Lucy's


Owner
Joseph Rivera
Location
Bensalem, PA 19020, USA United States of America flag
Forum
Community Profile
Website
http://www.lucyssnakes.com
Instagram
http://www.instagram.com/lucyssnakes/
Phone
267-277-3421
Delivery
Local Pickup
Regional Shipping
Joined
Jan 01, 2020
Ratings
Net Score of 66 (100% positive in 12 months) (show ratings page)
Responses
Very Responsive   and usually responds in 27 minutes
Followers
91
Established
Rated 25 times as a seller in a transaction
Known
Gained 25 followers on their store profile
Liked
Liked 10 times on an single ad
Annual Member 2022
Supported MorphMarket with paid membership for 2022
Established
Rated 25 times as a seller in a transaction
Regular
Rated 10 times as a seller in a transaction
Known
Gained 25 followers on their store profile
Noticed
Gained 10 followers on their store profile
Liked
Liked 10 times on an single ad
Annual Member 2022
Supported MorphMarket with paid membership for 2022
Annual Member 2021
Supported MorphMarket with paid membership for 2021
Annual Member 2020
Supported MorphMarket with paid membership for 2020
Customer
Feedback
“It was a pleasure to buy from Lucy’s. Quick response to questions and continued correspondence during shipping and after receipt. Shipping was on schedule at stated time and animal was properly packaged delivering us a healthy, happy critter!” — kyladimmett
“I am beyond grateful to have done business with Lucy’s snakes. Not only is my snake healthy he is gorgeous and already so well socialized. You can tell that they put a lot of time and effort into their snakes health and happiness. 10/10” — rwhitcomb1
About

Lucy’s prides itself on healthy, quality animals for all reptile lovers out there! A labor of love, we genuinely care about the well being of our animals. We do all in our power to ensure they have the proper environment and husbandry to thrive. If something in our shop catches your eye, please give us a shout. Just like you, we are reptile lovers too!

Store Policy
Terms of Service

To purchase an animal please include the following details in your message:
• First and last name
• Email Address
• Phone Number
• ID# of animal(s)

Payment Details:
• Payments are processed through:
- Venmo
- Cash App
- Zelle
- Apple Pay
- PayPal
- Visa, MasterCard, American Express, Discover, JCB, Diner’s Club or EnRoute

• By submitting payment on any animal(s) you are agreeing to our Terms of Service
• Deposits/Holds are accepted on animal(s) with as little as $100 down. The non-refundable deposit must be placed to hold your animal(s) for thirty days. Should you need a longer payment term, please let us know as we may be able to accommodate you.
-Lucy’s maintains the right to cancel a payment plan at any time for any reason. In such instances a full refund will be provided to the customer immediately.
• All sales are final

Shipping:
Animals are shipped via FedEx Priority Overnight in insulated boxes designed for reptiles. Heat packs are used according to manufactures temperature guidelines.
• Shipping starts at $55 and increases based on FedEx shipping rates
• Shipments are made Monday through Thursday to ensure safe arrival before the weekend
• Tracking numbers will be sent to the customer shortly after purchase
• Photo ID is required at the time of pickup
• Packages are to be opened and inspected immediately upon receipt


- FedEx Hub Pickup (Preferred & HIGHLY Recommended)
• FedEx Hub Pickup is our preferred method for shipping/receiving as it is the most healthy and safe way to ship your new animal(s). This limits stress and exposure to extreme high and /or low temperatures on the animal(s). FedEx Hub pickup helps to avoid delays in delivery.
 Any issues should be reported to FedEx and Lucy’s prior to leaving the FedEx Hub
 Live arrival is guaranteed for four hours after delivery to the facility unless there are shipping delays. A shipping delay by FedEx makes all warranties null and void.
 If an animal dies in transit, Lucy’s will issue a refund upon receipt of video and written submission of the problem within four hours of delivery.

- Residential Home Delivery
o You or an adult must be present at time of delivery.
o Live arrival is guaranteed unless there are shipping delays. A shipping delay by FedEx makes all warranties null and void.

Health and Wellness:
Animals are free of mites, ticks, and are in excellent overall health. We make every effort to ensure the proper sex of all animals and that weight is accurate. Upon arrival, check the animal over. Please inspect the animal for any potential problems. Contact us immediately should there be any red flags.

Lucy’s maintains that it is the customers responsibility to properly care for their new animal(s). Lucy’s cannot take responsibility for animal care after shipment. Buyer is responsible for complying with local and state rules, regulations, laws and any applicable permits needed.
All animals are fed frozen/thawed (F/T) unless otherwise stated.

Communication:
For additional questions you may reach Lucy’s at (267) 277-3421 or admin@lucyssnakes.com. Please include the Morph Market ID# of the animal that you are referencing.

Effective January 15, 2021, MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.