Reagent Geckos
Joined on Apr 07, 2020
26 Followers
Joined on Apr 07, 2020
26 Followers
Ratings
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Zach Miller
Rockville, MD, USA
Credit Card, Debit Card, PayPal Goods & Services, PayPal Friends & Family, Other
Regional Shipping
Local Pickup
Badges
Regular
Rated 10 times as a seller in a transaction
Known
Gained 25 followers on their store profile
Annual Member 2024
Supported MorphMarket with paid membership for 2024
About
Reagent [ree-ey-juhnt], noun: a chemical substance that causes change in others.
Gecko ownership is truly a transformative life experience. This can be a great new hobby for anyone with patience and the curiosity to learn more. Even for the advanced breeder, this hobby offers endless opportunities for personal growth and understanding of such exquisite and rare animals. It is our privilege at Reagent Geckos to help you find either your very first pet gecko or to even supply your breeding facility with the newest addition. No matter your experience level, we want to help you find the very best pet for you and your family.
About the breeder: Reagent Geckos is owned and operated by Dr. Zachary M. His collection is more diverse than it is large, with the majority of the exotic geckos species in our breeding collection originating from New Caledonia, including Mniariogekko chahoua, Rhacodactylus leachianus, Rhacodactylus auriculatus, Correlophus ciliatus, Eurydactylodes vieillardi, and Eurydactylodes agricolae. The hobby has truly been transformative for him and he enjoys meeting and discussing aspects of care, from husbandry to more experimental strategies for captive care. Zach merges his passion for chemistry and science with captive breeding of exotics, promoting wildlife conservation while maintaining ethics in breeding.
Please feel free to contact us directly regarding current availability and any other questions.
Follow us on Social media: Instagram - @ReagentGeckos and TikTok - @Reagent_Geckos.
Thank you for your interest, please read the Terms of Service (TOS) below.
Proud Bronze member of US ARK. Consider joining to help protect our hobby!
Store Policy
1. You Must Be a Legal Adult for Services (18+ years old only):
If you are under 18, please do not contact Reagent Geckos regarding animals, instead have your legal guardian contact us only after they have read the Terms of Service in its entirety.
2. Gecko Pick-ups at FedEx Hubs Only:
Please note, due to COVID-19 all shipments will be held at your local FedEx Hub as determined in our communication. This is to prevent delays in deliveries due to increased volume of shipments and will keep your animal from getting lost in transit, and possibly perish while lost. In rare circumstances, I will ship directly to a commercial property (zoos, businesses, schools); however, this needs to be arranged prior to shipping and voids the live animal guarantee unless otherwise agreed to in writing prior to sale.
3. PayPal Family and Friends or Square Invoices:
Payments will only be accepted (Square Invoice or PayPal Family and Friends) prior to any shipment arrangement. As of this time, no payment plans will be accepted until further notice. Once a payment is received and processed, the gecko is considered reserved to the person who paid for the gecko and no other offers will be considered for the same animal. All photos of animals by Reagent Geckos are property of the company and unauthorized use or reproduction of the photos, including for subsequent sales, is strictly prohibited without my express permission. You are not permitted to sell any of our geckos until they are in your physical possession.
4. Submitting Payment is Agreement to Terms of Service:
Submitting a payment indicates that you are over the age of 18 and or you are the parental guardian submit payment on behalf of a child, as would be noted in our previous communications (See above). This adult, the buyer, is responsible for all aspects of the transaction, including picking up the animal and compliance with the Reagent Geckos TOS. Please note, using someone's identity without their permission to purchase a gecko is a Federal crime and in the event we observe this, it will be reported to the proper authorities, including any individual communications.
5. Refunds on Live Animals:
Refunds will only be offered in rare circumstances; live animals are guaranteed within 2 hours of available pick-up times by FedEx (please track packages closely, the time starts when we receive the "Ready for pick-up" alert by email and or text message). After 2 hours, this live animal agreement is null and void. You must reply by email or phone call to Reagent Geckos that the gecko is okay once you pick up the gecko for this guarantee to be valid (within 2 hours).
6. Unexpected Injury or Illness in Shipping:
If an animal arrives in a condition that you find unsatisfactory, please message us with clear documentation in the form of the clear photos and or videos where you thoroughly detail the issue you have with the animal. You must initiate communications with me via email or PM within 2 hours of picking up the animal (time noted by your signature with FedEx) to be considered valid. In the event there is an illness or injury, we may request that you go to a nearby veterinarian who specializes in exotic animal care, paid for by the buyer, for medical evaluation (within 48 hours of receiving the gecko). Evidence of veterinary specialty and proof of examination must be approved by Reagent Geckos prior to examination to uphold the Terms of Service (TOS). Results of the examination must be shared with Reagent Geckos for refund consideration.
If shipping or returning an animal back to us for refund, per above guidelines, you must also follow all instructions by me, including what kind of box (insulated with structural integrity), Uniheat heating packs or Phase 22 Cryopacks (etc.), in order to ensure a safe return of the animal – including adhering to my shipping schedule or choice. Non-compliance in any manner or form, including using the wrong types of heating elements for shipping, will void this agreement and you will not be considered for in-store credit or a refund.
7. Cancelation of Orders:
If you decide to cancel your order after you have submitted payment, I reserve the right to collect a 20% administrative fee. For this reason, please only pay for an animal when you are sure you want it.
8. Live Animal Arrival Policy:
1.) Animals will only be shipped to the customer when temperatures make it safe for the animal to be transported (40 to 80 degrees Fahrenheit). See Reptiles2You.com for details. 2.) Once an animal is formally purchased, arrangements will be made to have the animal picked up at a local FedEx Hub, where you have 2 hours to pick it up starting from the time the gecko is available by FedEx for pickup or is delivered, or else the live animal guarantee policy is null and void. 4.) If you decide you want your animal shipped to your company or facility (rare circumstance), the live animal guarantee is void in all cases due to delays related to deliveries (See above). 5.) Any case where an animal is DOA (dead on arrival), photo evidence must be sent to us within 2 hours of receipt to receive in-store credit only, including shipping costs (previous conditions must be met).
9. Animal Sex and Appearance:
The sex of geckos can be difficult to determine at a young age due to the size of pores and challenges in accurately seeing them. For this reason, only animals listed as male or female are guaranteed to be these sexes for the animal’s lifetime. In cases where I say the animal has NPV (no pores visible) or “Poss (or possible) male/female,” then the animal is not guaranteed to be either sex. Due to the nature of ontogenetic color changes, I can only help predict how an animal will appear as an adult. Therefore, how a gecko will appear as an adult is never guaranteed, but is instead predicted based on a variety of factors. Reagent Geckos will try to give you an idea how they might look, however, no refunds will be considered for animals that did not meet some expectation or standard (i.e., the animal is not red enough, or doesn’t have the expected number of spots). Photo representations of these animals provide a glimpse as to how the animal may appear later in life.
10. Animals Not Guaranteed After Receipt:
Animals are not guaranteed after their safe arrival as there is no way for me to prove that correct husbandry conditions were satisfied. If you have questions about how we personally keep my animals, please don't hesitate to request more information. However, please do your research about these reptiles, they are living things and require the utmost care for their successful, captive lives. Feel free to ask me for care resources, including websites and documents.
11. Right to Refuse Service:
I reserve the right to cancel an order for any reason I deem appropriate without explanation, especially in situations where I strongly feel the seller's home might not be the right match. These are live animals and deserve to be treated as such. In the rare event an animal dies soon after receiving an animal (less than 7 days), granting a refund for store credit will only be considered on a case-by-case basis, and I may require photos of the animal's enclosure and other documentation of care strategy, carefully considering the time the animal has been in the home and whether instructions for care were adequately followed.
12. Buyer Shipping Responsibility and Dropped Gecko Tails Policy:
Shipping costs and materials will be paid by the customer, unless otherwise indicated or included in the advertisement, and will be determined at the time of sale based on the start and end location for the parcel to be shipped using Reptiles2You. Only overnight priority shipping or local pick-ups in the Pittsburgh metro area will be considered, as these are live animals that can easily perish under the wrong conditions or handling.
Rarely animals will drop tails in transit to the customer. This is something that can be disappointing and is unexpected, but it does not affect the health or personality of the animal. No refunds or discounts will be offered in the event a tail is dropped. We will not ship when temperatures are too warm or too cold or if there are known delays in the FedEx network (Please see Reptiles2You for more information). Note that in the rare event of a FedEx delay, we will assist in providing updates to you as soon as we get them from FedEx and Reptiles2You; however, we cannot control the parcel after it leaves me, so please have patience.
13. Be Respectful:
Please be respectful in all communications with me, including in any tense moments - I want you to receive your gecko as much as you do, trust me! Disrespectful, rude, abusive, or otherwise unprofessional behavior will void this contract. This includes defaming the business, name-calling, and otherwise being difficult (repeated phone calls, etc.). I am here to help, please treat me as you would a teammate.
14. Injuries and Illnesses from Shipping:
Any injuries sustained during shipping are not my financial responsibility. This includes, but is not limited to, small scrapes, cuts, dehydration, drowning, choking, or unexpected death. Please consider including FedEx shipping insurance ($2.50/$100) for ease of mind: [https://shipyourreptiles.com/en/get-help/get-help-insurance]. Additionally, I am not responsible for any carrier delays or any other delivery issues including, but not limited, to dead on arrivals due to delays.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
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