Terms of service
•U.S. sales only.
•Shipping is FedEx 2Day® on live animals on Monday to Wednesday. Overnight only on Thursdays and will cost more than my normal rates.
•***For local pickups***, payment confirmation needs to be done before meeting for pickup. We meet at a Starbucks here ----> https://www.starbucks.com/store-locator/store/12339/custer-renner-710-renner-rd-suite-220-richardson-tx-750801057-us

•Temperature must be below 95°F or above 40°F. If not or if temperatures fall outside those parameters shipping could be delayed until temperatures fall within those set parameters. The spider's health and safety are most important to me and I will not ship with LAG under those circumstances. You may also look into picking up your spider at the nearest FedEx location that holds live animals for pickup here: https://www.redlineshipping.com/fedex-facilities

•Live arrival guaranteed. You must check on spiders within 1 hour of delivery of spiders to make sure everything is ok. There is no LAG if your spiders were unopened and sitting for hours before you checked and opened the package.
• Orders generally ship from Monday to Wednesday or the next day to get the animal prepped and ready for shipping.

•Even when paying for delivery, fedex still experience delays sometimes.

•Accommodations should be made for delivery day in the event the box takes an extra night for delivery.

•If you can not be home for the expected delivery day and the day after, we recommend holding the box at a local FedEx hub for pickup at your convenience. Be aware that not all FedEx locations will hold live animals for pick up.

•Weather or temperature shipping delays may accrue in places experiencing harsh weather.

•Issues with shipment must be reported to us by 8 PM the night of delivery.

•Photos of DOA's must be provided of the deceased animal. Additional photos or videos may be requested.

•Listed sizes of animals are approximate. Refunds will not be issued for size discrepancies.Pictures in ad are of the spider being sold and not stock photos. All sales are final. Colors of spiders may vary after molts. Seller is not responsible for changes in color after molts.

•We reserve the right to refuse to service to anyone.

•All of our shipping is guaranteed for live arrival, even when there are carrier delays. In the event of a DOA, just let me know and we will work out a refund or replacement. When there are delays, I don't recommend calling FedEx. There is usually little that can be done by calling them, and it sometimes can cause further delays. In my experience it is best to wait it out, and let the package run its course.