Store: Custom Scales

  • Overall Ratings Score: 206
  • Percent Positive: 98% over last 12 months
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive 27 105 206
Neutral 0 2 3
Negative 0 0 0

Detailed Ratings

Average Count
Item as described 209
Seller communication 209
Shipping time 209
Shipping packaging 209
Below is Positive feedback left by buyers about this user.
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The seller was quick to respond and the shipping was right on time. - Apr. 07, 2021
customscales2022 replied: Thanks again! Appreciate you ordering from us! - Apr. 07, 2021
Rating by j***h for Candino Ball Python ($275.00)
Rating by j***h for Candino Ball Python ($275.00)
In love with him!! Super crisp colors and very high quality - Apr. 15, 2021
customscales2022 replied: Hi there, thanks again!!! - Apr. 15, 2021
Rating by d***8 for Leopard Pied Het Candy Ball Python ($1,000.00)
Rating by d***8 for Leopard Pied Het Candy Ball Python ($1,000.00)
There was a small mix up with one of the snakes that I ordered but Mike was quick to reach out to me when he discovered it and gave me plenty of options to remedy it which we did and they arrived quickly and healthy an overall great experience. - Apr. 03, 2021
Rating by p***0 for Super Enchi Het Pied Ball Python ($200.00)
Rating by p***0 for Super Enchi Het Pied Ball Python ($200.00)
Mike was awesome !! We got everything handled really quickly an he was so nice. He sent my pastel pied boy and he got here a little while ago and he is amazing! I think I’m in love 😍 we will definitely buy from RL exotics again ... - Mar. 25, 2021
Rating by c***1 for Pastel Pied Ball Python ($400.00)
Rating by c***1 for Pastel Pied Ball Python ($400.00)
Dave was very helpful quality animal's for a great price - Mar. 25, 2021
Rating by s***n for Pastel Mystic Cypress Ball Python ($400.00)
Rating by s***n for Pastel Mystic Cypress Ball Python ($400.00)
Wonderful experience. My snake looks great and is eating with no problem for me. Buy from RL Exotics worry free and get a healthy snake! Thanks again! - Apr. 10, 2021
customscales2022 replied: Thanks again, look forward to doing business in the future! - Apr. 10, 2021
Rating by r***s for Candino Het Pied Ball Python ($450.00)
Rating by r***s for Candino Het Pied Ball Python ($450.00)
High quality animal, would purchase from this seller again! - Mar. 31, 2021
customscales2022 replied: Thanks again!! - Mar. 31, 2021
Rating by s***p for Black Pastel Candino Ball Python ($600.00)
Rating by s***p for Black Pastel Candino Ball Python ($600.00)
Great experience. I did not have the snake shipped so cannot comment on that aspect but going by the rest of the experience I would expect it to be stellar. - Mar. 25, 2021
Rating by g***a for Hypo Pastel Calico Het Desert Ghost Ball Python ($1,500.00)
Rating by g***a for Hypo Pastel Calico Het Desert Ghost Ball Python ($1,500.00)
Very pleased with my purchase everyone looks good and healthy, got to deal with Mike in person nice and professional with what he's doing,and went out of his way to make sure I got my snakes. Definitely worth dealing with RL Exotics - Mar. 20, 2021
Rating by u***s for Lesser Pastel Spotnose Het Clown Ball Python ($300.00)
Rating by u***s for Lesser Pastel Spotnose Het Clown Ball Python ($300.00)
They were quick to reply and get everything started. Once it was shipped, I even received my package a little earlier than scheduled. Packaging was secure and no damage done. Overall a very good experience - Mar. 25, 2021
Rating by j***y for OD Spider Het Ghost Het Pied Ball Python ($450.00)
Rating by j***y for OD Spider Het Ghost Het Pied Ball Python ($450.00)
Beautiful snake. Will definitely be buying another real soon. - Mar. 22, 2021
customscales2022 replied: Thanks again!!! - Mar. 22, 2021
Rating by j***9 for Highway Ball Python ($400.00)
Rating by j***9 for Highway Ball Python ($400.00)
Ordered a ball python from them. They shipped out the same day that I paid. Snake received in good condition and as described. I would buy from these guys again. Thanks, Aaron - Mar. 20, 2021
customscales2022 replied: Thanks again! - Mar. 20, 2021
Rating by a***g for VPI Snowglow Boa Constrictor ($2,500.00)
Rating by a***g for VPI Snowglow Boa Constrictor ($2,500.00)
Happy and healthy snake great communication and fast shipping - Mar. 16, 2021
Rating by k***9 for Lavender Het Pied Ball Python ($700.00)
Rating by k***9 for Lavender Het Pied Ball Python ($700.00)
Arrived in good condition. FedEx was late on delivering. Was shipped out Monday evening to arrive Tuesday. Did not get delivered until Thursday. Packaged well with a 48 hr heat pack. Was cold when delivered but alert. Not the Sellers fault. Thanks! - Mar. 12, 2021
Rating by s***0 for Pied Het Lavender Ball Python ($500.00)
Rating by s***0 for Pied Het Lavender Ball Python ($500.00)
Everything went well and I received the animal as promised and in good health. No complaints. - Mar. 09, 2021
customscales2022 replied: Thanks again!!! - Mar. 09, 2021
Rating by c***8 for Black Pastel Het Pied Ball Python ($150.00)
Rating by c***8 for Black Pastel Het Pied Ball Python ($150.00)
Arrived healthy and on time - Mar. 12, 2021
customscales2022 replied: Thanks again!!! - Mar. 12, 2021
Rating by m***s for VPI Redrum Probable Jungle Boa Constrictor ($900.00)
Rating by m***s for VPI Redrum Probable Jungle Boa Constrictor ($900.00)
Beautiful girl! Did everything they needed to do. Definitely worth the money! - Mar. 09, 2021
Rating by p***n for Bumblebee Ball Python ($150.00)
Rating by p***n for Bumblebee Ball Python ($150.00)
Beautiful snake,great timing! - Mar. 11, 2021
Rating by b***s for Candy Ball Python ($400.00)
Rating by b***s for Candy Ball Python ($400.00)
Thank you. We love him, he's gorgeous! I really appreciate you taking him to the show for pick up. 😁 - Mar. 01, 2021
customscales2022 replied: Thanks again! - Mar. 01, 2021
Rating by c***9 for Candino Het Pied Ball Python ($450.00)
Rating by c***9 for Candino Het Pied Ball Python ($450.00)
Good people good products fast response i think they should put" LIVE ANIMAL " on the box not "Parrish able" he was pretty aggressive when I got him and im sure was banged around a bit - Feb. 28, 2021
customscales2022 replied: Hey, thanks again! We choose to use industry standard PERISHABLE boxes because "Live Reptiles" "live animals" tends to alarm some fedex employees and they end up taking even worse care of the box. - Feb. 28, 2021
Rating by j***6 for Super Pastel Leopard Het Pied Ball Python ($250.00)
Rating by j***6 for Super Pastel Leopard Het Pied Ball Python ($250.00)
Seller shipped quickly but shipped when it was cold. Did not send to a hub and did not require a signature. The snake was delivered late and to the wrong house and was then left on the porch in 30 degree weather after being on a truck for 24 hours - Feb. 27, 2021
customscales2022 replied: Hi there. I shipped to the address you requested. I'm sorry about the delays and delivery mistake, but that is fedex and completely out of my control. Is there anything I can do to make that up to you? Again very sorry that fedex dropped the ball. - Feb. 27, 2021
I realize that it wasn’t your fault. I was told there are no signatured deliveries through fed ex right now. and after talking to you at the show me show and buying more snakes from you, I realize you are a very nice guy. Thank you!!! - Mar. 18, 2021
customscales2022 replied: I'm glad we got to meet at the show! Thanks again! - Mar. 18, 2021
Rating by m***n for Black Pastel Het Pied Ball Python ($150.00)
Rating by m***n for Black Pastel Het Pied Ball Python ($150.00)
Dave was absolutely amazing Jack the banana Pied I got from him was exactly as shown in the picture and came to me quickly and safely he’s been very well taken care of before coming to me and will continue to be! Definitely coming here in the future! - Feb. 25, 2021
customscales2022 replied: Thanks again Heather! - Feb. 25, 2021
Rating by c***d for Albino Pied Ball Python ($700.00)
Rating by c***d for Albino Pied Ball Python ($700.00)
Great communication and transaction. - Feb. 13, 2021
customscales2022 replied: Thanks again!!! - Feb. 13, 2021
Rating by d***h for Pied Ball Python ($350.00)
Rating by d***h for Pied Ball Python ($350.00)
Beautiful snake arrived on time. Would not hesitate to do business with them again in the future. - Feb. 28, 2021
customscales2022 replied: Thank you!!! - Feb. 28, 2021
Rating by t***2 for Spider Enchi Calico Ball Python ($300.00)
Rating by t***2 for Spider Enchi Calico Ball Python ($300.00)
Honestly the seller was great and the snake was and still is in perfect condition! I would recommend RL exotics to anyone! - Mar. 30, 2021
Rating by k***a for Ivory Banana Ball Python ($500.00)
Rating by k***a for Ivory Banana Ball Python ($500.00)
The experience was as easy as can be thanks to mike he answered every question I had and kept me updated on everything. - Feb. 24, 2021
customscales2022 replied: Thanks again, always happy to help. - Feb. 24, 2021
Rating by r***0 for Pastel Leopard Ball Python ($180.00)
Rating by r***0 for Pastel Leopard Ball Python ($180.00)
The Skink arrived in great condition! Still skittish, but it was expected. Heat pack partially fell off during shipping. Although response times were a bit slow, they answered all my questions and provided me with the best info to their knowledge! - Feb. 26, 2021
Rating by r***b for Orange Line Skink ($400.00)
Rating by r***b for Orange Line Skink ($400.00)
Skink showed up looking healthy and was very active and curious for a recently shipped animal. Even ate right off the feeding tongs less than an hour after arriving. Very happy with this seller. - Feb. 04, 2021
Rating by m***h for Red Line Northern Blue-Tongued Skink ($400.00)
Rating by m***h for Red Line Northern Blue-Tongued Skink ($400.00)
Everything went perfectly, they have awesome communication, packaging was steller and the snake is exactly the one they pictured. I will definitely do business with them in the future! - Jan. 23, 2021
Rating by j***5 for Pastel Enchi Het Pied Ball Python ($125.00)
Rating by j***5 for Pastel Enchi Het Pied Ball Python ($125.00)
Great seller! - Jan. 26, 2021
Rating by k***o for Banana Leopard Het Clown Ball Python ($375.00)
Rating by k***o for Banana Leopard Het Clown Ball Python ($375.00)
Hes great - Jan. 19, 2021
Rating by d***5 for Fire Dinker Ball Python ($150.00)
Rating by d***5 for Fire Dinker Ball Python ($150.00)
I would absolutely recommend RLExotics. The response times were a tad slow, but they always answered what I needed with the info they had. Overall a great experience and I am very happy. Little guy was in great condition when he arrived. - Jan. 20, 2021
Rating by m***2 for Dark Line Skink ($500.00)
Rating by m***2 for Dark Line Skink ($500.00)
Excellent communication and item as described with proper packing and quick shipment - Jan. 06, 2021
Rating by s***c for Banana Pied Ball Python ($450.00)
Rating by s***c for Banana Pied Ball Python ($450.00)
Ty - Jan. 25, 2021
Rating by p***s for Albino Pied Ball Python ($600.00)
Rating by p***s for Albino Pied Ball Python ($600.00)
Ordered two snakes, one was incorrect but they quickly had the correct one sent and taken care of. Overall a good experience and would recommend - Jan. 11, 2021
customscales2022 replied: Thanks and sorry again for the mixup! Glad we got it resolved for you quickly. - Jan. 11, 2021
Rating by s***3 for Scaleless Head Ball Python ($350.00)
Rating by s***3 for Scaleless Head Ball Python ($350.00)
Snake was beautiful and seller was helpful and really great about working out a payment plan and shipping time with me! A+ - Jan. 05, 2021
Rating by c***f for Leopard Butter Het Clown Ball Python ($300.00)
Rating by c***f for Leopard Butter Het Clown Ball Python ($300.00)
Seller sent item out the day it was paid for, so it was a great experience buying from him. The boa looks awesome, better than the pics. Thanks again! - Dec. 10, 2020
Rating by c***s for VPI Jungle Boa Constrictor ($1,200.00)
Rating by c***s for VPI Jungle Boa Constrictor ($1,200.00)
Seller was quick to deliver item! - Dec. 04, 2020
Rating by b***l for Aztec Het Anery Boa Constrictor ($225.00)
Rating by b***l for Aztec Het Anery Boa Constrictor ($225.00)
RL was great with communication and BP was shipped quickly, good packaging, proper genetics & seems to be in good health upon arrival. Thanks RL. Josh N. Nugents Reptiles - Dec. 03, 2020
Rating by n***s for Highway Pastel Possible Phantom Ball Python ($650.00)
Rating by n***s for Highway Pastel Possible Phantom Ball Python ($650.00)
We love our new baby. Everything went smoothly and we are thrilled beyond all expectations. Thank you🥰 - Nov. 18, 2020
Rating by 2***b for Pastel Lesser Pied Ball Python ($350.00)
Rating by 2***b for Pastel Lesser Pied Ball Python ($350.00)
Awesome and fast transaction. Beautiful ball python. - Nov. 17, 2020
Rating by j***j for Banana Pied Ball Python ($450.00)
Rating by j***j for Banana Pied Ball Python ($450.00)
Beautiful snake. Looks healthy. Packed well. Great seller. - Nov. 25, 2020
Rating by d***1 for Calico Sterling Bee Ball Python ($500.00)
Rating by d***1 for Calico Sterling Bee Ball Python ($500.00)
Communication was great they met me in person after they made a 40 minute drive and the snake was happy and healthy - Nov. 13, 2020
Rating by c***g for Pastel Leopard Enchi Het Pied Ball Python ($275.00)
Rating by c***g for Pastel Leopard Enchi Het Pied Ball Python ($275.00)
I loved the process I ordered and RL Exotics got it straight to me can’t ask for nothing more - Nov. 11, 2020
Rating by m***s for Banana Ball Python ($200.00)
Rating by m***s for Banana Ball Python ($200.00)
Animal arrived well packaged. Thank you for a smooth transaction. - Nov. 21, 2020
Rating by d***5 for Ghost Jungle Het VPI Boa Constrictor ($800.00)
Rating by d***5 for Ghost Jungle Het VPI Boa Constrictor ($800.00)
Excellent purchase. Seller was great to deal with - Nov. 11, 2020
Rating by m***y for Pastel Pied Ball Python ($350.00)
Rating by m***y for Pastel Pied Ball Python ($350.00)
Beautiful healthy snake! - Dec. 24, 2020
Rating by a***5 for Banana Ball Python ($175.00)
Rating by a***5 for Banana Ball Python ($175.00)
Great experience. Will be buying more from these guys. - Oct. 31, 2020
Rating by b***4 for White Wedding Possible Killer Bee Leopard Pied Ball Python ($550.00)
Rating by b***4 for White Wedding Possible Killer Bee Leopard Pied Ball Python ($550.00)
Nice snake. Good seller. - Oct. 28, 2020
customscales2022 replied: Thanks again Eric! - Oct. 28, 2020
Rating by e***t for Albino Pied Ball Python ($550.00)
Rating by e***t for Albino Pied Ball Python ($550.00)
Beautiful healthy animal, swift delivery, excellent communication. Highly recommended! - Oct. 18, 2020
Rating by n***k for Super Conda Poss Het Albino Western Hognose ($500.00)
Rating by n***k for Super Conda Poss Het Albino Western Hognose ($500.00)