The Gecko Geek
Joined on Nov 15, 2016
27 Followers
Joined on Nov 15, 2016
27 Followers
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Rated 10 times as a seller in a transaction
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About
The Gecko Geek is all geckos all the time. Specializing in New Caledonian and Micro species (and all the goodies you need to keep them happy & healthy available on our website), our focus is on exceptional structural qualities, stunning contrast, and bold colors/patterns.
Store Policy
The Gecko Geek accepts all major credit cards through the online checkout on our website. Other forms of payment accepted include Venmo, Zelle, PayPal (approved buyers only), and cash (local pick up only). All purchases made within the state of CA are subject to sales tax.
*There are no additional shipping fees for animals shipped domestically - For international shipment, please contact us with the destination country for a ship quote*
Must be 18 or older to purchase live animals
Payment plans are available for purchases over $300 to approved buyers. We offer 30-day plans with a 25% non-refundable deposit. The full 30-day payment plan policy is posted publicly on our website and buyers will be required to confirm they have read and understand those terms before a payment plan will be accepted. Payment plans are available for full-priced animals only. Sale and negotiated prices are not eligible for this service.
All stock information posted online should be accurate, however because we do conduct in-person business (especially events such as expos) it may happen on rare occasion that our posted online inventory does not accurately match our actual inventory. If payment is ever sent for an animal or product that is no longer available, a full refund will be issued immediately.
We will occasionally entertain trade or reduced price offers for available animals. Upon accepting the trade or lower value offer, full payment or arrangement to conduct the trade must be finalized within 48 hours or the accepted offer is void. Until full payment is received or a tracking number is produced for the trade animal, the available animal will remain on "available" status and other parties will have equal opportunity to purchase the animal. Negotiated pricing is not eligible for payment plan & must be paid in full within 48 hours to receive the reduced pricing.
No animals will be held without payment/deposit.
Domestic Shipment (US Lower 48) of Live Geckos is done through FedEx via Reptiles2You for overnight shipping to an approved FedEx Hub. There is no additional charge for this service. LIVE ANIMALS ARE NOT SHIPPED AUTOMATICALLY & MUST BE SCHEDULED. Your package must be picked up from the hub by an adult age 18 or older with a valid government-issued ID. In rural areas it is sometimes the case that there is not an approved hub within a reasonable driving distance of the buyer's home address. In these cases, we will give the buyer the option to either cancel the order for a refund in full or change the delivery method to "delivery to your door" which may require an additional charge.
Your package must be picked up on its arrival date or all guarantees are void.
If there is an approved hub within 20 miles of your home address, however you would prefer or have personal requirements for delivery to your door, an additional ship fee will be required and must be received in full before we will process shipment. The amount of this fee will vary for each customer as it is based on the destination location, but on average will be an additional $40 USD approximately.
For all deliveries to your door, an adult must be present to accept and sign for the package on the 1st delivery attempt otherwise all Arrival and Health Guarantees will be void.
GUARANTEES -
Live Arrival: Animals are guaranteed to arrive alive, healthy, and as we have described them. If there are any problems with the arrival of your animal, including but not limited to death on arrival, we must be notified within 15 minutes of your receipt of the animal. Failure to notify us within this timeframe will result in the void of our Live Arrival Guarantee. Photographic proof of complaint is required before either a store credit or replacement animal is offered. Buyer will choose which method of compensation they would prefer, provided an acceptable replacement animal is available. If no replacement animal is available, a store credit for the full purchase price of the animal will be issued. Cash refunds will not be issued.
Geckos will sometimes drop their tails due to stress. A tail drop does not affect the heath or breeding ability of an animal, and therefore no compensation will be offered in the event of a tail drop during shipment.
Sexing: Any animal described as "Male" or "Female" is guaranteed to be the specified sex. If the animal is later discovered to be the opposite sex (verification required) a suitable replacement animal (if available) or store credit will be issued. If a replacement animal is requested, the buyer must first return the original animal. Shipping fees associated with returning the animal will be the buyer's responsibility. The shipping cost of the replacement animal will be The Gecko Geek's responsibility. If a store credit is preferred, the wrongly-sexed animal must first be returned to The Gecko Geek (at the buyer's expense). Upon receipt of the animal, a store credit will be issued to the buyer in the exact amount of the original purchase, including the original shipping charge if applicable. If the buyer chooses to keep the wrongly-sexed animal, no store credit will be issued nor will a replacement animal be sent. Cash refunds and/or price adjustments will not be issued. The wrongly-sexed animal must be in good health and free of contagious disease to be eligible for return or replacement. If the wrongly-sexed animal is in poor health due to contagions and/or poor husbandry, we will not be able to accept the animal back and therefore the sexing guarantee will be void.
Animals listed as "probable male" mean that after louping the gecko we have seen what appear to be pre-anal pores, however no visible bulge is present. "Probable males" are not guaranteed to be male.
Animals listed as "probable female" mean that no pre-anal pores were visible on an animal who, if male, would typically be showing signs of these pores at this stage in development. "Probable females" are not guaranteed to be female.
Animals listed as "unsexed" are too young/small to accurately determine sex
General Health: We are confident with our practices and husbandry, and therefore offer a 30-day health guarantee for all animals sold by The Gecko Geek. This guarantee covers Health Issues only, and only applies to animals who have been properly received (as outlined above) and quarantined from any other reptiles. If you fail to properly feed, house, isolate, or otherwise treat the purchased animal, this guarantee is void. In the event of an animal's illness or death, photographic evidence as well as a report from a qualified exotics veterinarian of an exam or necropsy will be required. If this report verifies with reasonable certainty that we are at fault, a store credit for the full purchase price of the animal or replacement animal will be offered. Cash refunds will not be issued. If the animal tests positive for a contagious disease, and/or if other animals in the buyer's possession are also confirmed as positive for this disease, The Gecko Geek shall hold no responsibility for the care or compensation of any of the animals, as this would indicate improper quarantine practices and there would be no reasonable way to determine where the contagion originated.
Proven: Animals described as "Proven" have produced verifiable offspring. Photographs/records of the offspring of a particular animal are available upon request.
Animal Description: We do our best to provide the most accurate and up-to-date descriptions of our animals, however it is nearly impossible to guarantee the final adult coloration and/or pattern of most geckos. An animal's color can also change depending on levels of stress, their mood, or as they mature (ex: a yellow crested gecko turning "white" as it ages). For certain species, patterns may also change with maturation, either increasing or decreasing, or with the possibility of spots developing. Please also keep in mind that colors can appear differently from one computer screen to the next. We guarantee that our photos are never enhanced, touched-up, or otherwise altered (with the exception of cropping), and we will gladly provide additional photos/video upon request.
If you have any questions regarding The Gecko Geek's terms, please feel free to contact us.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
Listings
1 Gargoyle Geckos
