Off The Hook Reptiles
Joined on Apr 26, 2017
5 Followers
Joined on Apr 26, 2017
5 Followers
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About
Off The Hook Reptiles is a small (select project) breeder. We are dedicated to using only the highest quality and best genetics we can find in our projects. Please feel free to inquire regarding the current projects and upcoming hatchlings as they become available.
Store Policy
Buyer must be 18 or older, or have written parental consent prior to purchase. Our collection feeds on live "stunned" although most will readily take f/t if defrosted and warmed properly.
SHIPPING
Shipping is charged at cost and includes insurance through FedEx Priority Overnight to anywhere in the continental US. We use SYR (ship your reptiles) or Reptiles2you. For the safety of our animals, our default method of shipping is to your local FedEx Ship Center to be held for pickup. We are able to ship to a residence if requested and temperatures are reasonable (lows no less than 40 and highs no more than 90). NOTICE AS OF 9/1/2020 Due to the LATEST DELAYS THAT FedEx HAS BEEN HAVING WE ONLY SHIP ON TUESDAY AND WEDNESDAY AND WE STRONGLY RECOMMEND HUB TO HUB SHIPPING! Although we WILL ship to an address, due to delays that have been reported, we DO NOT RECOMMEND THIS, and live animal arrival is at YOUR OWN RISK!
PAYMENT METHODS
We accept PayPal, Venmo, credit/debit through Square, GooglePay, cash, money order, and wire transfer as well as other methods of payment.
LIVE ARRIVAL GUARANTEE
We guarantee that all animals will arrive alive and healthy under the condition that animals being held at a hub are picked up promptly! DUE TO THE COVID SITUATION, FedEx HAS BEEN HAVING SOME DELAYS AND WE STRONGLY RECOMMEND THAT YOU HAVE YOUR ANIMAL SHIPPED TO THE NEAREST FedEx HUB! WE CAN SHIP TO YOUR DOOR, HOWEVER WITH THE REPORTED DELAYS THAT FedEx HAS REPORTED WE WILL NOT GUARANTEE LIVE ANIMAL ARRIVAL DUE TO DELAYS! Animals shipped to your door MUST be signed for and the IDENTIFICATION of the person signing MUST MATCH THAT OF THE BUYER, and received on the first delivery attempt. In the very rare instance, you receive a dead on arrival animal, it is your responsibility to contact us IMMEDIATELY UPON ARRIVAL You must provide us with photographic (VIDEO) proof that the animal is dead, and we may request that you ship the body back so we can submit the animal for a necropsy. In the event of a DOA, if an acceptable replacement is not available a full refund will be issued including shipping.
TO YOUR DOOR SHIPMENTS
It is the buyers' responsibility to be present to receive the package. We do not guarantee live arrival on shipments to your door unless agreed otherwise. The live arrival guarantee is void on shipments not signed for and received on the first delivery attempt.
TO YOUR LOCAL HUB SHIPMENTS
It is the buyers' responsibility to pick up the package at the hub promptly. Packages held at hubs are usually available for pickup between 9 am and 12 pm noon. Live arrival guarantee is void on any packages not picked up within 3 hours of being available for pickup at the hub unless agreed otherwise.
PROPERLY SEXED/GENETICS GUARANTEES
We guarantee that any animal sold as a male or female has been properly sexed. In the event you receive an animal that has been incorrectly sexed, we will be glad to provide a shipping label to return the animal. Upon arriving alive and healthy back at our facility and being proven incorrectly sexed, a replacement animal will be sent at our cost. If an acceptable replacement is not available then a full refund shall be issued. All genetics are 100% guaranteed in writing and come with a notarized certificate of genetics.
PAYMENT PLANS
We will gladly work out short term payment plans with you if you can not pay in full right now.
Payment plans typically require a 25% non-refundable deposit. We do not hold animals without a deposit.
*under $500 = 25% deposit and the balance paid off in 2 weeks
*$500-$750 = 25% deposit and the balance paid off in 30 days
*$751-$1000 = 25% deposit and the balance paid off in 45 days
*over $1000 = 25% deposit and the balance paid off in 60 days
Animals purchased this way will be shipped once the balance has been paid in full.
Failure to fulfill the predetermined payment schedule decided when the payment plan is started will result in a loss of the 25% non-refundable deposit and any money on the balance after the 25% will go towards a credit on a future purchase. No cash refunds will be given.
Any variation of the set payment plan schedule is on a case by case basis. Don't hesitate to contact us if you have any questions or would like to further discuss your payment plan options.
TRADES
Sometimes trades or partial trades will be considered. Do not hesitate to make a trade offer. The worst we can say is no or make a counteroffer. In the event a trade is agreed upon, it is the buyers' responsibility to ship the animals first. Upon their safe arrival and inspection that the animals are healthy and as described, we will then ship the animals that the buyer was trading for.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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