Store: Wilbanks Captive Bred Reptiles
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Overall Ratings Score: 5.0 (486)
- Percent Positive: 99% from all time
- Reciprocated Ratings: 0% over last 90 days
- View Buyer Ratings or Store Profile
Rating Trends
3 months | 12 months | all | |
---|---|---|---|
Positive (5 Star) | 7 | 36 | 483 |
Neutral (3 Star) | 0 | 0 | 2 |
Negative (1 Star) | 0 | 0 | 1 |
Below is Negative (1 Star) feedback left by buyers about this user.
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Got a great snake at a great price. They were great at communicating prior to shipping, however, when the snake was late, they would not respond to my attempts to contact them. I tried contacting them 3 different times, but never got a reply. - Feb. 28, 2020
wilbanks replied:
Chris, I am sorry Fedex was 45 minutes late delivering your snake to you. We have 1 text (not 3) from you the morning telling us your delivery was late. When we went to answer we tracked it & saw it had been delivered and assumed all was well. - Feb. 28, 2020
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