xyzReptiles

Ball Pythons


Owner
Amir Soleymani & Shelby Lowry
Location
Palmetto Bay, FL, USA United States of America flag
Website
https://www.xyzReptiles.com
Facebook
https://www.facebook.com/xyzReptiles/
Phone
305-305-5998
Delivery
Local Pickup
Regional Shipping
Joined
Nov 16, 2015
FOUNDING MEMBER
About

xyzReptiles is a product of the cumulative efforts of Amir Soleymani and Shelby Lowry. Amir Soleymani has been breeding Ball Python morphs for over 18 years and is responsible for many mutations available on the market today including the Yellowbelly, Mocha, Flame, Mahogany, Shatter and many more. Shelby Lowry has been working in the digital media field for over 13 years and is the driving force behind our website development, upkeep and marketing. We strive to bring you a better and safer shopping experience at our online reptile shop xyzReptiles.com and are always here to assist and or learn from our customers.

Store Policy
SHIPPING POLICY

$49.99 FedEx Next Day Air Monday - Wednesday

At xyzReptiles your order will be processed within 1-2 business days (excluding holidays) from purchase.

Note: Our shipping days are Monday – Wednesday and NEVER include Thursday – Sunday. If temperatures at the FedEx hub located in Memphis, TN or the destination zip code are under (Overnight Low) 32°F or over 99°F we will not ship as it is not safe for the animals. We will ship on the next available shipping day that temperatures allow.

Note: We do not ship outside of the United States or to the following: Hawaii, Puerto Rico, P.O. Boxes, APOs, or FPOs.

Live Animal Shipping

Note: FedEx does not require a signature to leave the package. xyzReptiles is not responsible for any package once it has been tendered to FedEx. If you are not going to be available to receive the package we recommend adding a specific date to the order notes to receive it or choose the FedEx hold for pickup option.

Live animals purchased by 5:00 pm Eastern Monday – Wednesday will be shipped the same day excluding holidays.

All live animals ship Mon-Wed for a flat rate of $49.99 via FedEx overnight service with early morning arrival.

We offer a hold for pickup option that can be selected during checkout. Simply check the box next to “Hold Animals For Pickup at Fedex Location!” You will then be able to add your zip code and search for the closest location that accepts this package type. Once you choose the location you want the Order Notes will populate “Hold Animals for Pickup at FedEx Location” Along with the closest pickup location based on the location you chose. Live animal orders ship business days Monday through Wednesday with the exception of holidays and weather related events. Note: Weather conditions are taken into consideration both for the hub as well as the final destination to determine if animals will be shipped.

LIVE ARRIVAL GUARANTEE

We offer a 100% live arrival guarantee on all of our animals. We also guarantee the sex of the animal to match what was stated at the time the animal was purchased. There are however circumstances that will void the live arrival guarantee.

1. The buyer or a member of the household must be present to sign for the package on the first delivery attempt (Fedex provides time of delivery stamp).
2. A delay in shipping due to carrier mishandling.
3. Temperatures at the hub or destination being under 32°F or over 99°F.
4. Animals held for pickup at a Fedex location must be picked up the same day as arrival.
5. A delay in shipping resulting in rerouting due to an inaccurate delivery address being entered during checkout.

Should your animal arrive dead we will need you the buyer to provide a picture of the deceased animal and to contact us upon receipt of the animal.

Live arrival guarantee only applies to the shipping period and is void once you take possession of the animal.

Live arrival guarantee will only apply to the cost of the animal and not the cost of shipping. Shipping costs for replacement animals are the responsibility of the buyer.

Once inspected and accepted the well being of the animal is the sole responsibility of the buyer. xyzReptiles will not be responsible for any veterinary costs incurred by the buyer for the maintenance and upkeep of the animal.