Store: New England Reptile Distributors

  • Overall Ratings Score: 4.7 (100)
  • Percent Positive: 92% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 13 31 92
Neutral (3 Star) 0 2 3
Negative (1 Star) 0 1 5

Detailed Ratings

Average Count
Item as described 100
Seller communication 100
Shipping time 100
Shipping packaging 100
Below is Negative (1 Star) feedback left by buyers about this user.
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Figured id get a great transaction because of the name. These guys have been around forever so i am disappointed. Ignored my messages regarding them not eating then reguring. Smh. - Nov. 13, 2023
Rating by d***o for Well Established Gonyosoma Pair Of Gonyosoma Jansenii Black Tailed Rat Snake Other Rat Snake
False ad, increased price +$500, claimed snake was now a “Massive, Proven Breeder” then on day of shipping claimed snake was miss sexed and shipped different snake Without my approval. - Oct. 24, 2020
nerd replied: We apologize that your experience with our company was not as expected. As we recall you did keep the replacement animal even though we offered a full refund and hope the animal is doing well for you. - Oct. 24, 2020
Rating by r***2 for Albino Piebald Ball Python
We paid a lot of money for this animal because we were told it was the only female Madagascar Ground Boa produced in the US this year. The boa is male, and Kevin McCurley has refused to make it right. Avoid this business. - Oct. 11, 2020
After we had the sex of the animal confirmed by a third party, NERD took the animal back, issued a refund and apologized. Now that they have the animal, they can also see that it is male. I feel that the issue is fully resolved. - Oct. 14, 2020
nerd replied: We hope that the correct sexed animal we resent your way is doing well for you! - Oct. 14, 2020

https://www.facebook.com/groups/271324866296298/permalink/3398178013610952/?comment_id=3404042856357801

Rating by w***e for NERD FEMALE Madagascan Ground Boa Dumeril's Boa
I ordered a specific snake I got to the store to pick it up to find out they no longer could locate the snake so I was given 2 other options. When I reached out to get more info on the snake i took home i did not get another reply - Apr. 22, 2020
nerd replied: We are incredibly sorry to see that your experience was less than satisfactory and that you did not receive a response about your new animal. If you would like to shoot us an email with the animal you purchased we can do our best to help you out! - Apr. 22, 2020
Rating by i***3 for Firefly Yellowbelly Possible Het Piebald Ball Python
I was told the animal on the picture was sold the previous night and they're sending another but a little bit smaller. I should've agreed to it in hindsight. The animal ate 3 times and all were regirgitated. The animal passed after 3 weeks. - Mar. 20, 2019
Rating by d***d for Sinoloan Milk Snake
Rating by d***d for Sinoloan Milk Snake