Matts Morphs
Joined on Jan 28, 2016
0 Followers
Joined on Jan 28, 2016
0 Followers
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About
Since 2007, specializing in high quality captive bred Boas, Ball Pythons, and Leopard Geckos.
Store Policy
US shipping to hubs via SYR FedEx next day air. Request quote. Sex and Genetics guaranteed. Must be 18 years old to purchase.
Definitions
Full Refund and Return (FRR): compensation amounting to 100% including the cost of the animal plus shipping plus return shipping costs. This includes Seller purchasing the return shipping label and $5 FedEx pick-up service, if necessary.
Alternatively, the Seller can send an acceptable, agreed-upon replacement at their own expense.
Alternatively, if the Buyer refuses to return the animal, NRC applies.
Claim Period: Time period which Buyer has from delivery to contact Seller and make their claims. Evidence should be included with the claim or provided upon instruction from the Seller.
Return Period: Time period that Buyer after notification of claim in which to arrange suitable shipping dates with Seller, making sure the shipment will not land on a weekend or holiday.
Non-Return Compensation (NRC): If Buyer refuses to return the animal, Seller does not have to refund the full amount, but may be expected to provide a partial refund depending on the value of the animal received.
Proof: Should the Buyer and Seller not be able to agree, MorphMarket will make the final determination of whether sufficient proof and evidence have been provided to support a claim.
Guarantees
Payments, Deposits and Refunds
Deposits are non-refundable.
Seller will ship weather permitting.
Animal Attributes
Seller guarantees that the animal being delivered is exactly the one represented in the ad, unless otherwise stipulated in the ad with the use of an official Representative Photo.
If Seller ships the wrong animal as proven by the Buyer, they are responsible for FRR if they cannot send out the original animal.
Claim Period is 4 hours and Return Period is 1 week.
Seller guarantees the sex of the animal being delivered, unless clearly stated on the ad that the sex is unknown or not certain.
Temperature-sexed offspring are not guaranteed.
If Seller ships a wrongly-sexed animal as proven by the Buyer, they are responsible for FRR.
Claim Period is 3 days and Return Period is 1 week.
Seller guarantees that the animal delivered will be approximate to the advertised weight and length.
Animal Health
Seller guarantees the animal was shipped out in a healthy state and shipped according to all FedEx rules and regulations.
Seller is not responsible for shipping delays and mishaps (which should be rare with good shipping practices and offset with shipping insurance) except for those caused by the buyer (e.g., wrong address given, door not answered when delivery is attempted, etc.).
If the animal is substantially sick or injured as proven by the Buyer (with photos and videos, as needed) then Seller is responsible for FRR.
Claim Period is 4 hours and Return Period is 1 week.
Seller is not responsible for animal temperament.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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