Animal House "Pets & Supplies"

Other Colubrids


Owner
Dan Thomas
Location
Mukwonago, WI, USA United States of America flag
Website
http://Www.animalhousepets.net
Facebook
https://www.facebook.com/animalhousepetsandsupplies
Phone
262-363-7387
Delivery
Local Pickup
Regional Shipping
Joined
May 03, 2019
Ratings
8 (89% positive in 12 months)
Responses
Very Responsive   and usually responds in 2 hours
About

Exotic pet store specializing in reptiles. Breed and import many different, but mostly rare & uncommon species.

Store Policy
Shipping Policy

All shipments of live animals are via FedEx priority overnight. There are no exceptions

Shipping is flat rate $55 for MOST reptiles, $40 for inverts, and $35 for Wisconsin residents. Orders over $1,000 receive free shipping

We are not responsible for delays due to conditions out of our control. i.e. weather and carrier delays

If morning temperatures are over 85F or below 40F, shipment must be held for pickup at your local FedEx HUB for live arrival guarantee. If you need help identifying your local HUB, please contact us.

Any shipments not addressed to the HUB, outside of acceptable temperatures, will be void of any Live Arrival or Health Guarantee

FedEx print and ship centers do not qualify as a HUB, and live animal shipments to them, are in violation of their terms of service

There are no refunds for shipping charges in any cases.

Any in store pickups, will be held for 24 hours when not paid in full. If you need more time, please contact us to schedule a pick up.

Any in store pickups, will be held for 7 days when paid in full. If you need more time, please contact us to schedule a pick up

Live Arrival & Health Guarantee

All shipments come with a Live Arrival Guarantee (see above for conditions)

Any DOA's must be reported with pictures taken of deceased animal within 2 hours of arrival. Failure to report DOA will void any live arrival guarantee

DOA's will be replaced with the same animal. If there are no replacements, a refund will be issued

Any cancellation of orders will have a 25% fee (excluding shipping costs), for potential missed sales