Store: New England Reptile Distributors

  • Overall Ratings Score: 4.7 (100)
  • Percent Positive: 92% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 13 31 92
Neutral (3 Star) 1 2 3
Negative (1 Star) 0 1 5

Detailed Ratings

Average Count
Item as described 100
Seller communication 100
Shipping time 100
Shipping packaging 100
Below is Neutral (3 Star) feedback left by buyers about this user.
(Reset Filters)
Received snake as advertised. The animal was not shipped out on the date I had requested with shipping coordinator and arrived at fedex hub without my knowledge while I was out of town,and sat overnight until I was informed. Luckily alive and healthy - Jan. 28, 2024
Rating by z***e for Long Term Captive Southern White Lipped Python White-Lipped Python
First payment wasn't authorized, Messaged about shipping a certain day and was ignored, had to call them and talk to someone and was told to resubmit payment and they'd ship same day, and didn't, took over a month to finally get the snake shipped - Jan. 31, 2024
Rating by r***l for Hidden Gene Woma Granite Ball Python
The snake is as advertised. Seller sent her to the wrong fed ex hub. They were provided with the nearest hub address by text and by morph market email. Their response time to answer questions or provide information was inadequate. - May. 11, 2022
Rating by k***s for Female KMR Tri-Stripe Ball Python