Store: Urban Reptiles

  • Overall Ratings Score: 5.0 (128)
  • Percent Positive: 98% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 2 126
Neutral (3 Star) 0 0 1
Negative (1 Star) 0 0 1

Detailed Ratings

Average Count
Item as described 128
Seller communication 128
Shipping time 128
Shipping packaging 128
Below is feedback left by buyers about this user.
Beautiful animals! - Sep. 15, 2023
Rating by j***t for 16 To 24 Inch American Alligators
I am very pleased. I picked up my American alligator less than 30 minutes ago and it is very healthy and the packaging was amazing. Tony was very understanding and patient with me while I got everything ready. 5 stars aren’t enough. - May. 10, 2023
Rating by g***n for 16 To 24 Inch American Alligators
The only thing I am able to complain about is FedEx being finicky. But the sender communicated really well and made sure to help us get our little baby alligator who is now happily vibing in its new enclosure. Definitely intend on purchasing another! - Apr. 16, 2023
Rating by j***7 for American Alligators
Rating by j***7 for American Alligators
Seller honored policy! Got my new gator in today! Active and alert ! Would buy from this seller again! Thanks urban reptiles - Apr. 26, 2023
Rating by d***n for American Alligators
Rating by d***n for American Alligators
Contacted the seller around noon and my baby alligator was here less than 24 hours later, healthy and active. Very responsive and helpful seller and very lively and beautiful animal. Would definitely recommend, will definitely be ordering again. - Mar. 20, 2023
Rating by k***0 for American Alligators
Rating by k***0 for American Alligators
Very nice to work with. Communication was excellent and reached out as soon as we pick up package to make sure everything went well. - Sep. 28, 2022
Rating by j***4 for American Alligators
Rating by j***4 for American Alligators
I love this place I've been shopping all around and I would have to say this is by far the best place in the country to find your exotic animals thank you again for all your help professionalism and kindness - Sep. 26, 2022
Rating by j***o for American Alligators
Rating by j***o for American Alligators
Animal arrived alive and well and perfect in every way. Seller shipped exactly as described and checked in to make sure FedEx pickup went smoothly. Would buy from again. - Sep. 16, 2022
Rating by a***z for American Alligators
Rating by a***z for American Alligators
The turtles were exactly as described and are doing well. Communication with the seller was excellent. We were able to pick the turtles up the same day. - Aug. 27, 2022
Rating by s***3 for Southern River Cooter Turtles Slider Turtle
I’m very impressed with my sons turtle. He is very happy! - Aug. 05, 2022
Rating by r***r for Florida Softshell Turtles
Stayed in touch let me know was ready for pickup. - Aug. 04, 2022
Rating by t***n for Fire Ball Python
Rating by t***n for Fire Ball Python
I received two healthy, adorable, well-packaged Chubby frogs. Shipping was delayed by 24 hours due to weather, no fault of Urban Reptiles. He contacted FedEx to ensure the frogs were brought into the hub and for updates. Great experience! - Jul. 29, 2022
Rating by k***h for Chubby Frogs Other Frog
5 starts is not enough for communication. Seller goes above and beyond what others do. I've gotten multiple snakes from this seller and all are eating right away and healthy - Aug. 04, 2022
Rating by b***0 for Normal Ball Pythons
Rating by b***0 for Normal Ball Pythons
Seller was very easy to work with and communicate with 100% everything went very great and smoothly with no issue. My purchase was perfect and excellent exactly what I was looking for I deffinantly would recommend and would buy from again - Jul. 27, 2022
Rating by r***3 for Eastern Painted Turtles
Instructions where very clear, responded within minutes, and the animal arrived very heslthy - Jul. 24, 2022
Rating by s***9 for Platinum Het Purple Reticulated Python
Great seller help me with all my question will definitely buy from him again - Jul. 13, 2022
Rating by i***z for Blood Pythons
Rating by i***z for Blood Pythons
Great experience. Responsive, great communication. Looking forward to doing business with again. - Jul. 07, 2022
Rating by w***y for Barred Tiger Salamanders
Loved the turtle I got - Jul. 14, 2022
Rating by b***z for Common Musk Turtle Mud & Musk Turtles
I just received my savannah monitor and he is in good condition and was packaged well. - Jun. 29, 2022
Rating by d***0 for Savannah Monitors
Rating by d***0 for Savannah Monitors
Seller was very responsive and kept communication until We verified I had picked up the animal. - Jul. 05, 2022
Rating by e***g for Common Snapping Turtles
Awesome seller went above n beyond to make sure I got what I wanted Hopefully will do more business soon - Aug. 04, 2022
Rating by i***c for Common Snapping Turtles
Excellent! - Mar. 10, 2022
Rating by b***9 for Aztec Boa Constrictor
😁😊😍 - Jun. 02, 2022
Rating by c***1 for Super Pastel Calico Ball Python
No complaints satisfied with my purchase animal Arrived healthy with a good appetite and the owner is very good about communicating & trust worthy. - Feb. 19, 2022
Rating by r***7 for Platinum Lavender Reticulated Python
Very responsive and fast! Inquired Sunday and had her on Wednesday. Packaging was great, she looks super healthy and happy! Love my new girl - Feb. 19, 2022
Rating by n***d for Het Purple Reticulated Python
Great buying experience - Feb. 12, 2022
Rating by b***8 for Albino Burmese Python
Great service great people I’ve ordered frogs from many other companies and this by far was the best will give them my business for life - Feb. 06, 2022
Rating by t***- for Pixie Frogs Bullfrog
Rating by t***- for Pixie Frogs Bullfrog
Responsive, communicative, and friendly seller that makes every transaction pleasant. Boa was even better in person. Buy with confidence. - Jan. 31, 2022
Rating by a***a for El Salvadorian Locale BCI Boa Constrictor
I love my new snake so much! He's perfect@ - Feb. 25, 2022
Rating by n***g for Blizzard 50% Het Green And 50% Het Granite Burmese Pythons
Great to work with - Jan. 15, 2022
Rating by _***l for High Yellow Dalmatian Crested Gecko
Would definitely use this seller again and recommended them to others. Had a lot of questions but the seller responded promptly to all of them. Seller had no control over a shipping delay by FedEx but was prompt in communicating all updates. - Jan. 15, 2022
Rating by r***e for Magdalena Rosy Boa
Rating by r***e for Magdalena Rosy Boa
Seller was very communicative. Shipping went smoothly. And the turtle arrived healthy and alert. Everything went great! - Jan. 07, 2022
Rating by k***r for Borneo River Terrapins Box Turtle
Great experience healthy animal - Jan. 05, 2022
Rating by c***6 for Barred Tiger Salamanders
Great at responding and snake arrived safe and healthy as listed! - Dec. 30, 2021
Rating by j***9 for Goldenchild Het Amelanistic Reticulated Python
The experience all around was great the rosy boa arrived happy and healthy would highly recommend urban reptiles - Dec. 22, 2021
Rating by m***r for Hualapai Mt Rosy Boa
Rating by m***r for Hualapai Mt Rosy Boa
Bought a Barred Tiger Salamander and couldn’t be happier! Quick communication, fast delivery, and my salamander arrived happy and healthy. Would definitely recommend this seller! - Dec. 15, 2021
Rating by k***s for Barred Tiger Salamanders
I bought a rosy boa. The seller was extremely helpful with my questions and answered in a quick manner. They receive a 10 out of 10. Thank you - Dec. 09, 2021
Rating by m***7 for Coastal Het Albino Rosy Boa
Snake is nice and healthy. Packing was great. The shipper responded to all my messages. I recommend this seller to anyone. - Nov. 18, 2021
Rating by j***8 for Baby Male Granite Het Albino Burmese Pythons
Price was great. Lizards were very healthy and active. Best experience with online publishing ever. - Nov. 19, 2021
Rating by a***3 for Ornate Monitors Nile Monitor
Shipped promptly with excellent communication the shole way through. Boa is absolutely beautiful will definitely be purchasing more snakes from him - Nov. 11, 2021
Rating by s***3 for Nicaraguan Boas Boa Constrictor
Animal arrived alive and in excellent condition. Packaging was on point and communication was great. 10/10 will be buying again - Oct. 07, 2021
Rating by c***s for CBB Asian Box Turtle
Rating by c***s for CBB Asian Box Turtle
When we unboxed our snake, she looked different from pics. Tony was very apologetic and confirmed he did accidentally send the wrong snake. He issued a full refund and we got to keep her! Not many breeders would admit their mistake and eat the cost!👍 - Oct. 06, 2021
Rating by d***e for Bangka Blood Pythons
Rating by d***e for Bangka Blood Pythons
Seller was extremely prompt, accommodating, and friendly throughout. Couldn't be more pleased with the buying experience and snake! Look forward to doing business in the future. - Sep. 19, 2021
Rating by a***a for Albino Borrego Rosy Boa
We received a beautiful snake. The seller was courteous and replied promptly =) - Oct. 04, 2021
Rating by k***1 for Champagne Yellowbelly Het Pied Ball Python
Great love to beat hell - Aug. 27, 2021
Rating by b***6 for Nicaraguan Boas Boa Constrictor
Everything was done better than expected honestly, I purchased 3 musk turtles and it was my first buy on MM. I’ll definitely be shopping with urban reptiles again - Sep. 10, 2021
Rating by l***3 for Common Musk Turtles Mud & Musk Turtles
Great seller i brought many snakes from him will buy from again - Aug. 17, 2021
Rating by b***6 for Lavender Super Tiger Reticulated Python
He was more then willing to work with me on a time line before I left town for work. Everything with her was disclosed to a T. - Aug. 14, 2021
Rating by h***3 for Purple Goldenchild Reticulated Python
seller communication was great a real pleasure to deal with hope to be doing some more biz later - Sep. 09, 2021
Rating by j***5 for Red Tegu Argentine Tegus
Great experience and very prompt when answering messages - Aug. 11, 2021
Rating by 1***y for Purple Albino Reticulated Python Possible Het Orange Ghost Stripe