Store: Reptasia

  • Overall Ratings Score: 4.1 (13)
  • Percent Positive: 69% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 0 9
Neutral (3 Star) 0 0 2
Negative (1 Star) 0 0 2

Detailed Ratings

Average Count
Item as described 13
Seller communication 13
Shipping time 13
Shipping packaging 13
Below is feedback left by buyers about this user.
Beautiful snake, took a while to settle in and eat but she's warming up. A lot less tail wiggles when I scoop her up now :) - Mar. 26, 2022
Rating by j***f for Calabar Python More Boa
Beautiful snake that looked healthy on arrival and didn't have to wait to long for delivery, so far all good. - Dec. 02, 2021
Rating by r***d for CB21 Pastel Highway Ball Python
I ordered the female ladder snake off Reptasia. It couldn't of gone any better. I will definitely be ordering from again. They are extremely helpful and I can't praise them highly enough. Very impressed. - Nov. 16, 2021
Rating by s***e for CB19 Ladder Snake More Colubrid
Love the snake got fed up with waiting for a delivery date so travel 2 hours to go get it and no refund for delivery however good clean shop very helpful staff and had a lot of fun there - Oct. 20, 2021
Rating by m***k for CB21 Biak Green Tree Python
I feel cheated. I paid for the animal. In the end they couldn't send it to me because they didn't inform me about the transport, and they didn't want to give me my money back. In the end I insisted that they refunded me all but 25%. They are thieves - Sep. 09, 2021
reptasia_farnborough replied: Our page clearly states no refunds on animals. You arranged the courier via a different company, told us you had it sorted and paid. The fact that you didn't have it arranged is not on us. We both know what you have stated here is false information - Sep. 09, 2021
A different compI always understood that Reptasia Animal Couriers belonged to Reptasia, or at least coordinated in some way.in any case I never told you that I had paid the courier.I told you what the courier told me, that they could take the animal. - Sep. 15, 2021
Rating by b***4 for CB21 White Albino 50% Super Dwarf Reticulated Python
good seller, prompt responses - Aug. 20, 2021
Rating by a***e for Chahoua Gecko
Rating by a***e for Chahoua Gecko
Awesome experience all round. Will shop with Reptasia in the near future. - Aug. 21, 2021
Rating by i***e for CB21 Super Dwarf Ultra Ivory Poss Het Albino And Foulsham Reticulated Python
Drove 200 miles to collect what I was told was a female Boiga irregularis, was even told it was possible gravid in the shop while I was there. On my own and a fellow Boiga keepers inspection the snake is in fact a definite male. - Jun. 04, 2021
reptasia_farnborough replied: Thank you for taking the time to review. This snake was probed as female and has also been locked with the male we have in store. Hence why sold as possibly gravid. - Jun. 04, 2021
Rating by t***s for Brown Tree Snake More Colubrid
my experience overall was very good. the snake came and was very calm and happy. he is doing very well and has already eaten. - May. 17, 2021
Rating by i***9 for Pewter Tessera Het Sunkissed Corn Snake
Very friendly staff and animal arrived fit and healthy and has already fed - Apr. 12, 2021
Rating by g***0 for Sunkissed Blood Red Tessera 100% Het Charcoal Corn Snake
Super responsive and helpful with advice, pics etc but I did not receive the snake I paid for, same morph but completely different colour and pattern. - Apr. 07, 2021
Rating by b***7 for Scaleless Ph Anery Hypo Caramel Sunkissed Amel Corn Snake
Overall really happy with my purchase, great communication from seller would recommend. - Mar. 04, 2021
Rating by j***s for Normal 100% Het Sable/Caramel 66% Het Evans Hypo Western Hognose
The seller was helpful and friendly, very happy with purchase. I experienced great service, recommend seller. - Feb. 01, 2020
Rating by m***1 for CB19 Ghost Het Clown Royal Python Ball Python