Sterling Nelson

Store Policy

All snakes are guaranteed to be completely healthy, feeding, properly sexed and free of viruses and mites.

All of my ball pythons are fed germ and virus free rats and mice with no internal or external parasites. They come from a reputable leading laboratory with a guaranteed germ-free health status and a detailed report. I breed all my rats and mice in a clean and healthy environment. I feed them the highest quality rodent block diet available. It is specifically for rats and mice with 24% protein and 11% fat. I’ve had my colony for many years.

I accept Zelle or Cash App for payment. I no longer accept PayPal.

Payment plans are available. Payment plans require a 25% non-refundable deposit with the balance to be paid in full by 8 weeks. Store credits will not be issued for non-refundable deposits. All deposits and payments are non-refundable.

I do not offer payment plans for animals on auction. Payment is due within 24 hours of the auction ending. Non payers will be permanently banned from participating in auctions. Auction animals will need to be shipped within 14 days of winning them.

All sales are final. If you pay for a snake in full and back out of the deal, I offer exchange only. No refunds on any payments.

Shipping is done through FedEx Priority Overnight. Shipments are made Monday through Wednesday. Someone over the age of 18 will need to be there to sign for the package. All shipping boxes are new and insulated with ¾ inch foam. Snake bags are brand new. Heat packs are 72 hour. Ball Pythons are guaranteed to arrive live and in good condition. If the ball python is shown to be injured or dead within 4 hours of delivery, with videos or video conferencing, the ball python will be replaced or credited towards another ball python.

Temperatures must be between 32 and 95 degrees on both ends for live arrival guarantee. Animals cannot be shipped to FedEx Print Centers, Kiosk, Kinkos, Walmart, Walgreens etc. If I am shipping to a hub you must pick up your package within 4 hours of package availability or the live arrival guarantee is void. It is the purchasers responsibility to be there to receive the package on the first delivery attempt or the live delivery guarantee is void. I am not responsible for carrier delays beyond my control.

Snakes cannot be held without payment. If you decide to purchase a snake after we discuss the payment method, you will have up to 1 hour to send your payment. If payment is not received within 1 hour the snake may be sold to another buyer.

I reserve the right to decline a sale for any reason.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.