller more and will definitely work with them again! - Sep. 12, 2024
acesreptileemporium replied: Glad you got it and are happy. Don't hesitate to let us know in the future if you need anything else. Would absolutely love to do business again in the future. - Sep. 12, 2024
Rating by r***z for Amel 100% Het Snow Corn Snake
Awesome baby crestie. They were a day late due to FedEx, not the seller, but Aces packaged her so well that she came alive and well. I was worried for her well being since she was so young but Jeremy helped convince me she’d be fine! Thanks again! - Sep. 06, 2024
Rating by m***l for Tri-color Harlequin Partial Pinstripe Crested Gecko
Snake arrived as expected. Healthy and doing great! - Oct. 08, 2024
acesreptileemporium replied: We appreciate the easy and smooth transaction. Definitely look forward to helping any way we can in the future. - Oct. 08, 2024
Rating by j***e for Egyptian Diadem Ratsnake Other Rat Snake
Jerome at Ace Reptiles is the best seller that I have dealt with on MM He truly cares about the customer and the animals he sells. He went above and beyond for me. Great communication. Great snake. Highly recommended seller. A++++ - Aug. 29, 2024
acesreptileemporium replied: We appreciate this and hope to do business with you again. - Aug. 29, 2024
Rating by m***l for California California Kingsnake
Great communication and answered any question I had - Sep. 16, 2024
Rating by m***r for Mexican Black Mexican Black Kingsnake
Seems really healthy! - Jun. 19, 2024
Rating by z***5 for Pastel Striped Gargoyle Gecko
I had an Awesome Experience with this seller ~ Great communication, fast shipping and very friendly, the King Snake I received is beautiful, healthy and very active. - May. 19, 2024
Rating by r***e for Desert Kingsnake
Rating by r***e for Desert Kingsnake
Very pleased with the seller and how responsive he was as well as the shipping process. - May. 15, 2024
Rating by a***r for Amel Corn Snake
Rating by a***r for Amel Corn Snake
Fantastic seller. Very easy communication and fast shipping. Would purchase from this seller again! - May. 08, 2024
Rating by c***p for Halmahera Boa (Scar On Belly) More Boa
Great communication, fast process, worked with timing well. The gecko is beautiful and in perfect shape! - May. 08, 2024
Rating by t***s for Rainwater Albino Leopard Gecko
Very good service and animals arrived safe! - Apr. 12, 2024
Rating by s***t for Amel Corn Snake
Rating by s***t for Amel Corn Snake
Overall a great process on purchasing my corn snake - Mar. 31, 2024
Rating by m***9 for 23 Amel Corn Snake
Rating by m***9 for 23 Amel Corn Snake
Got my snake within 48 hours of purchase , was safely packaged and healthy on arrival. He’s a great eater and doing amazing. Seller very responsive and friendly. 10/10 - Apr. 11, 2024
acesreptileemporium replied: Thank you and please feel free to reach out anytime in the future for anything you might need. Wherever it's a new pet, advice, help with another animal, we're always here to help. - Apr. 11, 2024
Rating by g***2 for 23 Amel Corn Snake
Rating by g***2 for 23 Amel Corn Snake
They are so amazing and I know I am getting a healthy animal for a new pet from them. - Apr. 11, 2024
Rating by d***c for PET ONLY Crested Gecko
These guys are amazing. Everything was great. - Apr. 11, 2024
Rating by d***c for Dark Base Lilly White Dalmatian Crested Gecko
My new girl is amazing!!! Seller was very polite in answering an questions I had. Kept me informed about her throughout the entire shipping process. Will definitely be buying from him again. Highly recommend 👌 - Mar. 21, 2024
Rating by t***e for Anery Hypo 100% Het Snow Corn Snake
I will definitely be buying from this breeder again at some point. They let me know he was adding a little yellow to his white & offered to take updated photos to be sure I still wanted him. He arrived bright, healthy & exactly as described! - Mar. 08, 2024
Rating by r***7 for White Stripe Gargoyle Gecko
Amazing communication, very caring seller, kept me updated the entire time! 100% recommend! - Mar. 19, 2024
acesreptileemporium replied: Thank you. It was a pleasure doing business with you and please don't hesitate to let us know if theres ever anything we can help you with in the future. - Mar. 19, 2024
Rating by s***s for Blue Eye Lucy Ball Python
Ace’s was great- the mosaic girl purchased is absolutely gorgeous. She shipped on time and is healthy! Thank you! - Feb. 10, 2024
Rating by w***6 for Mosaic Gargoyle Gecko
Absolutely in love with my girl Fig! First full day home and she’s healthy and eating like a champ. - Feb. 02, 2024
Rating by l***4 for Red Lilly White Dalmatian Crested Gecko
The snake was even better looking than his pictures. He arrived healthy and alert. I've had him for a few weeks now and he's a great eater. Breeder was very communicative and concerned about when to ship due to temps. So you know they really care - Feb. 28, 2024
acesreptileemporium replied: Thank you for the kind words. It was a pleasure doing business with you and we look forward to helping anytime in the future whether it's another animal or just advice or anything. Thanks again! - Feb. 28, 2024
Rating by a***7 for Anery Tessera Het Scaleless Corn Snake
I purchased a beautiful animal, which they happily held until shipping was safe, animal arrived safely, Packaging was good, Seller was very communicative and very friendly. I would definitely buy another animal from them. - Feb. 11, 2024
acesreptileemporium replied: So glad you like him. He's definitely a gorgeous snake and we wish you well with future breeding! We are glad that even though there was a fedex shipping delay that the snake still arrived safe and sound!!! We'll definitely do business again! - Feb. 11, 2024
Rating by m***y for Erythristic Hybino Het WS FL King Florida Kingsnake
Great communication about the animal's history + coordinating shipping after the worst of winter weather. Snake arrived safe and healthy, exactly as described, with notes on last meals/shed. Everything we could ask for! - Feb. 08, 2024
Rating by t***s for Rufescens Male Kenyan Sand Boa
The seller was so nice and patient with the process and making sure that the reptile was picked up and healthy. Would purchase another reptile with them. - Dec. 01, 2023
Rating by n***v for Rainwater Leopard Gecko
I’m so happy with my little gecko! Great communication and fast shipping. I recommend highly. - Nov. 30, 2023
Rating by p***1 for Orange Extreme Harlequin Dalmatian Crested Gecko
Quick to respond to any questions I had. Great experience overall :) - Nov. 11, 2023
Rating by l***2 for Albino Conda Western Hognose
I was able to pick it up at a location they specified, and I was able to purchase Repashy while I was there which I appreciated because the kind I ordered would not arrive until two days later. He is healthy and has been handled so he is calm. - Nov. 10, 2023
Rating by v***x for Harlequin Chevy Dalmatian Crested Gecko
The seller was very polite and informative. They kept me up to date with everything and was responsive. The corn snake arrived in perfect condition and was very active. Overall, if I ever get another snake I will definitely purchase again from seller - Nov. 08, 2023
acesreptileemporium replied: Thank you for your business and we are happy to have your future business as well. - Nov. 08, 2023
Rating by b***7 for Amel Corn Snake
Rating by b***7 for Amel Corn Snake
Very happy with my experience. Quick responses, answered any questions I had and a quick shipping date! - Nov. 10, 2023
Rating by m***a for Orange Extreme Harlequin Partial Pinstripe Dalmatian Crested Gecko
All around 5 stars - Nov. 07, 2023
Rating by d***0 for Yearling Savannah Monitor
These guys were a pleasure dealing with! Happily worked around my schedule and weather for shipping! Hognose arrived safe and well! Hope to deal with them again!!! - Nov. 08, 2023
acesreptileemporium replied: Thank you! We are happy to have your business and are excited for the future business. - Nov. 08, 2023
Rating by k***0 for RTB Toffy Belly Western Hognose
Very pleased!! Great communication and prompt with responses. Gorgeous gargoyle gecko. I highly recommend Aces Reptile Emporium!! - Nov. 02, 2023
Rating by d***8 for Orange Aberrant Stripe Gargoyle Gecko
I absolutely love this seller. Very informative and knowledgeable. It was a smooth experience. I will definitely purchase more crested geckos from this seller. My CGs are beautiful and very energetic love love them. - Nov. 02, 2023
Rating by s***0 for Harlequin Pos Pink Red/ Black Dalmatian Spots Crested Gecko
100/10 recommend buying from these folks. They were very helpful and patient with me. They responded to my messages quickly and effectively and when FedEx messed up the shipping, they did everything they could to help me. - Oct. 24, 2023
acesreptileemporium replied: Thank you and we hope to do business again with you! - Oct. 24, 2023
Rating by t***n for Yellow Phantom Dalmatian Crested Gecko
I am local and have made a couple purchases from Janelle and it’s always a good experience - Oct. 14, 2023
Rating by m***4 for TSF Raptor Leopard Gecko
They are very wonderful to work with. There was a mishap with shipping but it was not due to their fault. They kept up communication until I had received the wonderful and calm lady I had ordered. - Nov. 01, 2023
Rating by t***6 for 7 Year Old Normal Breeder Female Kenyan Sand Boa
Awesome girl - Oct. 19, 2023
Rating by h***s for Hold Back Released TSF Super Snow Bell Albino Leopard Gecko
Great Experience! - Oct. 15, 2023
Rating by f***o for Poss Halloween Partial Pinstripe Dalmatian Crested Gecko
Everything about this was perfect. The communication was fast and very good, Shipping was super quick, and most importantly the animal I got was perfectly healthy when she arrived and the package she was in was very secure. Very much recommend! - Oct. 11, 2023
acesreptileemporium replied: Thank younfor your business. We really do appreciate it. Please let us know if theres ever anything we can do for you in the future! - Oct. 11, 2023
Rating by s***y for TSF Aurora Leopard Gecko