Store: SATOO

  • Overall Ratings Score: 4.8 (129)
  • Percent Positive: 93% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 12 44 120
Neutral (3 Star) 0 1 4
Negative (1 Star) 0 1 5

Detailed Ratings

Average Count
Item as described 129
Seller communication 129
Shipping time 129
Shipping packaging 129
Below is feedback left by buyers about this user.
I ordered 2 baby white lipped tree frogs. They arrived very fast, were healthy, and have good appetites. - Apr. 12, 2024
Rating by t***s for Baby White-Lipped Tree Frogs Other Tree Frog
Messaged seller and responded back fast. Answered all my questions. Great to work with. - Apr. 04, 2024
Rating by k***a for Anery Sand Boa Het Paint Kenyan Sand Boa
The snakes were great. The communication was very quick and responsive throughout even after the transaction was complete. Have made multiple purchases with Satoo and will continue. He supports his animals after the sale and that is important to me. - Mar. 25, 2024
Rating by l***s for CB Baby Malaysian Red Tailed Green Ratsnakes Red-Tailed Green Rat Snake
SATOO is truly amazing! Tiberius the Tegu is beautiful, friendly and healthy. The seller was great with communication, he shipped so quickly and we are thrilled! I will come to SATOO for my reptile needs in the future! Thank you so much! 5 stars! - Mar. 22, 2024
Rating by t***e for Black And White Tegu TAME Argentine Tegus
Mike is quick to respond and answer questions. Animal came in healthy as expected, I gave it a few days to acclimate and it ate without hesitation. I have purchased multiple animals from SATOO and all have been healthy, feeding, and as described. - Mar. 17, 2024
Rating by o***y for Juvenile Green Tree Python SALE!
Great interaction. - Mar. 11, 2024
Rating by f***3 for Juvenile Guyana Boa True Red-Tailed Boa Constrictor
They were very quick to respond with any questions I had i would highly recommend buying from them - Mar. 07, 2024
Rating by t***d for Baby Smooth-Fronted Caiman
Great seller. Fast shipping, awesome communication. I received the item as described. - Mar. 05, 2024
Rating by j***1 for CB Baby Malaysian Red Tailed Green Ratsnakes Red-Tailed Green Rat Snake
Easy to deal with, everything went well and a nice little Iguana Thanks - Mar. 02, 2024
Rating by j***i for Orange Sunburst Zero Iguana Green Iguana
I received the frog a day before my sons birthday, PERFECT TIMING, awesome experience !. - Feb. 06, 2024
Rating by k***2 for Baby White's Tree Frogs
The process couldn’t have been better, my snake arrived happy and healthy, quick response and great price! - Feb. 05, 2024
Rating by b***3 for Central Plains Milksnakes Central Plains Milk Snake
Beautiful animal Everything as described - Jan. 30, 2024
Rating by w***s for LTC Proven Emerald Tree Boa Northern Emerald Tree Boa
Received the monitor just as described and even a little earlier then the eta showed through FedEx. Is still acclimating but is already eating and exploring his/her environment! - Jan. 25, 2024
Rating by r***9 for Baby Black Throat Monitors Black-Throated Monitor
I would buy from seller again - Jan. 17, 2024
Rating by j***5 for Adult Red Amazon Tree Boa
Do not buy from them. I purchased two adult cat Geckos from them and they sent me two juveniles instead the manager had no Idea on how to come to a resolution his literal response was I'm sorry I didn't pack them what do you want me to do aboutit. - Feb. 21, 2024
Rating by a***9 for 1.1 Exceptional Adult Malaysian Cat-Eyed Geckos More Gecko
Beautiful red tailed rat snake. - Dec. 19, 2023
Rating by c***t for Adult Malaysian Red-Tailed Green Ratsnakes Other Rat Snake
I'm very happy - Dec. 16, 2023
Rating by b***1 for Baby Guyana Boas True Red-Tailed Boa Constrictor
Mike was great! Animal exactly as pictured. Great communication and got the animal to me asap! - Dec. 12, 2023
Rating by b***s for UNIQUE Adult Amazon Tree Boa
Very nice folks to deal with. I would do business with them again. - Dec. 14, 2023
Rating by l***1 for Adult Guyana Boa True Red-Tailed Boa Constrictor
Great experience - Dec. 11, 2023
Rating by b***1 for Juvenile Suriname Boa True Red-Tailed Boa Constrictor
Great experience - Dec. 10, 2023
Rating by t***8 for Southern White-Lipped Python XMAS SALES HAVE BEGUN!
No problems. - Nov. 12, 2023
Rating by k***c for Baby Asian Water Monitors
Everything went well in getting the black throat monitor hatchling but haven't got reply on how an what this one been eating. Because I picked up crickets an super worms an chicken product in a can it hasn't touched anything yet - Nov. 07, 2023
Rating by r***k for Baby Black Throat Monitors Black-Throated Monitor
Received a male ETB. Had some stuck shed and minor dehydration, but nothing worth reporting. After a couple weeks he had mucus coming from his mouth, took him to the vet and they confirmed an RI that had been festering for a while. - Jan. 19, 2024
satooreptiles replied: Sorry to hear. But this animal was purchased on November 4th. There was no report of any issue or problem until this review, January 19th. A bad review 2.5 months after a purchase with no means of communication inbetween us hard to understand. - Jan. 19, 2024
Rating by s***n for Adult Emerald Tree Boa Northern Emerald Tree Boa
Awesome customer service! And awesome baby Black Throat! - Oct. 26, 2023
Rating by g***s for Baby Black Throat Monitors Black-Throated Monitor
Nice snake at a nice price. - Oct. 26, 2023
Rating by e***s for Red Stonewashed Bredl's Python Centralian Carpet Python
The item arrived on time and as described. Would purchase again. - Oct. 14, 2023
Rating by k***m for Banded Water Snakes
Rating by k***m for Banded Water Snakes
Frogs are incredibly healthy and doing great, the seller communication was impeccable as well as the speed of shipping and quality packaging. I will absolutely make future purchases from this company. - Sep. 30, 2023
Rating by b***e for Giant Waxy Monkey Frogs Other Tree Frog
I was skeptical ordering an animal online, but boy am I so glad I did... I'm in love with my Lil guy, he loves sleeping on my chest! Great eater! Will be ordering more - Sep. 26, 2023
Rating by c***i for Hypo Translucent Leatherback Central Bearded Dragon
She was beautiful and healthy. I was expecting her to be a bit bigger based off pictures she looked much bigger. But she was healthy and beautiful that’s most important. - Sep. 20, 2023
Rating by g***s for Adult Ivory Blood Python
The emerald tree boa showed up in perfect condition and a stunner. I would gladly buy from SATOO Shaun. - Aug. 31, 2023
Rating by c***7 for Aberrant Emerald Tree Boa Northern Emerald Tree Boa
Everything went great, thanks - Aug. 23, 2023
Rating by r***n for Juvenile Black Roughneck Monitors FLASH SALE!
Was very fast and easy. Snake was even more beautiful than the photos, and I am very happy. - Aug. 22, 2023
Rating by d***8 for Juvenile Northern White-Lipped Pythons
The snake arrived in a box with no cooling packs, while local temperatures were in the 100s, and the snake was very warm, dehydrated, and skinny. - Jul. 26, 2023
Rating by l***s for Sub-Adult Mexican Burrowing Pythons More Python
Beautiful Amazon tree boa, shipped very quickly, and answered all my questions pretty quickly! I will purchase from them again! - Jul. 19, 2023
Rating by c***3 for Colored Amazon Tree Boa
Overall a good experience. Better communication would be needed from seller. did not answer calls, or return my voicemail. hard time getting in contact, and did not answer my questions. - Jul. 08, 2023
Rating by g***o for Adult Malaysian Mangrove Snake More Colubrid
Animals came in on agreed upon date, very well packed. Wouldn’t hesitate to buy from them again. - Jul. 06, 2023
Rating by i***e for Adult Malaysian Leaf Frogs Other Frog
Gecko was exactly as pictured - Jul. 04, 2023
Rating by n***s for Extreme Halloween Crested Gecko
Snake arrived alive and well. The package itself was pretty damaged by the shipper so we were worried it had hurt the snake, but fortunately he was fine. - Jul. 01, 2023
Rating by c***u for Adult Malaysian Mangrove Snake More Colubrid
Couldn't be happier with the animal received, the condition of the animal, and the communication with SATOO. Definitely will buy from them again. - Jul. 03, 2023
Rating by r***e for RARE White-Bellied Ratsnake Other Rat Snake
This whole experience buying on line went extremely well no complaints the seller was amazing and polite and shipment was also great reccomend this seller and morphmarket both the seller and morphmarket for helping me and im just very pkeased ... - Jun. 27, 2023
Rating by m***o for Juvenile Russian Tortoises 4th OF JULY SALE!
I was very pleased with the snakes. The transaction was smooth and delivery was prompt. - Jul. 31, 2023
Rating by l***s for Baby Albino Radiated Ratsnakes FLASH SALE Other Rat Snake
So my first BRN Monitor died within 6 days. I contacted them and they did the right thing by me (credit for my purchase). When they got a shipment in they sent me another one. It was old than I expected extend but for me that was a good thing. 👍🏿 - Jul. 14, 2023
Rating by k***7 for Juvenile Black Roughneck Monitor
I love the little snow plains garter I got from SATOO. He came happy and healthy and ready to eat for us. Can't wait to see what a beautiful animal he grows into. I'm very happy with my experience with this seller. - Jun. 15, 2023
Rating by b***e for Snow Plains Garter Snakes
Shipping was fast and packaged well. Frog in healthy condition. 10/10 would buy from here again. - Jun. 03, 2023
Rating by t***b for Adult White's Tree Frogs
It was shipped exactly when it was supposed to and got it in less than 24 hours. Ball python looked even better than the picture. Seller was very communicative and would definitely buy again - May. 18, 2023
Rating by h***s for Leopard Pied Ball Python
Great experience, would not hesitate to do business with them again - May. 03, 2023
Rating by g***n for WEEKEND SALE! Juvenile Anaconda Emerald Tree Boa Northern Emerald Tree Boa
I ordered a Surinam boa baby and received it very quick. I was able to track it all the way home. Once he got here he was very friendly and I was able to handle him right away. I would definitely recommend. - May. 04, 2023
Rating by o***1 for Baby Suriname Boas True Red-Tailed Boa Constrictor
Smooth transaction, animal is healthy and exactly as described. Strong feeder. - Apr. 26, 2023
Rating by m***n for Adult Sorong Green Tree Python (Imperfect)
A great experience buying an animal online. Response time was really fast. Customer service was top notch. Will be a return customer. - Apr. 12, 2023
Rating by j***6 for Black Pastel Banana Ball Python