Cold-Hearted Exotics
Joined on Jun 01, 2017
54 Followers
Joined on Jun 01, 2017
54 Followers
Ratings
View Details
Jackie Bujalski
Ramona, CA 92065, USA
PayPal Goods & Services, PayPal Friends & Family, Venmo, Cash
Regional Shipping
Traits Founded
Enigma (2016)
About
Quality over quantity, we pride ourselves in producing quality animals. Located near San Diego, CA.
Proud USARK Silver Member!
Store Policy
๐ฎ๐๐๐๐๐๐ ๐ป๐๐๐๐
All customers are expected to have EXTENSIVE knowledge of what they are purchasing. I shall not be held responsible for any mistakes or accidents brought on by the customer. If you have any questions about any of the animals available, please feel free to ask, I'm always more than happy to help and give any and all information needed, as well as point you in the right direction for more information. We all also have a very useful tool at our disposal (the computer) so PLEASE do extensive online research BEFORE deciding to purchase an animal from us. It is EXTREMELY IMPORTANT to us that ALL of our animals are provided good care!
๐จ๐๐ ๐น๐๐๐๐๐๐๐๐๐๐: While this is in no way discriminatory against younger keepers, no Burmese Pythons, Reticulated Pythons or any Rear-Fanged Snakes such as False Water Cobras will be sold to anyone under the age of 18 years old without parental consent. Which means I must personally speak to a legal guardian, see a visible ID, or have a written permission slip faxed or emailed to me.
It is EXTREMELY important to me that ALL the animals I produce and sell be placed in the care of experienced keepers. PLEASE be aware of the care requirements pertaining to the species you are purchasing. Thank You.
๐บ๐๐๐๐ & ๐ญ๐๐
๐๐๐๐ ๐ณ๐๐๐: I will not knowingly ship any animals in violation of any State and/or Federal Laws. I expect that anyone wanting to purchase a specific animal will look into their own local and state laws before purchasing.
๐ฎ๐๐๐๐๐๐ ๐บ๐๐๐๐: I reserve the right to refuse sales to anyone that I feel is not fit to care for and/or maintain any animals I sell.
๐๐๐ฎ๐ฟ๐ฎ๐ป๐๐ฒ๐ฒ๐
๐ฏ๐๐๐๐๐ ๐ฎ๐๐๐๐๐๐๐๐: All animals are guaranteed to be healthy, feeding and properly sexed unless otherwise agreed upon. All animals are also always represented honestly to the best of my ability. If you are not satisfied with your shipment, we will replace any animal for the cost of the return freight, or give you store credit for the amount of the animal for valid and verified grievences. No cash refunds will be given. After 24 hours of the shipmentโs arrival, we assume no further liabilities.
When you receive your animal please open the shipping box and inspect all animals immediately, if you are unhappy with your purchase I must be notified immediately. Once the animal is in the customer's hands, I cannot control what the customer does or the new environment the animal is in, so this is as far as the guarantee runs. If you are unsatisfied with your animalโs health or appearance, photographic evidence of the animalโs condition must be sent within 24 hours of receiving the animal. We do not have control of how a buyer handles or houses an animal so our guarantee can only extend to one day in the buyerโs care.
All of my animals are guaranteed eating in my care, due to the change of environment I cannot guarantee that any animal will continue to eat on the same routine it was for me. When an animal does not eat, it is not a valid reason for replacement or credit to be given. I am always available to help with any advice on getting the animal to eat, I want you to have success with any animals purchased and will always give my full attention to helping get the animal started for you.
๐ฎ๐๐๐๐๐๐๐ ๐ฎ๐๐๐๐๐๐๐๐: All genetics are guaranteed and a signed genetic documentation with a photo ID of the snake will be included.
๐บ๐๐๐๐๐ ๐ท๐๐๐๐๐: When an animal is sold as a male or female, I offer a 100% guarantee to that effect. However, you must double check the sex of the animal within 72 hours of arrival. In the event an animal appears to be the wrong sex, I must be notified within 72 hours. Otherwise, I will consider our transaction complete. If an animal arrives incorrectly sexed, the animal will be replaced with one of the proper sex or store credit will be issued.
๐ฆ๐ต๐ถ๐ฝ๐ฝ๐ถ๐ป๐ด
We can ship to virtually any address in the continental U.S.A. Note that there are restrictions on some products, and some products cannot be shipped across state lines.
Be aware of YOUR State and Federal laws regarding your purchase.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
We ship through FedEx overnight with most deliveries by 10:30am the following day. FedEx Priority Overnight is guaranteed by noon. We ship Monday through Thursday for next day delivery. We will ship to the FedEx staffed facility nearest to you. This is to eliminate the possibility of the animal expiring in the FedEx truck during delivery.
Animals will only be shipped with appropriate shipping temperatures (Overnight low temperatures must be above 40 degrees and daytime high must be below 95) I will also make to final decision based on the health and well-being of the animal. If I don't think it is safe to ship, I will not.
You MUST be there at the FedEx staffed facility to sign for and accept the package by noon; otherwise the guarantee will be void.
Please note the live arrival guarantee will be VOID if provided with incorrect shipping information. Please provide us with complete shipping information and a time you will be able to accept the package.
๐๐๐ฎ๐ถ๐น๐ฎ๐ฏ๐น๐ฒ ๐ฃ๐ฎ๐๐บ๐ฒ๐ป๐ ๐ ๐ฒ๐๐ต๐ผ๐ฑ๐
Payment must be received in full before shipment or pick up of any and all animals.
๐ช๐๐๐: Cash is accepted for local pick ups.
๐ท๐๐๐๐๐: This is a quick and easy way to make a payment on an animal or product. My PayPal email is: [email protected]
๐ท๐๐๐๐๐๐ ๐ท๐๐๐๐: Depending on the animal or item, payment plans can be done on most orders over $500.00. Payment plans can last up to 90 days unless discussed otherwise. Payments must be made weekly, bi-weekly, or on a monthly basis. Please be sure you intend to purchase the animal before entering into a payment plan. Any payment made is non-refundable, but can be credited towards other animals if unable to fulfill your original commitment. If I fail to supply you with what you need, you will be refunded in full. A 50% deposit is required to start a payment plan.
๐ซ๐๐๐๐๐๐๐: If you would like me to hold an animal or item, a 50% non-refundable deposit is required. When holding an animal, I will continue to feed it on its normal routine and continue to take care of it as if it was my own until shipped. If I fail to supply with you what you need, you will be refunded in full.
๐ฅ๐ฒ๐๐๐ฟ๐ป๐/๐ฅ๐ฒ๐ณ๐๐ป๐ฑ๐ ๐ฃ๐ผ๐น๐ถ๐ฐ๐
๐ฏ๐๐๐๐๐ ๐ฐ๐๐๐๐๐: In the event that an animal begins to exhibit signs of a health issue, you must contact me within 24 hours of the animalโs arrival so that I can help you remedy the problem. This is very important, and failure to do so will void your guarantee and refund.If you are unsatisfied with your animalโs health or appearance, photographic evidence of the animalโs condition must be sent within 24 hours of receiving the animal. We do not have control of how a buyer handles or houses an animal so our guarantee can only extend to one day in the buyerโs care.
This is why I STRESS that you have a complete and proper set-up for your animal functioning before your animal arrives, as to make the transition to its new home as easy as possible.
๐ฌ๐๐๐๐๐๐
๐จ๐๐๐๐๐: In the rare case of Dead On Arrivals (DOA's) I need to be informed immediately upon receiving the animal. Please email [email protected] to let me know. In the event that an animal needs to be replaced, a photograph of the deceased animal and pictures of the shipping box and contents is required. Do not take it personal if we ask you for proof - this is something we ask of all customers in order to be fair with everyone. Also do not tell me that you do not have the ability to photograph the deceased animal. If you do not have access to a camera or camera phone, you are not in the position to own one of my animals.
๐น๐๐๐๐๐๐ & ๐น๐๐๐๐๐๐๐๐๐๐๐: Any live animal being replaced must be returned at your expense before a replacement is sent out. Once it has been determined that your claim is valid, we will reimburse you for shipping and ship out your replacement(s) at our expense.
If a customer is wanting to cancel an existing order or payment plan that is in effect, unfortunately a complete refund will not be issued. That defeats the entire purpose of setting up the order and holding the animals for the customer (not allowing them to be sold to other potential customers). In this scenario an in-store credit will be issued to the customer for a future purchase.
Verify your Order Information! Please be sure the information you enter, especially your shipping address and email address, is entered correctly. We cannot be held responsible for deliveries made at the wrong address, or animals delivered unexpectedly due to missed shipping/tracking emails. Take the time to double check what you type - lives very well may depend on it!
๐จ ๐ต๐๐๐ ๐จ๐๐๐๐ ๐จ๐๐๐๐๐ ๐ช๐๐๐๐: Depending on many factors such as temperature, environment, stress and the presence of food, the color and/or intensity of the color on most reptiles can change drastically. I try to photograph my animals when they are looking their best, but they don't always cooperate. Another factor that is impossible to control is that monitor settings vary from computer to computer, so it's literally impossible for me to make each photograph appear the same on everyone's computer monitor. I regretfully cannot offer refunds due to lack or misinterpretation of color. After shipping, many reptiles will not "look their best" in regards to color, however if you set them up properly, they should regain their beautiful coloration within 24-48 hours. If you receive an animal whose color is not to your satisfaction, you may exchange it for store credit within 3 business days.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
Listings
No Listings Yet
