Store: B & B Exotic Animals

  • Overall Ratings Score: 4.9 (181)
  • Percent Positive: 96% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 14 87 173
Neutral (3 Star) 1 2 3
Negative (1 Star) 0 2 5

Detailed Ratings

Average Count
Item as described 181
Seller communication 181
Shipping time 181
Shipping packaging 181
Below is feedback left by buyers about this user.
Excellent communication. Red eyed crocs as described. Will definitely buy from this seller again. - Apr. 17, 2024
robertreptile replied: Thank you - Apr. 17, 2024
Rating by l***e for Crocodile Skinks More Skink
Fast communication & shipping! Highly recommended!! - Mar. 18, 2024
Rating by s***3 for Crocodile Skinks More Skink
The scorpion I ordered arrived well-packaged, alive, and healthy! - Mar. 18, 2024
Rating by t***s for Captive Bread Scorpion
Great communication, fast overnight shipping. Animals were healthy and happy upon arrival! - Mar. 12, 2024
robertreptile replied: Thank you it was a pleasure working with you - Mar. 12, 2024
Rating by t***n for CB Red Redeye Crocodiles Skinks Fascinating Creatures If I Ever Seen One Miniature Dragons More Skink
Excellent communication, great attitude, healthy specimens. Will definitely work with again. Thanks much! - Mar. 08, 2024
robertreptile replied: Thank you - Mar. 08, 2024
Rating by j***a for Asian Forest Scorpions Males And Females
Received order on time as described. Seller was very thorough and answered all my questions promptly. Animals were in Good health !! - Mar. 06, 2024
robertreptile replied: Thank you - Mar. 06, 2024
Rating by b***4 for Asian Forest Scorpions Males And Females
Very nice fellow, easy transaction and beautiful animals. - Feb. 22, 2024
robertreptile replied: - Feb. 22, 2024
Rating by t***v for Captive Bred Razorback, Musk, Turtle Mud & Musk Turtles
Seller answered emails within an hour. Shipped quickly . Had to overnight ship due to cold temps. Scorpion was well insulated with styrofoam, shredded paper and a heat pack Scorpion is active and as described by seller - Feb. 22, 2024
robertreptile replied: - Feb. 22, 2024
Rating by c***2 for Captive Hatched, Born Emporer Scorpions
10 out of 10 would recommend - Feb. 12, 2024
robertreptile replied: - Feb. 12, 2024
Rating by k***o for Captive Bred Razorback, Musk, Turtle Mud & Musk Turtles
I asked that the animal be shipped to my FedEx hub and held for pick up. The seller instead shipped it to my business address without informing me of the change. One of our staff saw the box and brought it in, but I wasn’t happy to be surprised - Feb. 15, 2024
Rating by t***w for Giant Black African Millipedes Stunning
Very fast responses very trustworthy and helpful! - Feb. 16, 2024
robertreptile replied: - Feb. 16, 2024
Rating by d***y for Captive Bred Razorback, Musk, Turtle Mud & Musk Turtles
Good fast ordering and receiving. Also offers after support if information is needed. - Feb. 16, 2024
Rating by p***1 for Beautiful Captive Bred Herman Tortoise These Guys Are Great Hermann's Tortoise
Excellent to work with on all fronts- healthy quality animal, safe and well packaged for shipping, and great communication. - Feb. 06, 2024
Rating by g***r for Alligator, Snapping Turtle
The seller was quick to reply in courteous. All the animals came in as described and well packaged, definitely recommend, and will purchase again. - Feb. 06, 2024
robertreptile replied: Thank you - Feb. 06, 2024
Rating by g***s for CB Baby Mixed Leopard Geckos
Great communication, animals were shipped quickly, customer service was great. Really happy with the lizards I received! Thank you so much for such cool little animals! - Feb. 08, 2024
robertreptile replied: Thank you it was a pleasure working with you. - Feb. 08, 2024
Rating by c***m for Peruvian Dead Leaf Lizard More Lizard
Fast friendly service.Gecko’s were well packaged and shipped fast. - Feb. 09, 2024
robertreptile replied: - Feb. 09, 2024
Rating by s***5 for CB Baby Mixed Leopard Geckos
sent pics, gave me a price ASAP, shipped in a few days.........great service - Jan. 25, 2024
Rating by n***b for Captive Bred Beautiful Desert Hairy Scorpions
This was an overall positive experience. Though there was a delay in shipping causing these guys to arrive a day after they were scheduled to be here everyone arrived safe and sound. I would definitely purchase from Robert again. - Jan. 26, 2024
robertreptile replied: Thank you very much. You are a pleasure to work with also. - Jan. 26, 2024
Rating by a***s for CB Red Redeye Crocodiles Skinks Fascinating Creatures If I Ever Seen One Miniature Dragons More Skink
I received my cave gecko the next day! He came super healthy and happy. The seller was extremely prompt and responded quickly and shipped out immediately after I purchased. - Jan. 15, 2024
robertreptile replied: Thank you very much. If you need anything, please do not hesitate to reach out. - Jan. 15, 2024
Rating by s***8 for Beautiful Chinese Cave Gecko’s
Great communication and excellent shipping and packing, and the tarantula is absolutely in fantastic condition. - Jan. 13, 2024
robertreptile replied: Thank you very much - Jan. 13, 2024
Rating by s***0 for Dominican Purple Tarantulas
Very nice guy, I purchased a caiman lizard and I’m super happy with what I got. - Jan. 11, 2024
robertreptile replied: - Jan. 11, 2024
Rating by m***s for Beautiful Farm Bread Caiman Lizards Absolutely Stunning. It Must Have For Anyone Collection
Has a slight abrasion/lesion and missing scales in right elbow and same for other lower leg. Was told that it was in perfect health. - Jan. 01, 2024
Rating by d***8 for CB Red Redeye Crocodiles Skinks Fascinating Creatures If I Ever Seen One Miniature Dragons More Skink
Very good communication. Answered several questions prior to purchase. Was close enough to drive, and was able to accommodate and meet to save shipping costs. Overall very good experience. - Dec. 28, 2023
Rating by b***n for Beautiful Captive Bred Herman Tortoise These Guys Are Great Hermann's Tortoise
Reached out late on a holiday weekend and wasn’t expecting a response. Transaction was completed in 30 minutes and the tortoise were shipped the next possible day. Amazing animals, Amazing costumer service!! - Dec. 28, 2023
robertreptile replied: - Dec. 28, 2023
Rating by r***t for Beautiful Captive Bred Herman Tortoise These Guys Are Great Hermann's Tortoise
Overall a wonderful experience. Very responsive. Pleasure to work with. - Dec. 23, 2023
Rating by j***r for Arizona Blonde Tarantula
Receive the item today. Shipping was fast. Seller had great communication. I ordered two poecilotheria Metallica and they were healthy and packaged great will definitely be doing business with them again and Thank you - Nov. 30, 2023
robertreptile replied: Thank you very much. You’ve been a pleasure to work with. Also have a happy holiday season to you and your family. If you need anything, please do not hesitate to reach out. - Nov. 30, 2023
Rating by s***8 for Gooty Tarantula
Rating by s***8 for Gooty Tarantula
Very professional and truly cares about their animals. Overall, great quality monitor and service from Robert. I highly recommend! - Nov. 30, 2023
robertreptile replied: Thank you very much for your kind words. It was a pleasure dealing with you. Also have a happy holiday season and stay safe. - Nov. 30, 2023
Rating by t***r for CB Black Throat Monitor Black-Throated Monitor
Excellent 👍 will do business with again! - Dec. 19, 2023
Rating by d***5 for Captive Bred Razorback, Musk, Turtle Mud & Musk Turtles
Excellent 👍 will do business with again! - Dec. 19, 2023
Rating by d***5 for Alligators Here American Alligator
Animals are healthy, came fast, packed good and customer service was great. - Nov. 24, 2023
robertreptile replied: - Nov. 24, 2023
Rating by b***8 for Captive Bred Razorback, Musk, Turtle Mud & Musk Turtles
purchased an ackie monitor, transaction went smooth. fast replies and a healthy animal! - Dec. 23, 2023
Rating by z***0 for Beautiful Captive Bred Red Ackies Ackie Monitor
Would definitely trust them with my purchase anytime. Wish everything went smooth as this transaction did. - Nov. 08, 2023
robertreptile replied: - Nov. 08, 2023
Rating by j***4 for Captive Hatched, Born Emporer Scorpions
I was nervous buying online but the seller was very professional and got all the baby turtles in great shape - Nov. 08, 2023
Rating by i***z for Alligator, Snapping Turtle
Received a beautiful Arizona Blonde and it's doing very well in it's new enclosure. Communication was excellent and I'm very happy with the business. Will definitely purchase from B&B again! Thank you! - Nov. 02, 2023
robertreptile replied: - Nov. 02, 2023
Rating by t***n for Arizona Blonde Tarantula
I was so surprised to be SO HAPPY, there is usually something wrong with some part of an order,, even if it's small, but there was not one thing I can complain about.. the actual Tarantulas were healthy & bigger than I thought. I'm happy.. - Nov. 01, 2023
robertreptile replied: - Nov. 01, 2023
Rating by h***t for Xenesthis Intermedia Tarantula
T arrived live and healthy, Seller communicated and answered all questions in regards to animal, shipped out same day. Very pleased with the experience. - Oct. 31, 2023
robertreptile replied: - Oct. 31, 2023
Rating by z***e for Brazilian Black Tarantula Is Simply Stunning
Everything went very well. Nice Tortoise Thanks again - Oct. 28, 2023
Rating by j***i for Beautiful Captive Bred Herman Tortoise These Guys Are Great Hermann's Tortoise
Just purchased a juvenile t.stirmi, it was my first time buying online and it was such an easy process! The seller was prompt in his responses and my spider arrived in good health, safely packed. Would definitely purchase from him again! - Oct. 24, 2023
Rating by j***s for Goliath Bird Eater Tarantulas
Nice person good service the shipping was on time the animal came well packet his a good seller - Oct. 24, 2023
Rating by j***4 for Alligator, Snapping Turtle
We love our Hermann's tortoise. From start to finish working with Bob was a great experience. He responded to our inquiry and questions quickly. Shipping was completed the next business day and we couldn't be happier with our new tortoise friend. - Oct. 18, 2023
Rating by k***4 for Beautiful Captive Bred Herman Tortoise These Guys Are Great Hermann's Tortoise
WOW beautiful animals great communication thank you definitely would purchase again - Oct. 12, 2023
robertreptile replied: - Oct. 12, 2023
Rating by r***4 for Alligator, Snapping Turtle
Just got a healthy baby Nile and it’s my new favorite animal - Oct. 18, 2023
Rating by i***k for Beautiful Captive Hatched Ornate Nile Monitors What Outrageously Gorgeous Creatures They Are Getting Why They Last
B & B Exotic Animals was AWESOME!!! I had never purchased an animal online before and was a nervous wreck but the seller B.F. was extremely patient, great communication, helpful, toads were as perfectly healthy, lively. Excellent Seller!!! BUY HERE! - Oct. 09, 2023
robertreptile replied: Thank you very much for your kind words and if you ever need anything at all, please do not hesitate to reach out - Oct. 09, 2023
Rating by m***e for Green Egyptian Toads
Rating by m***e for Green Egyptian Toads
Excellent response times and what I received was packed great and exactly as represented. - Oct. 08, 2023
Rating by d***2 for Alligator, Snapping Turtle
I had great communication the whole time and I am happy with the tortoise. He is alive and well. - Oct. 04, 2023
Rating by s***a for Beautiful Captive Bred Herman Tortoise These Guys Are Great Hermann's Tortoise
Great communication and animal got here safe! - Sep. 27, 2023
Rating by c***c for African Bullfrogs Wow Anybody Wants A Great Frog Yeah They Are
Beautiful healthy threesome 🐸 Thank you so much! - Sep. 19, 2023
robertreptile replied: - Sep. 19, 2023
Rating by m***t for Green Egyptian Toads
Rating by m***t for Green Egyptian Toads
Great Communication! My two Pyxie frogs are perfect! - Sep. 15, 2023
Rating by a***7 for African Bullfrogs Wow Anybody Wants A Great Frog Yeah They Are
Awesome! Great looking frogs. Fast shipping. Hope to work with again. - Sep. 12, 2023
robertreptile replied: - Sep. 12, 2023
Rating by k***s for African Bullfrogs Wow Anybody Wants A Great Frog Yeah They Are
I couldn’t be happier! Got my spider literally not even 24 hours later, I even got a free spiderling with it which was an awesome surprise! I will be placing another order asap, this is now my go to tarantula spot! Thanks again Robert! - Oct. 18, 2023
Rating by s***s for Rose Hair Tarantula Captive Bred