Store: Nauti-Lass Ponds & Critters, Inc.

  • Overall Ratings Score: 70
  • Percent Positive: 100% over last 12 months
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive 6 17 70
Neutral 0 0 0
Negative 0 0 0

Detailed Ratings

Average Count
Item as described 70
Seller communication 70
Shipping time 70
Shipping packaging 70
Below is feedback left by buyers about this user.
This was my first time purchasing an animal online. I checked out the ratings and reviews and felt confident enough to go through with the purchase of a Hermann's tortoise. He was shipped the next day and I picked him up at FedEx and he was warm
Rating by a***3 for Hermann's Tortoise ($195.00)
Great communication and everything nice and smooth.
Rating by h***c for Eastern Box Turtle Box Turtles & Terrapin ($149.00)
Great customer service
Rating by b***r for Leopard Tortoise ($195.00)
My little box turtle arrived alive and well and is beautiful! Couldn't be happier. Steven
Rating by m***s for Ornate (Desert) Box Turtles Box Turtles & Terrapin ($149.00)
I ordered this turtle and picked it up in person at a reptile show. The seller was very nice and professional. He let me pick out the exact turtle I wanted. I am very happy with the new addition to my family and would recommend this seller to anyone.
Rating by s***e for Common Musk Mud & Musk Turtle ($35.00)
All I can say is wow!!! These two little ones are perfect the pictures don’t even do justice. Great breeder answered all my questions and come through 1000% definitely will be back and a long time customer.
Rating by t***1 for Leopard Tortoise ($195.00)
Thank you for a great experience and transaction. Received the exact Tortoise Hatchling we wanted. Thank you.
Rating by d***m for Redfoot Tortoises Red-footed Tortoise ($119.00)
Recommended seller 💯 in every aspect
Rating by l***r for Spiny Softshell Turtles Pond & Softshell Turtle ($29.00)
I’m very pleased with my new turtles. Nauti-Lass Ponds & Critters had great communication, quick service and beautiful live stock.
Rating by b***o for Cagle's Map Turtle ($49.00)
Thank you, turtle was healthy. Would buy from again!
Rating by k***m for Common Musk Mud & Musk Turtle ($35.00)
Great service.
Rating by t***m for Cherryhead Tortoises Red-footed Tortoise ($249.00)
I received my turtles today, and I'm very happy. I will definitely buy from Nautilus again. Thank you
Rating by t***2 for Eastern Painted Turtle ($35.00)
I purchased a musk turtle and the transaction shipping and receiving all went very well. The turtle is in perfect health and was well protected and happy while shipped. I would absolutely buy from this seller again.
Rating by o***o for Common Musk Mud & Musk Turtle ($35.00)
Our cherry head tortoise arrived on time at the facility. The package looked like it was transported with care. We've had the tortoise for almost a week, she is very healthy and active. 100% good experience with this seller. Highly recommend.
Rating by n***o for Cherryhead Tortoises Red-footed Tortoise ($249.00)
Really attentive. Any questions I have, he responded quickly. On time with shipping. Glad that I bought the Hermann tortoise from him.
Rating by n***2 for Hermann's Tortoise ($195.00)
I had a great expieriance and I am completely happy with our tortoise .
Rating by s***b for Redfoot Tortoises Red-footed Tortoise ($119.00)
Beautiful turtles and excellent service.
Rating by t***2 for Eastern Painted Turtle ($29.00)
Perfect, Received my animals in perfect health. Very well packaged. Will purchase again.
Rating by b***3 for Cagle's Map Turtle ($55.00)
I got two common musk hatchlings. They arrived on time and safely. Everything went according to plan. Definitely recommend them for water turtles!
Rating by a***0 for Common Musk Mud & Musk Turtle ($35.00)
My purchase couldn't have gone better. I would purchase again and feel confident everything would go well. I was most impressed with the packaging and how my turtles had the proper heat and overall comfort on a cold shipment in Nov.
Rating by w***0 for Western Painted Turtle ($29.00)
I’m so happy with my order and Herman’s tortoise
Rating by h***n for Hermann's Tortoise ($185.00)
Wonderful communication and helpful! Didn’t seem bothered by my questions and offered to answer any questions we may have in the future. Thank you!
Rating by j***7 for Pink Belly Sidenecks Side & Snake-necked Turtle ($55.00)
Great service and arrived on time in perfect health
Rating by d***1 for Western Painted Turtle ($29.00)
Very happy with our little red foot! Would definitely order again.
Rating by s***a for Redfoot Tortoises Red-footed Tortoise ($119.00)
I would recommend them to anyone. Went very smoothly.
Rating by h***o for Ornate (Desert) Box Turtle Box Turtles & Terrapin ($149.00)
Easy to deal with. Fast response. Would recommend anytime! Thanks so much!
Rating by a***9 for Central American Ornate Wood Turtle ($69.00)
They got right back to me. Animals arrived healthy and on time. Weather was taken into consideration when planning to ship. I will use again!
Rating by j***y for European Pond Turtles Other Turtle ($49.00)
I inquired about buying a pair of Rio Grande Cooters, they informed me that they only had one left which was fine. Once we confirmed my nearest s Fedex hub, they sent the little beauty to me in excellent condition. Thanks Nauti-Lass
Rating by r***s for Rio Grande Cooters Cooter Turtle ($39.00)
Great service and the turtle looks awesome
Rating by j***2 for Central American Ornate Wood Turtle ($69.00)
Excellent Seller. I got exactly what I ordered. All arrived alive with a healthy appetite. They are all doing Beautifully! A+ 5 out of 5 stars Highly Recommend. I look forward to buying many more turtles here.
Rating by b***o for Ouachita Map Turtle ($29.00)
I had no problems and got exactly the cute turtle I wanted!
Rating by j***o for Mississippi Map Turtle ($25.00)
Money well spent?
Rating by m***c for Florida Snapping Turtle ($29.00)
Healthy turtles and good communication! Will be buying from this seller again!
Rating by j***s for Razorback Musk Turtles Mud & Musk Turtle ($49.00)
Just got a hatchling Hermanns tortoise. Quick easy responses to questions. Packaging was done well and the tort arrived healthy and energetic. Some mites were in the packing moss but a quick response solved that problem. I would buy from this seller.
Rating by c***k for Hermann's Tortoise ($185.00)
Easy, quick, trustworthy
Rating by p***n for Leopard Tortoise ($175.00)
The turtle arrived very well packaged and very healthy already very active in his tank I would do business with this seller again no doubt thanks a bunch! Kris
Rating by l***2 for Common Snapping Turtle ($29.00)
Very easy to purchase my red foot! Received it quickly and perfectly! It was safe and sound in its package and ready to be placed in it new home! Thank you!! Will definitely be purchasing again from you all!
Rating by h***1 for Redfoot Tortoises Red-footed Tortoise ($119.00)
Thanks it was a fast and efficient transaction.
Rating by o***s for Eastern & Mississippi Mud Turtles Mud & Musk Turtle ($39.00)
Our little one is an amazing addition to our home and is so loved already!!!! Thank you
Rating by c***8 for Leopard Tortoise ($175.00)
EXCEPTIONAL! VERY PLEASED
Rating by t***1 for Eastern Painted Turtle ($29.00)
Happy healthy turtle, great price. Will order from them again.
Rating by l***1 for Reeves Turtle Other Turtle ($45.00)
I didn’t purchase the red foot tortoise but I did purchase a pair of Hermann tortoise. My experience was excellent from beginning to end. Great communication, knowledgeable advice on care, and made shipping arrangements due to the cold weather.
Rating by p***t for Redfoot Tortoises Red-footed Tortoise ($129.00)
Very helpful
Rating by c***9 for Razorback Musk Turtles Mud & Musk Turtle ($49.00)
Great seller fast shipping
Rating by a***2 for Eastern Box Turtle Box Turtles & Terrapin ($129.00)
Received package from seller the day after purchase. The Ornate Box Turtle that was sent was beautifully marked, healthy, arrived in excellent condition and began eating, like a hog, the very next day. I will buy from this seller again.
Rating by t***r for Ornate (Desert) Box Turtles Box Turtles & Terrapin ($129.00)
Communication was great, animals were packed perfectly. Highly recommend this seller.
Rating by w***t for Rio Grande Cooters Cooter Turtle ($25.00)
excellent experience. very quick to respond, highly recommend seller. eastern box turtle was in perfect health.
Rating by w***2 for Eastern Box Turtle Box Turtles & Terrapin ($129.00)
The three mud turtles were in separate deli cups with humid moss.The turtles are very active and so pretty
Rating by j***2 for Red Cheek Mud Turtle Mud & Musk Turtle ($49.00)
Everything was perfect,the turtles look amazing
Rating by t***i for Yellow-bellied Slider Turtle ($20.00)
Got quick responses from Stephen over at Nauti-Lass. Was very quick to answer all my questions and help me make a purchase. Turtles were packaged next day and I received them this morning. All three are totally healthy and free of injuries, thanks!!!
Rating by x***x for Western Painted Turtle ($29.00)