Store: Exotics @ Heart

  • Overall Ratings Score: 5.0 (45)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 14% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 6 20 45
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 45
Seller communication 45
Shipping time 45
Shipping packaging 45
Below is Positive (5 Star) feedback left by buyers about this user.
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Really nice snake. Healthy and active. Exotics@heart were helpful friendly and very fair. Will buy from them again. Highly recommended! - Mar. 31, 2024
- Apr. 04, 2024
Rating by l***n for Spotted Python
Rating by l***n for Spotted Python
Fantastic snake. Will definitely buy from again. Thank you - Apr. 06, 2024
exotics_at_heart replied: Perfect transaction :-) - Apr. 06, 2024
Rating by s***d for Brazilian Rainbow Boa
good communication, and a beautiful healthy animal - Mar. 28, 2024
Rating by i***6 for Black And White Tegu Argentine Tegus
Great service and speedy delivery. Highly recommend - Mar. 07, 2024
Rating by b***8 for Blue And Black Other Dart Frog
Great service and great delivery Highly recommend - Mar. 07, 2024
Rating by b***8 for Het VPI SNOW Boa Constrictor
Easy getting in contact with them, sorted delivery out really quick. Answered all my question and the snake is perfect - Feb. 21, 2024
exotics_at_heart replied: Thankyou :-) glad to be of service :-) - Feb. 21, 2024
Rating by i***g for Blood Python - BRONGERSMAI
Highly recommend this store. They answered all our questions, the delivery was smooth, and the baby snake looked healthy. - Feb. 05, 2024
Rating by r***v for Tangerine Honduran Milk Snake
Love the snakes that I got. Was busy but still made time to see me. The snakes look amazing and in really good health. - Dec. 31, 2023
Rating by d***k for Mojave Gravel Cb22 Ball Python
It took a while for the snake to arrive, however, that was expected. - Jan. 15, 2024
Rating by j***a for Black Pastel Butter Enchi Het Pied Ball Python
Second snake purchased from exotics at heart. Just like the first time everything was spot on. Highly recommended with top marks . - Dec. 06, 2023
Rating by j***8 for BLACK DEVIL Poss Het Sharp Boa Constrictor
Great shop, very knowledgeable staff, i'll certainly shop there again. - Nov. 04, 2023
Rating by p***3 for Bredls Centralian Carpet Python
Excellent seller and fantastic service - Nov. 23, 2023
Rating by a***y for Super Caramel Carpet Python Coastal Carpet Python
Great communication, beautiful snake - Nov. 26, 2023
Rating by c***m for Albino Honduran Milk Snake
Lovely GTP and great customer service from Kev Many thanks - Nov. 10, 2023
Rating by a***x for BIAK - Green Tree Python - Red
Communication was fine throughout the transaction and my snake arrived nice and healthy which is the most important thing. - Nov. 10, 2023
Rating by f***n for Bredls Centralian Carpet Python
Absolutely stunning Burmese python such smooth transaction 🔥 🔥 🔥 🔥 - Oct. 04, 2023
Rating by g***y for Labyrinth Burmese Python
This girl is absolutely beautiful and in fantastic condition. A lovely addition to my fast growing collection. Will be back again soon - Sep. 05, 2023
exotics_at_heart replied: Perfect transaction, a pleasure to deal with. - Sep. 05, 2023
Rating by j***3 for Butter Enchi Pastel Pinstripe Pos Het Pied Ball Python
Absolutely fantastic service. Lots of information given during enquiry stage, seller was very happy to anseall my questions. I collected this stunning snake with another male and will definitely be looking at future snakes available from here - Sep. 02, 2023
exotics_at_heart replied: Thankyou :-) - Sep. 02, 2023
Rating by j***3 for Butter Fire Scaleless Head Ball Python
Beautiful, healthy snake. It was a long wait, but that is more down to courier runs. She was well worth the wait - Sep. 10, 2023
Rating by l***g for Conda Het Axanthic 66% Het Albino Western Hognose
Kevin was very helpful and friendly. Was able to pick up the snake that weekend and was very quick and easy. Lovely environment. - Jul. 11, 2023
Rating by j***2 for Pied Corn Snake
Rating by j***2 for Pied Corn Snake
Very easy and simple process - Jun. 20, 2023
exotics_at_heart replied: Perfect transaction :-) - Jun. 20, 2023
Rating by e***8 for Amel 100% Het Scaleless 66% Het Motley Corn Snake
Excellent service and communication. A** - Jun. 03, 2023
Rating by s***e for RHINO RAT SNAKE Gonyosoma Boulengeri Other Rat Snake
Wonderful seller with fast and professional responses, amazing courier prices and animal received safe and sound! - May. 20, 2023
exotics_at_heart replied: Perfect transaction - May. 20, 2023
Rating by n***o for Kenyan Red House Snake - Boaedon Capensis
Beautiful snake thank you - Apr. 16, 2023
Rating by p***y for Scaleless Bloodred Pied Corn Snake
Highly recommend. Quick and helpful communication. Lovely friendly snake already eating. No fuss easy courier kept me informed at every stage. Would buy from again. - May. 07, 2023
Rating by l***y for Tessera 100% Het Palmetto 100% Het Anery 66% Het Hypo Corn Snake
Excellent seller, good communication and easy purchase. Beautiful snake that arrived in great condition. - Apr. 18, 2023
Rating by m***n for Brazilian Rainbow Boa Female Cb22
Fantastic seller, just about to get them set up now 😀 thank you for all your help today! And your spider guy was fantastic with my partner, please thank him too - Mar. 11, 2023
exotics_at_heart replied: No problem, was a pleasure :-) see you guys again soon I hope :-) - Mar. 11, 2023
Rating by s***2 for Taiwanese Beaty Snake PAIR Beauty Rat Snake
Healthy turtle received. Extremely happy. Totally recommend - Feb. 21, 2023
Rating by b***i for Mata Mata Turtles - Chelus Fimbriata More Turtle
Very polite and informative seller. Extremely conscientious when it comes to the enclosure and equipment being used. Collected the animal from the sellers shop. What a fantastic shop you have. Clean, tidy, spacious, well lit and stocked. - Jan. 06, 2023
exotics_at_heart replied: Thankyou very much…… enjoy your new addition - Jan. 06, 2023
Rating by s***6 for Scaleless Bloodred Pied Corn Snake
Just received my Dumerils Boa, extremely happy, she's healthy and very active. Highly recommend buying from Exotics @ Heart, Great communication, great service. - Dec. 08, 2022
exotics_at_heart replied: Thankyou for your custom :-) ENJOY - Dec. 08, 2022
Rating by v***9 for Dumerils Boa Dumeril's Boa
Great customer service and great animals, would highly recommend this shop. - Nov. 18, 2022
exotics_at_heart replied: Thanks for buying from us - Nov. 18, 2022
Rating by t***7 for Mexican Black Kingsnakes
Great communication, provided updated videos upon request and made purchase simple and quick. Visited the shop and it looks great. Will be buying from again. - Nov. 16, 2022
Rating by b***5 for Mexican Black Kingsnakes
5 stars all around, lovely snake, what more can I say, top marks - Nov. 16, 2022
Rating by j***8 for VPI GANDOLFO LINE Sunglow Jungle Boa Constrictor
Lovely shop, nice and clean and knowledgeable staff. Very impressed - Oct. 15, 2022
exotics_at_heart replied: Everything went perfectly was about 12hrs between initial enquiry and collection. I’ll have to pop to Birmingham reptiles very soon. Thankyou for a see less sale start to finish - Oct. 15, 2022
Rating by b***s for Hypo Trans 100% Het Zero Bearded Dragon Central Bearded Dragon
Beautiful snake, eats well and is fairly hand tame for his age - Jul. 22, 2022
exotics_at_heart replied: A pleasure to do business with - Jul. 22, 2022
Rating by m***s for Snow Het Palmetto Corn Snake
Beautiful healthy snake, really active & a fierce eater. Absolute please to deal with i would use these guys again in a heart beat ! - May. 12, 2022
exotics_at_heart replied: Great buyer…. Great guy…. Would 100% deal with Phil again in the future - May. 12, 2022
Rating by n***6 for False Water Cobra More Colubrid
Beautiful snake, everything went smoothly and great to visit the shop!! :) - Mar. 20, 2022
exotics_at_heart replied: Perfect transaction from a perfect buyer… glad you are happy :-) - Mar. 20, 2022
Rating by k***s for Scaleless Head - PROVEN FEMALE Ball Python
Was a pleasure buying from Kevin, everything wet perfectly with quick and detailed responses. - Mar. 09, 2022
Rating by j***s for Pastel 100% Het Genetic Stripe 100% Het Desert Ghost Ball Python
Great communication, can't fault at all . The snake is in great condition and absolutely smashing food. Wouldn't hesitate in ordering from again in future - Mar. 10, 2022
Rating by s***x for Woma Python
Rating by s***x for Woma Python
Snake arrived with a couple of scrapes but they cleared up after one shed. Other than that, she's beautiful and exactly as described. I would prefer seller to use more secure packaging in the future as snake was loose in the box with no bag. - Dec. 07, 2021
exotics_at_heart replied: I only use boxes for many reasons.I send multiple animals monthly,Infact I ran a very successful reptile courier company for 5 years.They were cricket bites as informed on arrival and cleared as I advised,wish I’d spotted them.but glad your happy - Dec. 07, 2021
Rating by m***e for Banana Pinstripe Ball Python
Second time back and second time i am over the moon :) Great snakes and really appreciate being able to ask any questions that come to mind. Absolute gent! - Sep. 21, 2021
Rating by l***t for Super Pastel Ball Python
Perfect! A pleasure to deal with from start to finish. I received a really high quality animals that had clearly been well cared for. The communication through was outstanding and would definitely recommend. - Jun. 26, 2021
Rating by r***s for Chocolate Butter Pastel 100% Het Orange Ghost Ball Python
Fast coms from seller. Amazing Royal doing great. Trustworthy and friendly. Thankyou so much indeed it was a pleasure and you are a credit to the community. - Jun. 26, 2021
exotics_at_heart replied: Likewise my friend :-) all the best….. be good to see updates on her when she is older :-) - Jun. 26, 2021
Rating by l***t for Coral Glow Pinstripe Pied Ball Python
Amazing process!!! Exotics@heart is a great shop. Also gave me great advice throught until I collected the snake I bought and always replied to my messages. I would strongly recommend this seller in the future. Thanks again Exotics@Heart. - Apr. 14, 2021
exotics_at_heart replied: Thankyou :-) it was a pleasure to deal with you - Apr. 14, 2021
Rating by k***s for Blue Eyed Leusistic Banana Ball Python
Brilliant seller would buy from again. - May. 08, 2021
exotics_at_heart replied: Awesome buyer. Would happily sell to them again - May. 08, 2021
Rating by j***n for Leopard Butter With Ringer Ball Python
Great bloke and absolutely amazing quality snake I would definitely buy from Kev again - Nov. 07, 2020
Rating by h***5 for Enchi Pastel Clown Ball Python
Pleasure to buy from, excellent service and quality. - Aug. 24, 2020
Rating by m***s for Ghi Mojave Ball Python
Massive thank you! All went great! Smooth communication! - Mar. 19, 2020
exotics_at_heart replied: A perfect sale... a pleasure :-) glad you are happy - Mar. 19, 2020
Rating by h***l for Sugar Pastel Ball Python
First class customer service really helpful amd responsive - Nov. 12, 2019
Rating by r***i for 0.1 Jungle 100% Het Vpi Boa Constrictor