Store: The reptile Depot

  • Overall Ratings Score: 4.6 (16)
  • Percent Positive: 88% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 6 14
Neutral (3 Star) 0 1 1
Negative (1 Star) 0 1 1

Detailed Ratings

Average Count
Item as described 16
Seller communication 16
Shipping time 16
Shipping packaging 16
Below is Negative (1 Star) feedback left by buyers about this user.
(Reset Filters)
Asked seller to hold for pickup at hub due to cold weather. Seller decided to ship to house instead. No heat pack, frogs ended up dying. Seller blame shifting and not helping after the fact. Would not buy from if shipping is involved.
This is a flat out lie, the address that the buyer gave us was a FedEx hub. We did not know that the time it was a FedEx hub because we asked him to give us a UPS hub to hold his animals for we have a UPS account and FedEx will not accept UPS package
Morphmarket sided with me on shipping delays being seller's responsibility. Seller upheld DOA policy for dead frogs.
Like to add that NONE of these animals were DOA when arrived, but we still upheld the policy.
Rating by f***k for Milky Tree Frogs Other Tree Frog