Below is Positive feedback left by buyers about this user.
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Was very responsive. I usaully got a response in a hour or 2. I wasnt able to receive the snake right away and he was more then willing to hold back my snake till i was able to be home. Snake came beautiful and health. - Apr. 27, 2022
Snake looks even better in person than in pictures!! She so sweet and no problem to feed. Seller's communication was excellent and we couldn't be more excited about our new ball python. Thanks again Custom Scales!! - Apr. 27, 2022
Got exactly what I wanted and it was the exact snake in the picture just as advertised shipped her right to me with no issues. Will definitely buy from these guys again! - Apr. 19, 2022
Animals arrived on time and appear to be excellent specimens. Dialogue with the seller was friendly and easy. I highly recommend this seller and will probably purchase from them again in the future. - Mar. 16, 2022
Item came a day late not RL exotics fault,
Fedex had some technical issues.
Snake was perfect heat pack had good heat when I opened the package good overall packing. David was good on communication. - Mar. 21, 2022
I purchased 2 SH het pied females and with the weather the seller held them for an extra week and a half until the weather was good. Both girls arrived in good health. - Mar. 15, 2022
First ever purchased from morph market
Rl was quick to respond. literally had my order of 5 balls delivered the next day. All was in great shape an exactly what I ordered. An I plan to make more purchases in the future. Top notch seller for sure. - Feb. 21, 2022
Was very pleased since the first conversation with the RL. Honestly very pleased. Packaging was good, animal arrived healthy active and as shown in pictures. Communication was good as well. Out of 10 id definitely buy another boa from RL EXOTICS. - Jul. 21, 2021
I was a little hesitant to order a reptile online and during a pandemic, but I have no regrets! The snake I received looks just like the photos and appears to be in excellent health. I would absolutely order another reptile from RL Exotics! - Jul. 02, 2021
Buy with confidence. Seller communicated well, gave predetermined ship date. Snakes were shipped on said date. Packaging was awesome. Seller extended offer to answer any future inquiries that may arise. Professionally handled transaction. - Jun. 16, 2021
There was a bit of an issue with the shipping part, but overall RL exotics is someone I’d definitely buy from again. Really nice people and great animals. - Jun. 16, 2021
Just received my snake ... Couldn't ask for a better place to have got him from, very pleasant and understanding, they work with you even though I was a bit of an ass. If they'd let me I'd buy from them again ... Love the snake, great temperment. - Jun. 30, 2021
100% pleased with this experience! There was a completely understandable and small shipping delay and David called to explain everything and we even chatted for a bit. Lovely little snake, very active and healthy! Couldn't be happier! - Jun. 17, 2021
A++ customer service. Dave is great. I will be purchasing from RL exotics in the future. The animal was better than expected, very high quality.
Thank you! - Jun. 05, 2021
This was my first time ordering a reptile online and RL answered my questions and made me feel alot better about this process.. Shipping was done within a great amount of time and packaging was good. Snake arrived looking perfectly healthy and alert. - Jun. 17, 2021
Beautiful animal that exceeded what the pictures showed! It took a minute to receive an initial response on the animal, but once it’s your turn they will answer all you questions. Beauty is worth a little wait. - May. 26, 2021
RL exotics is a wonderful shop!!! They are very well organized and the customer service is wonderful!!!!! If you're going to purchase and animal I recommend this shop!!! - May. 13, 2021
Love love love RL exotics, they're awesome people and if you're going to buy start here - May. 22, 2021
Great experience purchasing this snake. Stayed in contact, sent pictures upon request, and shipped the snake on time. Snake was packed properly, arrived healthy, and it even ate just a few days later. 10/10 I would buy again, - May. 18, 2021
Seller was very responsive. FedEx had delays. Animal was on the road for almost 36 hours but he arrived very cold, but alive! Seller even gave me advice in how to warm him up slowly so as not to shock him. - Apr. 14, 2021
The snake is beautiful and wonderful, the sellers communication was my only reason to give a neutral rating. I honestly wasn't even sure if the seller was going to deliver or not. The seller just didn't seem real interested in replying to my messages - Apr. 07, 2021
customscales2022 replied:
Im really sorry you felt that way- i just looked back and see i answered every message promptly and shipped the day we agreed on. Any suggestions on how we can improve on that in the future? - Apr. 07, 2021