Store: Sublime Reptiles

  • Overall Ratings Score: 4.9 (33)
  • Percent Positive: 97% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 4 32
Neutral (3 Star) 0 0 1
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 33
Seller communication 33
Shipping time 33
Shipping packaging 33
Below is Neutral (3 Star) feedback left by buyers about this user.
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Customer service left something to be desired. Upon pick-up, gecko had stuck shed on it's tail & the tip was visibly shriveling. It has since fallen off & healed, but seller did not disclose this & left it out of pics prior to sale. Otherwise, ok. - Feb. 04, 2023
sublimereptiles replied: I missed the nip tail, & I do wish I had known about that when it happened instead of a month + later so I could have made it right then so you werent disappointed. I am sorry for that, please let us sellers know of issues sooner so we can have fix t - Feb. 04, 2023
Rating by g***s for Phantom Lilly Crested Gecko