T&B Reptile Zone
Joined on Sep 05, 2021
14 Followers
Joined on Sep 05, 2021
14 Followers
Ratings
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Waldron "Tony" Lee
Yorktown, VA 23690, USA
Regional Shipping
Local Pickup
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Noticed
Gained 10 followers on their store profile
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Liked 10 times on a single ad
Annual Member 2024
Supported MorphMarket with paid membership for 2024
About
Find us at a reptile show near you!
Store Policy
TERMS OF SERVICE:
ALL SALES ARE FINAL:
Once an animal leaves our facility and has been in someone else's care and around their animals, it no longer has ANY RESALE VALUE to us. We cannot re-list the animal for resale and be able to offer the same guarantees we do on the animals that have been in our care for their entire life. Due to our strict quarantine process on any new coming animals into our collection, we ARE NOT able to offer refunds or exchanges unless noted in our guarantees below.
Shipping us an animal on your own free will, knowing we do not offer refunds or exchanges DOES NOT constitute giving you a refund, but will be taken as you forfeiting the animal and the money paid for the animal.
LIVE ARRIVAL GUARANTEE:
Live arrival guarantee on animals held to be picked up at your local FedEx Ship Center as long as the animal is picked up within 6 hours of being available for pickup.
Due to frequent delays seen since Covid19, live arrival guarantee only applies when the animal is held and picked up from a FedEx Ship Center. It is much safer to have your animal held at your local hub, and our live arrival guarantee covers delays if you have your animal held at the hub ONLY.
ANY issues MUST be reported within the first 30 minutes after arrival or the buyer assumes liability for the animal once it is under their care. We are beyond a shadow of a doubt certain that every animal that leaves is in perfect condition and can not be liable for an animal once it is in a customer's care, as there is no telling if they will keep the animal in proper husbandry. It is the buyer's responsibility to report any issues IMMEDIATELY.
If for some unfortunate reason you receive a dead on arrival animal, it is your responsibility to contact us IMMEDIATELY. It is your responsibility to provide us with photographic proof the animal is dead IMMEDIATELY to ensure that your Live Arrival Guarantee is not void.
SHIPPING:
Shipping is always done via FedEx Overnight. We ship out on Tuesday of each week to be delivered on Wednesday. If outdoor temperatures are not safe for shipping, you will be contacted after you have made a purchase in order for us to work out a safe shipping day that fits your schedule.
If you are having an animal shipped to your home address, someone will have to be present to receive the animal.
FedEx offers for packages to be held at your main local hub and will keep them safe in a climate controlled office waiting for you to pick up at your convenience. Many customers have used this option so they can pick their animals up either on lunch break or on their way home from work. Hours are different at every location but many are open as late as 8-9pm. We will gladly look up your main hub before making a purchase, so do not hesitate to send us your zip code to find a FedEx Hub near you!
Having animals held at the hub also allows us to ship in much more extreme temperatures, either hot or cold, because we are skipping the long truck ride exposed to the elements when animals are shipped to your door. This makes it possible to safely send you animals in weather that would normally be considered unsafe to ship when doing so to your door.
*If you arrange to have an animal held at your local hub for pickup, and then refuse to pick the animal up, and it has to be paid for to be shipped back, there is absolutely NO refund of any kind.
TRADES:
We do not consider trades of any kind.
NOTE:
*We Reserve The Right To Refuse Service/Sale To Anyone
*You must be 18 years or older to purchase
*By making a purchase from T&B Reptile Zone, you automatically agree to ALL of our Terms of Service. All sales are final. There are NO refunds or exchanges.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
