Store: Nauti-Lass Ponds & Critters, Inc.

  • Overall Ratings Score: 5.0 (88)
  • Percent Positive: 99% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 1 12 87
Neutral (3 Star) 0 0 0
Negative (1 Star) 1 1 1

Detailed Ratings

Average Count
Item as described 88
Seller communication 88
Shipping time 88
Shipping packaging 88
Below is feedback left by buyers about this user.
Purchased 2 turtles. One died next day. Second one died 5 days later. Will not purchase from them again. - Mar. 03, 2024
nauti-lass replied: Buyer previously stated via email that the turtles were received in "perfect health". - Mar. 03, 2024
Rating by d***n for Mississippi Map Turtle
They did a great job. I would use again. - Feb. 23, 2024
Rating by n***a for Common Musk Mud & Musk Turtles
Great service and received the turtles in a timely manner. Both a very healthy. - Dec. 15, 2023
Rating by p***5 for River Cooters Slider Turtle
Great - Nov. 23, 2023
Rating by w***n for Albino Red Ear Sliders Slider Turtle
Item arrived safe and sound and as described. No complaints. Would use them again. - Nov. 13, 2023
Rating by k***m for Common Musk Mud & Musk Turtles
Would definitely recommend. Could not be happier with my baby redfoot tortoise! I am also very thankful with Nauti-lass for being so patient and helpful with all of my questions, thank you again! - Oct. 18, 2023
Rating by a***3 for Redfoot Tortoises Red-Footed Tortoise
Had a great experience and had great feedback with all questions. I will most be definitely coming back one day! - Oct. 11, 2023
Rating by g***n for Ornate (Desert) Box Turtles
Great seller, Turtles look great and healthy, fast response - Sep. 27, 2023
Rating by p***d for Texas Map Turtles
Rating by p***d for Texas Map Turtles
Great company. Turtle came healthy and very active. - Aug. 31, 2023
Rating by c***5 for Southern Painted Turtles
I couldn't be happier with our purchase of 4 baby redfoots! Communication was great and when I asked if they could arrange for them to be delivered on my birthday, They did it!!! Amazing seller...Thank you so much!! - Aug. 02, 2023
Rating by d***3 for Redfoot Tortoises Red-Footed Tortoise
Received my little musk a few days ago. Healthy little guy and already so personable! Definitely will be purchasing again very soon. :) - Jul. 20, 2023
Rating by k***s for Common Musk Mud & Musk Turtles
Very happy with my new baby Indian Star tortoise. Excellent communication. Thanks! - Jun. 27, 2023
Rating by t***n for Indian Star Tortoises
Will buy again - Jun. 03, 2023
Rating by e***n for Greek Iberia Tortoises Greek Tortoise
Beautiful little tortoise! Seems very healthy and inquisitive. Would definitely purchase from here again - Apr. 26, 2023
Rating by s***8 for Hermann's Tortoises
Rating by s***8 for Hermann's Tortoises
They arrived healthy. Both are eating well. - May. 06, 2023
Rating by j***u for Eastern Box Turtles
Rating by j***u for Eastern Box Turtles
Well packaged, fast shipping…nice tortoises. - Mar. 08, 2023
Rating by m***z for Cherryhead Tortoises Red-Footed Tortoise
This was a great experience Seller's communication was stellar, packaging was great, and the animals healthy. - Feb. 16, 2023
Rating by l***n for Common Musk Mud & Musk Turtles
Seller answered all my questions in a timely matter. We got our 2 babies today,and they are adjusting well. Highly recommend this seller. - Feb. 10, 2023
Rating by l***h for Razorback Musk Turtles Mud & Musk Turtles
This was my first time purchasing an animal online. I checked out the ratings and reviews and felt confident enough to go through with the purchase of a Hermann's tortoise. He was shipped the next day and I picked him up at FedEx and he was warm - Nov. 22, 2022
Rating by a***3 for Hermann's Tortoises
Rating by a***3 for Hermann's Tortoises
Great communication and everything nice and smooth. - Oct. 29, 2022
Rating by h***c for Eastern Box Turtle
Rating by h***c for Eastern Box Turtle
Great customer service - Oct. 22, 2022
Rating by b***r for Leopard Tortoises
Rating by b***r for Leopard Tortoises
My little box turtle arrived alive and well and is beautiful! Couldn't be happier. Steven - Oct. 07, 2022
Rating by m***s for Ornate (Desert) Box Turtles
I ordered this turtle and picked it up in person at a reptile show. The seller was very nice and professional. He let me pick out the exact turtle I wanted. I am very happy with the new addition to my family and would recommend this seller to anyone. - Oct. 04, 2022
Rating by s***e for Common Musk Mud & Musk Turtles
All I can say is wow!!! These two little ones are perfect the pictures don’t even do justice. Great breeder answered all my questions and come through 1000% definitely will be back and a long time customer. - Sep. 14, 2022
Rating by t***1 for Leopard Tortoises
Rating by t***1 for Leopard Tortoises
Thank you for a great experience and transaction. Received the exact Tortoise Hatchling we wanted. Thank you. - Sep. 09, 2022
Rating by d***m for Redfoot Tortoises Red-Footed Tortoise
Recommended seller 💯 in every aspect - Aug. 30, 2022
Rating by l***r for Spiny Softshell Turtles
I’m very pleased with my new turtles. Nauti-Lass Ponds & Critters had great communication, quick service and beautiful live stock. - Aug. 12, 2022
Rating by b***o for Cagle's Map Turtle
Rating by b***o for Cagle's Map Turtle
Thank you, turtle was healthy. Would buy from again! - Jul. 27, 2022
Rating by t***m for Common Musk Mud & Musk Turtles
Great service. - Jul. 13, 2022
Rating by t***m for Cherryhead Tortoises Red-Footed Tortoise
I received my turtles today, and I'm very happy. I will definitely buy from Nautilus again. Thank you - Jun. 03, 2022
Rating by t***2 for Eastern Painted Turtle
I purchased a musk turtle and the transaction shipping and receiving all went very well. The turtle is in perfect health and was well protected and happy while shipped. I would absolutely buy from this seller again. - May. 20, 2022
Rating by o***o for Common Musk Mud & Musk Turtles
Our cherry head tortoise arrived on time at the facility. The package looked like it was transported with care. We've had the tortoise for almost a week, she is very healthy and active. 100% good experience with this seller. Highly recommend. - Apr. 05, 2022
Rating by n***o for Cherryhead Tortoises Red-Footed Tortoise
Really attentive. Any questions I have, he responded quickly. On time with shipping. Glad that I bought the Hermann tortoise from him. - Mar. 30, 2022
Rating by n***2 for Hermann's Tortoises
Rating by n***2 for Hermann's Tortoises
I had a great expieriance and I am completely happy with our tortoise . - Mar. 19, 2022
Rating by s***b for Redfoot Tortoises Red-Footed Tortoise
Beautiful turtles and excellent service. - Feb. 23, 2022
Rating by t***2 for Eastern Painted Turtles
Perfect, Received my animals in perfect health. Very well packaged. Will purchase again. - Jan. 28, 2022
Rating by b***3 for Cagle's Map Map Turtle
I got two common musk hatchlings. They arrived on time and safely. Everything went according to plan. Definitely recommend them for water turtles! - Dec. 07, 2021
Rating by a***0 for Common Musk Mud & Musk Turtles
My purchase couldn't have gone better. I would purchase again and feel confident everything would go well. I was most impressed with the packaging and how my turtles had the proper heat and overall comfort on a cold shipment in Nov. - Dec. 09, 2021
Rating by w***0 for Western Painted Turtles
I’m so happy with my order and Herman’s tortoise - Oct. 24, 2021
Rating by h***n for Hermann's Tortoise
Rating by h***n for Hermann's Tortoise
Wonderful communication and helpful! Didn’t seem bothered by my questions and offered to answer any questions we may have in the future. Thank you! - Aug. 26, 2021
Rating by j***7 for Pink Belly Sidenecks Side-Necked Turtle
Great service and arrived on time in perfect health - Aug. 26, 2021
Rating by d***1 for Western Painted Turtles
Very happy with our little red foot! Would definitely order again. - Aug. 18, 2021
Rating by s***a for Redfoot Tortoises Red-Footed Tortoise
I would recommend them to anyone. Went very smoothly. - Aug. 05, 2021
Rating by b***g for Ornate (Desert) Box Turtle
Easy to deal with. Fast response. Would recommend anytime! Thanks so much! - Jul. 15, 2021
Rating by a***9 for Central American Ornate Wood Turtles
They got right back to me. Animals arrived healthy and on time. Weather was taken into consideration when planning to ship. I will use again! - Jul. 04, 2021
Rating by j***y for European Pond Turtles
I inquired about buying a pair of Rio Grande Cooters, they informed me that they only had one left which was fine. Once we confirmed my nearest s Fedex hub, they sent the little beauty to me in excellent condition. Thanks Nauti-Lass - Jul. 27, 2021
Rating by r***s for Rio Grande Cooters Slider Turtle
Great service and the turtle looks awesome - Jun. 03, 2021
Rating by j***2 for Central American Ornate Wood Turtles
Excellent Seller. I got exactly what I ordered. All arrived alive with a healthy appetite. They are all doing Beautifully! A+ 5 out of 5 stars Highly Recommend. I look forward to buying many more turtles here. - May. 24, 2021
Rating by b***o for Ouachita Map Turtles
Rating by b***o for Ouachita Map Turtles
I had no problems and got exactly the cute turtle I wanted! - May. 13, 2021
Rating by j***o for Mississippi Map Turtles
Money well spent? - Apr. 06, 2021
Rating by m***c for Florida Snapping Turtles