TGR Rack Systems
Joined on Jul 02, 2019
46 Followers
Joined on Jul 02, 2019
46 Followers
Ratings
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Eric White
Cullman, AL, USA
Regional Shipping
Local Pickup
About
TGR Rack Systems is based in Cullman Alabama. Animals listed will be of my personal collection.
We build and supply racks - caging - supplies and reptiles.
Store Policy
Our Guarantee
We guarantee our animals to be in perfect health upon arrival. All sold animals will have proper body weight and showing no physical signs of illness. If properly acclimated and cared for, our animals should do excellent for you. It’s difficult to put a longer term guarantee on our animals because once you receive them; we have no way of controlling how they are cared for. Please open shipping boxes and inspect all animals immediately upon receipt of shipment. If you have any concerns regarding your order, you must notify us within 24 hours of receipt of your shipment. We want you to be happy with the animals you receive from TGR Rack Systems; if there are any problems we need to know about them right away. If you do have trouble with any animals you receive from us within one week of receipt, please contact us and let us help you find a solution to the problem. If a replacement is necessary, we reserve the right to replace the animal with a similar animal that has the same value. If the animal cannot be replaced, we will give you credit towards a different type or towards a future purchase. We do not give out cash refunds.
Feeding Issues
All of our snakes are guaranteed to be feeding at the time they are shipped. Newly acquired snakes normally begin feeding within the first week or two. However, the stress from shipping and being placed in an unfamiliar environment can sometimes make the snake go into a non-feeding mode. This is nothing to panic about, as long as there are no other health issues with the snake. Ideally, it’s best to get babies, about 100 grams or less, to start feeding within 1-4 weeks. They don’t have the fat reserves to survive as long as larger ball pythons do. Older juveniles, sub adults, and adults, can go much longer. Some snakes, especially Ball Pythons, may take a month or more to feel comfortable in their new conditions and begin feeding. All of our snakes are guaranteed to be feeding at the time of shipment. We want you to have success with any snakes you purchase from us and we are happy to assist you in figuring out what a particular snake is not feeding. Usually, making a few minor adjustments to the snake’s environment, temperatures, humidity, etc. is all it takes.
Shipping in the US
All of our animals are shipped UPS, live delivery guaranteed. The cost for most shipments is $55 per box. We can fit a large number of animals in each box so there are no additional shipping charges if you purchase a group of animals. We use insulated boxes to help stabilize the temperature. If needed, 30 hour heat packs are also used. In summer, we will use cool packs to keep the animals from overheating. We ship when temps are between 40 for the low and 90 as the high. For small orders, most animals are packaged individually in deli style containers with air holes. Larger orders may require us to put them in groups to save on space. Our survival rate thus far is 100%. If there are any losses, we need to be notified within 24 hours, with a photo of the deceased animal sent via email. We do not issue cash refunds for losses, but we do replace the animal at no charge. We ship in the late afternoon or early evening and the package usually arrives the following morning before noon. Someone must be present at the address to sign for the package. Shipments can be sent to your place of employment if you prefer. We usually ship on Mondays, Tuesdays and Wednesdays.
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