Lone Star Serpents
Joined on Dec 11, 2020
7 Followers
Joined on Dec 11, 2020
7 Followers
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Robert L Powers
Manvel, TX, USA
Regional Shipping
Local Pickup
About
We are the owners and operators of Lone Star Reptile Racks and Lone Star Serpents. We keep and produce ball pythons, sand boas, several species of colubrid, and bearded dragons. We have been blessed to make reptiles our full time occupation and strive to only produce the highest quality animals. We are located just south of Houston, TX and are lifelong Texans!
Store Policy
Buyer must be 18 or older or have written parental/guardian consent prior to purchase. Most of our collection feeds readily on live but may take frozen/thawed if offered.
SHIPPING
Shipping starts at $60 through FedEx Priority Overnight to anywhere in the continental US, contact us for a shipping quote. Orders over $1,000 ship for free. For the safety of our animals, our default method of shipping is to your local FedEx Ship Center to be held for pickup. We can ship to a residence if requested and temperatures are reasonable lows no less than 45 and highs no more than 90 on either end.
EXPORT
We are currently unable to export outside of the United States of America.
PAYMENT METHODS
We accept Paypal, credit/debit via Square, Cash App, Zelle and Venmo. Other forms of payment may be considered on a case by case basis.
LIVE ARRIVAL GUARANTEE
We guarantee that all animals will arrive alive and healthy under the condition that animals being held at a hub are picked up promptly and animals shipped to your door are signed for and received on the first delivery attempt. In the very rare instance, you receive a dead-on arrival animal, it is your responsibility to contact us immediately, within 2 hours of arrival. You must provide us with photographic proof that the animal is dead, and we may request that you ship the body back so we can submit the animal for a necropsy. In the event of a DOA, if an acceptable replacement is not available a full refund will be issued including the shipping.
This guarantee is only applicable to domestic shipments where the animal(s) are shipped directly from us to the customer. Export shipments that do not go directly to the customer are exempt from the above guarantee.
TO YOUR DOOR SHIPMENTS
It is the buyer’s responsibility to be present to receive the package or designate an adult to be present to receive the package once a shipping date has been agreed upon. We do not guarantee live arrival on shipments to your door under extreme weather conditions (under 40 or over 90 degrees Fahrenheit) unless agreed otherwise. Live arrival guarantee is void on shipments not signed for and received on the first delivery attempt.
TO YOUR LOCAL HUB SHIPMENTS
It is the buyer’s responsibility to pick up the package at the hub promptly. Packages held at hubs are generally available for pickup around 8-9am so live arrival guarantee is void on any packages not picked up within 3 hours of being available for pickup at the hub, unless agreed otherwise.
PROPERLY SEXED/GENETICS GUARANTEES
We guarantee that any animal sold as a male or female has been properly sexed. In the event you receive an animal that has been incorrectly sexed, we will be glad to provide a shipping label to return the animal. Upon arriving alive and healthy back at our facility and being proven incorrectly sexed, a replacement animal will be sent at our cost. If an acceptable replacement is not available, then a full refund shall be issued. Due to the increasing complexity of ball python projects and genes, we cannot 100% guarantee accuracy on incomplete dominant genes in our animals. We make every attempt to correctly identify genes based on our experience and when in doubt will list genes as "possible". Recessive genetics and correct gender are always fully guaranteed. Photo proof of genetics can be provided with your purchase on request.
PAYMENT PLANS
We will gladly work out short term payment plans with you if you cannot pay in full right now.
Payment plans typically require a 25% non-refundable deposit. We do not hold animals without a deposit.
*under $500 = 25% deposit and the balance paid off in 2 weeks
*$500-$750 = 25% deposit and the balance paid off in 30 days
*$751-$1000 = 25% deposit and the balance paid off in 45 days
*over $1000 = 25% deposit and the balance paid off in 60 days
Animals purchased this way will be shipped once the balance has been paid in full.
Failure to fulfill the predetermined payment schedule decided when the payment plan is started will result in a loss of the 25% non-refundable deposit and any money on the balance after the 25% deposit will go towards credit on a future purchase. No cash refunds will be given.
Any variation of the set payment plan schedule is on a case-by-case basis. Do not hesitate to contact us if you have any questions or would like to further discuss your payment plan options.
TRADES
From time to time we may be interested in trades.
TERMS OF SALE EFFECTIVE 12/12/2020
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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