Palace Reptiles

Store Policy

-All prices are not including shipping
-Multi animal discounts are available plus combined shipping
-All animals are feeding on frozen thawed (F/T) rodents unless otherwise stated.
-All shipping is a flat rate of 55
-Payment plans require a 25% NON refundable deposit sent via friends/family using PayPal or a 3.5% fee will be added to your final total. All credit card transactions will incur a 3.8% fee

-Deposits are NOT refundable, no matter the circumstances. If you back out of a payment plan or change your mind, your funds can be transferred to any other animal we have available. Unfortunately they cannot be refunded. If we are sold out for the year, you will have a standing credit with us till the following season. If you break a payment plan or failed to meet the terms in which we agreed upon. You must make contact with us within 7 days to discuss the situation. We understand things in life come up. If you fail to make contact with us within 7 days, the terms of the payment plan will be terminated and that animal will no longer be available to you. At that time you will have a standing credit with us towards another animal but will not be able to enter into another payment plan longer than 30 days.

-We don’t offer payment plans for boas $299 and less
30 day payment plans $300-499
60 day payment plans $500-999
90 day payment plans $1000 and up
For larger orders, longer payment plans may be available but the terms must be discussed with us prior to entering into a longer term payment plan.

-We use Ship Your Reptiles to ship all live animal shipments. All of their guidelines must be met prior to shipping to avoid cancelling the insurance placed on all packages. Pickup at the nearest hub to you is preferred and is required for shipping when temperatures are over 85° on the receiving end. We only ship out Monday, Tuesday and Wednesday’s for next day arrival.
Refunds on any animal(s) are not available because of possible delays in shipping due to the weather. We will gladly hold the animal(s) until it is safe to ship.

-We guarantee sex, health, and genetics of all animals. Upon arrival, we ask that you check the animal over. If you notice anything is wrong please contact us immediately. If no contact has been made within 24 hours of arrival, we assume you are content with the animal(s) and no longer take responsibility for them.

By placing a deposit or purchasing any animal or animals you are agreeing to our terms of service.

If you need to reach us, please send us an email to [email protected]
Or call/text Mike @ 520-977-4311 for the fastest response.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.