Black Dragon Reptilia
Joined on May 12, 2019
6 Followers
Joined on May 12, 2019
6 Followers
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Canton, OH, USA
PayPal Goods & Services, Cash
Regional Shipping
Average Response Time 42 minutes
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Liked 10 times on a single ad
About
Black Dragon Reptilia is a small, one-person hobbyist housing a variety of species. Our true passion is colubrids, but own all sorts of reptiles. Thank you for your interest!
Store Policy
Our store policy:
I care about where my animals are going. I may ask for proof of a suitable habitat for the species you are buying as well as questions regarding proper husbandry. If these requests for information are ignored, you refuse to answer, or do not answer fully and honestly I have the right to refuse the sale.
I ship Tuesdays for Wednesday arrival and Wednesdays for Thursday arrival.
Payment taken via PayPal invoice (I will send you the invoice). Will only ship in temperatures between 40-85 F. Overnight shipping via FedEx only to a FedEx hub. Live arrival guarantee. In the event of a DOA I must be contacted within 1 hour from FedEx posted delivery time with picture or video of unboxing.
Definitions
Full Refund and Return (FRR): compensation amounting to 100% including the cost of the animal plus shipping plus return shipping costs. This includes Seller purchasing the return shipping label and $5 FedEx pick-up service, if necessary.
Alternatively, the Seller can send an acceptable, agreed-upon replacement at their own expense.
Alternatively, if the Buyer refuses to return the animal, NRC applies.
Claim Period: Time period which Buyer has from delivery to contact Seller and make their claims. Evidence should be included with the claim or provided upon instruction from the Seller.
Return Period: Time period that Buyer after notification of claim in which to arrange suitable shipping dates with Seller, making sure the shipment will not land on a weekend or holiday.
Non-Return Compensation (NRC): If Buyer refuses to return the animal, Seller does not have to refund the full amount, but may be expected to provide a partial refund depending on the value of the animal received.
Proof: Should the Buyer and Seller not be able to agree, MorphMarket will make the final determination of whether sufficient proof and evidence have been provided to support a claim.
Guarantees
Payments, Deposits and Refunds
Deposits are non-refundable if the Buyer backs out of a deal.
If Seller backs out of a deal that Buyer has paid money into, Seller is responsible to pay back 100% of the money, including any portion labeled as non-refundable.
If Seller fails to ship the order for more than 7 days after it was paid in full in a single payment and did not communicate that delay (e.g., weather conditions) to the Buyer before the payment, then the Seller may forfeit all rights to any non-refundable portions and owe the Buyer a 100% refund if/when they ask for it, subject to MorphMarket’s discretion.
If Seller goes 10 days or more without a response to Buyer that has given them money and not yet received the animal, then the Seller may forfeit all rights to any non-refundable portions and owe the Buyer a 100% refund if/when they ask for it, subject to MorphMarket’s discretion.
Animal Attributes
Seller guarantees that the animal being delivered is exactly the one represented in the ad, unless otherwise stipulated in the ad with the use of an official Representative Photo.
If Seller ships the wrong animal as proven by the Buyer, they are responsible for FRR if they cannot send out the original animal.
Claim Period is 1 hour and Return Period is 1 week.
Seller guarantees the sex of the animal being delivered, unless clearly stated on the ad that the sex is unknown or not certain.
Temperature-sexed offspring are not guaranteed.
If Seller ships a wrongly-sexed animal as proven by the Buyer, they are responsible for FRR.
Claim Period is 3 days and Return Period is 1 week.
Seller guarantees that the animal delivered will be at least 80% of the advertised weight and length. (For this reason it’s recommended to advertise the “dry” weight).
If the animal received is less than 80%, as proven by the Buyer, Seller is responsible for FRR.
Claim Period is 4 hours and Return Period is 1 week.
Animal Health
Seller guarantees the animal was shipped out in a healthy state and shipped according to all FedEx rules and regulations.
Seller is not responsible for shipping delays caused by weather and mishaps (which should be rare with good shipping practices and offset with shipping insurance) including for those caused by the buyer (e.g., wrong address given, door not answered when delivery is attempted, etc.). In the event of a shipping delay the Buyer may contact Seller (or vice versa, whichever party first acknowledges notification of delay) where the Seller will assist in all reasonable manner to help ensure the animal is safely received.
If an animal dies or is lost due to Seller negligence in shipping then Seller is responsible for FRR. This item may not be overridden as it is specified in the Shipping section of MorphMarket’s Rules.
If the animal is substantially sick or injured as proven by the Buyer (with photos and videos, as needed) then Seller is responsible for FRR.
Claim Period is 1 hour and Return Period is 1 week.
Seller is not responsible for animal temperament.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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