Store: Small Town Xotics

  • Overall Ratings Score: 5.0 (62)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 33% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 9 21 62
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 62
Seller communication 62
Shipping time 62
Shipping packaging 62
Below is feedback left by buyers about this user.
Great experience - Apr. 04, 2024
smalltownxotics replied: Thanks for the feedback 🤘🏻 - Apr. 04, 2024
Rating by j***8 for GHI Leo Fire Het Clown Ball Python
Phenomenal customer service and beautiful snake! Can’t wait to grow her up! Loved the attention to detail with the packaging! 100% recommend anyone to purchase from Shane! - Mar. 13, 2024
smalltownxotics replied: Thanks for the positive feedback and review!! - Mar. 13, 2024
Rating by v***0 for NO RESERVE! SN Clown Ph Gstripe Ball Python
Very quick communication. Packaging was very nicely done and plenty of information provided regarding hatching, genetics, etc. - Mar. 13, 2024
smalltownxotics replied: Thanks for the positive feedback 🤘🏻 - Mar. 13, 2024
Rating by r***h for Enchi YB DH DG Hypo Ph Puzzle Ball Python
Won a snake on auction and looked at his store to purchase another. Shane was amazing to work with, animals were packaged perfectly, and shipping was fast. Would definitely purchase from Shane again! - Feb. 28, 2024
smalltownxotics replied: Thank you so much!! I hope you do some wonderful things with them and enjoy 🤘🏻 - Feb. 28, 2024
Rating by o***s for Pastel DG DH Hypo Gstripe Ball Python
Very fast easy transaction. Shipped quickly - Feb. 23, 2024
smalltownxotics replied: Thank you! - Feb. 23, 2024
Rating by f***t for Enchi GHI Fire/Disco RS Het Clown 50% Rainbow Ball Python
I’d highly recommend getting a snake from small town xotics. The communication was great and the seller was friendly. Would love to get another from them in the future. The snake I got is beautiful. - Feb. 19, 2024
Rating by h***t for Pied Het Lav Ball Python
Definitely a good experience!! He was super helpful and communicative!! - Feb. 29, 2024
smalltownxotics replied: Thank you!! - Feb. 29, 2024
Rating by n***o for Enchi Disco/Fire YB Het Clown 50% Rainbow Ball Python
This was an amazing transaction. Very responsive and great to work with. The snake arrived safely packed and looks amazing. Instantly started exploring his new enclosure and not nervous at all and can be handled with ease. Great Breeder! - Feb. 16, 2024
smalltownxotics replied: Thank you and don’t hesitate to reach out if you ever have any questions! - Feb. 16, 2024
Rating by p***k for SN YB Het Clown Ball Python
Beautiful snake delivered just as described. Thanks again! - Feb. 15, 2024
smalltownxotics replied: Thank you for trusting Small Town 🤘🏻 - Feb. 15, 2024
Rating by b***3 for Dreamsicle Ball Python
Shane is amazing to work with and has amazing animals! I look forward to working with him in the future and would recommend him to anyone! - Feb. 13, 2024
smalltownxotics replied: Thank you I’m looking forward to seeing what you do with her! 🤘🏻 - Feb. 13, 2024
Rating by b***s for Pastel Het Sunset Ball Python
Shane is a rock star, and so is this snake! Great communication from the very beginning, through payment, through weather delays, and finally to excellent shipping. Recommended!!! - Feb. 01, 2024
smalltownxotics replied: Thank you for trusting us with your purchase and taking the time to leave a review 🤘🏻 - Feb. 01, 2024
Rating by j***s for Dreamsicle Ball Python
Well insulated packaging, got my snake here warm and cozy in early December. He’s everything I expected him to be! Thanks Shane!! - Dec. 05, 2023
Rating by a***s for GHI Disco Pastel Pied Ball Python
Probably the easiest transaction I've ever had on here. Wonderful seller with top quality, gorgeous animals! Mine arrived safely, in good health, & he's super sweet. I would not hesitate to buy from Shane again. - Jan. 04, 2024
smalltownxotics replied: Thanks for the kind words and feel free to reach out with any questions or concerns. - Jan. 04, 2024
Rating by v***8 for Holdback Release, GHI RS YB Fire Clown Ball Python
Working with Shane was a pleasure to work with. - Nov. 14, 2023
Rating by g***s for Pastave Xtreme 50% Het Sunset Ball Python
Great guy to work with, excellent communication! Packaging is superb and more then expected, you can definitely tell small town xotics truly enjoys what they do. Highly highly recommend, will be purchasing another ball python very soon from them agai - Nov. 09, 2023
smalltownxotics replied: Thanks for the kind review! - Nov. 09, 2023
Rating by s***s for GHI Fire Gravel Het Pied Ball Python
I impulsively wanted this male, and asked if they would work with me despite the low price of the animal they worked with me! Communication was accurate and frequent. 10/10 would recommend buying from these awesome people 👏. Thanks again!!! - Oct. 25, 2023
smalltownxotics replied: Thanks for taking the time to leave a review! Don’t hesitate to reach out if you ever have any questions or need anything else 🤘🏻 - Oct. 25, 2023
Rating by j***5 for Arctic Het Snow Western Hognose
Great transaction. Highly recommend - Oct. 04, 2023
smalltownxotics replied: Thank you and don’t hesitate to reach out if you ever have any questions! - Oct. 04, 2023
Rating by r***n for Pied Het Lav, Proven Breeder Ball Python
I loved purchasing my sweet Ball Python from Small Town Xotics! Communication was fast, and very friendly! Shipping was super quick, and my beautiful snake arrived healthy and happy! Will definitely purchase from them again. - Aug. 31, 2023
smalltownxotics replied: Thank you for the positive feedback. Don’t hesitate to reach out in the future if you have any questions or need anything else 😄 - Aug. 31, 2023
Rating by e***p for Banana Purple Passion Ball Python
Great seller communication and updates during selection. Shipping container was beautifully packaged and the time/care taken when packaging was immediately noticeable. Well thought out presentation/customer experience and snakes were safe and sound. - Jul. 12, 2023
smalltownxotics replied: Thank you for the kind words and don’t hesitate to reach out if you ever have any questions. - Jul. 12, 2023
Rating by s***s for Banana Purple Passion Ball Python
GREAT customer service, he answered all my questions and had prompt replies! BEAUTIFUL snake and exactly what I expected! Also the packaging was very nice as well! THANK YOU:) - Jun. 21, 2023
smalltownxotics replied: Thank you for the kind words. If you ever have any questions or need anything else don’t hesitate to reach out! - Jun. 21, 2023
Rating by a***a for Opal Diamond Ball Python
This was my first time purchasing through Morph Market. Small Town Xotics were quicker than expected on the initial inquiry, my questions on shipping, and the actual shipping of the snake. The snake arrived well packaged, and in perfect health - Jun. 01, 2023
smalltownxotics replied: Thanks for taking the time to leave a review. If you ever have any questions feel free to reach out to me. Thank you! - Jun. 01, 2023
Rating by j***x for RTB DH Gstripe Clown Ball Python
I received this girl, and she’s absolutely AMAZING! Not only does Shane produce amazing snakes, he’s also an amazing person to work with in general. I’ll definitely continue doing business with Shane! - Apr. 15, 2023
smalltownxotics replied: Thanks for the kind words and taking the time to write a review. I would definitely recommend working with you to anyone 🤘🏻 - Apr. 15, 2023
Rating by h***s for Black Head GHI Lesser Yellow Belly Het Clown Pos OD RS Fire Ball Python
Shane is awesome to work with. He is a very genuine person. Don't hesitate to purchase from Small Town Xotics!! - Mar. 30, 2023
smalltownxotics replied: Thanks for the review and kind words!! - Mar. 30, 2023
Rating by s***e for Ivory Het Clown Pos GHI Red Stripe Fire Spider Ball Python
STX is a very kind, thorough & responsive seller. Baby hognose arrived healthy, sweet, & very lively. Due to no fault of the seller's, shipment was delayed 24 hours and bc of the excellent packing, he was totally fine. Highly recommend- 12/10! - Jan. 25, 2023
smalltownxotics replied: Thank you! Don’t hesitate to reach out if you have any questions regarding husbandry or need anything else. - Jan. 25, 2023
Rating by a***e for Albino Anaconda Western Hognose
Fast response times, great communication. I received the snake I purchased when designated. She looks nicer in person than in her photos and is easy to handle. - Dec. 15, 2022
smalltownxotics replied: Thanks for the review and don’t hesitate to reach out if you have any questions or need anything else in the future!! - Dec. 15, 2022
Rating by j***0 for Black Pastel Mojave Pinstripe Ball Python
Good communications, packaged very well. I will do business with again. - Oct. 26, 2022
smalltownxotics replied: Thanks for the review and don’t hesitate to reach out if you need anything else. 🤘🏻 - Oct. 26, 2022
Rating by a***s for Enchi Desert Ghost Het Hypo Ball Python
Shane was excellent to work with. Great communication, snake arrived healthy, and well packaged for shipping. I would highly recommend and he will be my first stop for my next purchase. - Oct. 06, 2022
smalltownxotics replied: Thank you for the review and don’t hesitate to reach out if you have any questions or need anything else 😀 - Oct. 06, 2022
Rating by s***5 for Anaconda Het Albino Western Hognose
Very happy with my purchase - Sep. 20, 2022
smalltownxotics replied: Thank you for the business and the review. Don’t hesitate to reach out if you need anything else or have questions. - Sep. 20, 2022
Rating by s***e for HOLDBACK RELEASE! Axanthic Het Albino - 2021 Western Hognose
Shane answered all my questions and sent me a very calm and curious yearling male. I received my boy a little over a month ago and he's been doing (and eating) great! He's even more beautiful than the photos and is an absolute joy to handle. - Oct. 17, 2022
smalltownxotics replied: Thank you for the kind words. I’m happy that he adjusted well and that you’re happy. 😀 - Oct. 17, 2022
Rating by t***k for Sub Adult Vanilla Cherry! Western Hognose
Beautiful animal, great communication and shipping. Thank you! - Sep. 09, 2022
smalltownxotics replied: Thanks for the review and feedback! - Sep. 09, 2022
Rating by a***s for Het Snow Western Hognose
Awesome packaging, professional, quick response, and easy communication. I would buy from again - Sep. 21, 2022
smalltownxotics replied: Thanks for the kind words. We appreciate you taking the time to leave us a review. Thanks! - Sep. 21, 2022
Rating by b***h for Axanthic Het Albino Western Hognose
Great packaging, quick shipping. Snake looks great, communication was excellent. - Aug. 16, 2022
Rating by c***s for PROVEN BREEDER! Red Het Albino Western Hognose
Great business to work with. Excellent communication every helpful and easy to work with and fabulous packaging. Will definitely be back to this seller for more. - Jul. 27, 2022
smalltownxotics replied: Thanks for the positive feedback we really appreciate you and your business! - Jul. 27, 2022
Rating by n***s for Pastel Vanilla Banana Het Genetic Stripe Ball Python
My whole experience with Small Town Xotics was excellent. Great communication, packaging and most importantly my new guy was safe healthy and amazing. Thanks Shane - Jul. 20, 2022
smalltownxotics replied: Thanks for your trust and business. Don’t hesitate to reach out if you need anything else or have any questions 🤘🏻 - Jul. 20, 2022
Rating by b***5 for Enchi Desert Ghost Het Hypo Ball Python
Great snake, excellent packaging, smooth Transaction, would highly recommend!! - May. 17, 2022
smalltownxotics replied: Thanks for the kind review. Don’t hesitate to reach out to me if you ever have any questions or need help with anything else! - May. 17, 2022
Rating by c***s for Pastel Banana Het Genetic Stripe Ball Python
The seller was quick to respond, helpful and super nice. Luckily I live close so I didn’t have to have my baby shipped. He is beautiful and looks exactly like the pics. He’s super chill so I can tell he’s been handled a lot. Highly recommend seller. - Apr. 03, 2022
smalltownxotics replied: Thanks for the review and don’t hesitate to reach out if you have any questions or need anything else!! - Apr. 03, 2022
Rating by s***c for Super Pastel Banana Genetic Stripe Ball Python
Dealing with Shane was amazing, quality customer service, and gave us all the information needed. - Mar. 29, 2022
smalltownxotics replied: Thanks for choosing us, Marlon!! Let me know if you ever have any questions or need help with anything else. Thanks 🙏🏻 - Mar. 29, 2022
Rating by m***7 for Pastel Banana Het Genetic Stripe Ball Python
Communication was good and the snake is a beauty! Nothing bad to say and will do business again! - Mar. 29, 2022
smalltownxotics replied: Thanks for the review and I look forward to seeing what you produce with her!! - Mar. 29, 2022
Rating by m***s for Pastel Het Pied Ball Python
Great seller. Smooth transaction. Cant say enough about Shane at Smalltown! - Mar. 16, 2022
smalltownxotics replied: Thanks for your business review and don’t hesitate to reach out if you have any questions or need anything else 🤘🏻 - Mar. 16, 2022
Rating by a***s for Proven Breeder Het Pied Ball Python
Beautiful snake with a great temperament, seller was fast at responding, would recommend to anyone looking for exceptional quality snakes. - Mar. 15, 2022
smalltownxotics replied: Thanks for your business and the review. If you ever have any questions or need anything else don’t hesitate to reach out to us. - Mar. 15, 2022
Rating by e***t for Pastel Clown Ball Python
She is absolutely healthy and gorgeous!! Just 20mins after moving into the enclosure she already exploring the new home. The packaging is great with heat pack, detailed information card about her gene & birthdate! just reach out to them! super nice! - Mar. 01, 2022
smalltownxotics replied: Thanks for your business and the review! If you ever have any questions please reach out to us! - Mar. 01, 2022
Rating by m***a for Pastel Yellow Belly Pied Pos. GeneX Ball Python
My female arrived safe and healthy, and is absolutely gorgeous! Great transaction with Shane, as always. Highly recommend! - Mar. 02, 2022
Rating by b***s for Cool Ringer! Enchi Russo Het Pied Ball Python
Awesome experience with Small Town Xotics ! My snake came in healthy & happy ! - Mar. 09, 2022
smalltownxotics replied: Happy that you enjoyed your experience with us and don’t hesitate to reach out if you have any questions or need anything else!! - Mar. 09, 2022
Rating by k***l for Pastel Banana Ball Python
Shane was wonderful to do buisness with! Very professional, excellent communication, pleasure to work with. My girl is gorgeous& healthy, I love her! Packaged perfectly, arrived safe! Will do future buisness! - Feb. 24, 2022
smalltownxotics replied: Thanks for the review! Don’t hesitate to reach out if you have any questions. - Feb. 24, 2022
Rating by g***2 for Enchi Russo Het Pied Ball Python
Best transaction on morph market so far! Shane really outdid himself with the customer service and packaging. Will definitely buy again! - Feb. 01, 2022
smalltownxotics replied: Thanks for your business and the review! If you have any questions or need anything else just let me know. - Feb. 01, 2022
Rating by i***e for Disco Blade Pastel Het Clown Ball Python
Thanks! - Feb. 26, 2022
Rating by f***s for Cypress Pastel Het Clown Ball Python
Shane was super great to buy from and really cares about making sure your baby gets to you safely! 100% recommend his shop! - Feb. 01, 2022
smalltownxotics replied: Thanks so much for your business and review Rose! If you ever have any questions feel free to reach out. - Feb. 01, 2022
Rating by r***o for Red Albino Conda Western Hognose
Shane is a great guy to work with. He’s got awesome snakes, and does a really good job working with them. I’ll be doing business again with Small Town X in the future! - Dec. 31, 2021
smalltownxotics replied: Thanks for the kind words sir 🤘🏻 - Dec. 31, 2021
Rating by b***s for Kellico Blade Het Clown Ball Python
I’m so in love with my sunny I appreciate it all - Nov. 24, 2021
smalltownxotics replied: My pleasure!! Glad you’re happy!! - Nov. 24, 2021
Rating by s***4 for Vanilla Banana Het Genetic Stripe Ball Python
Awesome communication, and immaculate packaging. My little guy arrived on time and in perfect shape :) - Nov. 17, 2021
smalltownxotics replied: Thanks for trusting in our breeding program! Don’t hesitate to reach out anytime! - Nov. 17, 2021
Rating by k***4 for Red Albino Anaconda Western Hognose