Store: Wilbanks Captive Bred Reptiles

  • Overall Ratings Score: 5.0 (570)
  • Percent Positive: 99% from all time
  • Reciprocated Ratings: 50% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 10 87 566
Neutral (3 Star) 0 0 2
Negative (1 Star) 0 1 2

Detailed Ratings

Average Count
Item as described 570
Seller communication 570
Shipping time 570
Shipping packaging 570
Below is Negative (1 Star) feedback left by buyers about this user.
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I’m a combat veteran who is 100% disabled. I purchased 2 snakes for my son. One snake arrived dead. I told the seller and asked twice what I need to feed the surviving snake. Seller ignored my question about feeding and has left me on read. - Jan. 16, 2025
Rating by g***s for Banana Leopard 100% Het. Clown Ball Python
Got a great snake at a great price. They were great at communicating prior to shipping, however, when the snake was late, they would not respond to my attempts to contact them. I tried contacting them 3 different times, but never got a reply. - Feb. 28, 2020
wilbanks replied: Chris, I am sorry Fedex was 45 minutes late delivering your snake to you. We have 1 text (not 3) from you the morning telling us your delivery was late. When we went to answer we tracked it & saw it had been delivered and assumed all was well. - Feb. 28, 2020
Rating by s***s for Black Head Phantom Enchi Ball Python

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