- Store Policy
- *** Due to COVID-19 pandemic our response to inquires and shipment via FedEx might experience some delays. Our priority has always been focus on the health, safety of the animals, staffs, and all of our customers. We're implementing every steps regulated by the state of CA (www.covid19.ca.gov) to protect the customers and our team while continuing to provide the best service, quality animals and delivering the packages in timely manner. Thank you for understanding, the support and we hope you guys stay safe out there. ***
FREQUENT ASKED QUESTIONS (FAQ)
*IF THE AD IS STILL UP IT MEANS THE ANIMAL IS STILL AVAILABLE!
*PICTURE/S AND WEIGHT ARE UPDATED ON WEEKLY BASIS!
*Healthy arrival, proper sexing and genetics for all animals are 100% guaranteed!
We accept all major credit cards, personal check, cashier checks, money orders and wire transfer and/or cash via direct deposit. We don’t accept PayPal. All checks are subject to be hold 5-7 business days and shipping will be schedule soon as payment is cleared.
We offer “reasonable” short term payment plan with minimum of $500 worth of purchase.
25% non-refundable deposit is required to put a hold on the animal.
We offer WORLDWIDE animal/s export and for U.S shipment we ship exclusively via FedEx priority overnight on weekly basis from Monday – Thursday. Shipping is ALWAYS FREE for any purchase over $500, EXCEPT ADULT animals!
By purchasing one of our snakes you agree to our company policy/terms and conditions of sale.
For more details on our company policy please visit https://www.deadmouze.com/policy
Our support to all of our customers does NOT end during the checkout so if there’s anything you guys may need from our end please always feel free to reach out to us.