Cleo's Kingdom Colubrids

Western Hognose


Owner
Brian and Laura Britvec
Location
Los Angeles, CA, USA United States of America flag
Forum
Community Profile
Facebook
https://facebook.com/cleoskingdom/
Delivery
Local Pickup
Regional Shipping
Joined
Dec 30, 2016
Ratings
8 (100% positive in 12 months)
Responses
Very Responsive   and usually responds in 4 hours
About

Cleo's Kingdom Colubrids is a boutique breeder of Western hognose, corn snakes, and tricolor hognose. We love these animals and this hobby, and so work to provide support for our buyers beyond just the sales transaction. Animals produced by us come with our custom individualized animal history pamphlet, detailing pedigree (including photos of the parents), hatch date, all feedings, weight, shed, and any other records of note. In addition to producing interesting beautiful animal with interesting genetics, we work to familiarize ourselves with the individual idiosyncrasies and personalities of our snakes to better inform both the customer.

Store Policy
Cleo’s Kingdom Colubrids Terms and Conditions

We at Cleo’s Kingdom Colubrids want first and foremost that our animals are healthy and our customers are happy. We have spelled out our terms below to best protect buyer, seller, and animal(s). If you have any questions or need any clarifications, please do not hesitate to contact us.

Payment:
* All sales final, unless there is a confirmed problem with the health of the animal(s) (see health guarantee section).
* Payment is due in full at the time of purchase unless other arrangements have been made prior to purchase.
* Payment plans are available on a case-by-case basis and are not guaranteed.
* Any DEPOSIT(S) made toward the total purchase price of the animal(s) are NONREFUNDABLE.
* By making this purchase, buyer confirms they are at least 18 years of age.
* We accept PayPal and cash-in-hand only. Please note PayPal allows buyers to use other methods of payment for our invoices, including credit cards.

Shipping:
* Animals can be shipped anywhere in the continental United States where the species is legal to own.
* Animals are shipped overnight through Reptiles2You in strict compliance with their shipping guidelines when weather conditions permit at both sending and receiving locations. Until then, we will continue feeding, weighing, and otherwise caring for your animal(s).
* When shipping to a FedEx Hub, it is strongly recommended that the hub be contacted prior to shipping to ensure the location will accept packages containing live animals.
* Driver released packages are not eligible for refunds--you must be home to receive your shipment.
* If there is any problem, please notify Cleo’s Kingdom Colubrids as soon as possible.

Health Guarantees:
* All animals sold were produced by Cleo’s Kingdom Colubrids unless explicitly stated otherwise.
* If there is *any* health concern, please notify Cleo's Kingdom Colubrids immediately.
* Courtesy one week (7 day) health guarantee included, beginning the date of shipment.
* Animals listed for sale have had a minimum of four (4) consecutive unscented f/t meals unless otherwise stated.
* We reserve the right to refuse guarantees due to poor husbandry and/or insufficient evidence. We strongly recommend documenting your animal’s condition with photos and keeping weight, feeding, and shed records.
* We strongly urge any new animals (from us or otherwise) go through a minimum 30-day period of quarantine in a new environment. Failure to quarantine may void health guarantee.

Sex Guarantees:
* Our corn snakes are gender checked via “popping” at least twice for males and five times for females.
* While hognose snake genders are generally easily identifiable by sight, for more ambiguous animals we employ scale counting, probing, and/or popping.
* Multiple efforts are in place to assure our animals are the gender stated, but if you have any concern they are not as advertised pleased let us know within 48 hours and we will work with you.

Returns:
* Returns and refunds are considered on a case-by-case basis and are NOT guaranteed.
* If you are unhappy with your purchase for any reason, please inform us within 24 hours of receiving the animal(s).
* Buyer pays all return shipping fees.
* Arrangements for a replacement or refund will be made AFTER the animal arrives back at Cleo’s Kingdom Colubrids.
* In the unlikely event of a DOA, the buyer must notify Cleo’s Kingdom Colubrids within 12 hours of the package being delivered. Photo proof may be requested. We also may request the body be sent back to us. (Science!)