All policies in place are subject to change as we deem necessary.
All animals are described to the best of our abilities on sales post, including any defect (such as a nip, or missing toenail etc.) and genetics. Pictures are taken to represent the structure of the animal. Color of the animal can vary by what device the picture is being viewed on, lighting, and camera being used to take the pictures. We strive to represent our animals as true to life as we can.
LIVE ARRIVAL GUARANTEE:
The live arrival guarantee only applies if you are present to receive the animal at time of delivery. If you are not able to do this, we can ship to a UPS or Fedex customer center convenient to you for pick up. Temperatures should not exceed 90 degrees or fall below 30 at the connecting hub or the arrival destination.
We absolutely will not ship in inclement weather.
Should there be a delivery mishap, you must provide a photo of damaged box and or dead animal / animals inside the original shipping container. The animals must not be removed from the original containers. Photos must be sent within 30 minutes of delivery time stamp. If you are not there to receive the package, this voids our live arrival guarantee.
Is only responsible for replacing/refunding the original purchase price of the animal.
Replacement animals will be sent out at no additional cost(included shipping).
We provide a 14-day health guarantee on our animals as long as proper husbandry is being followed. Since this is a live animal and once they leave our hands we cannot control how they are cared for, we require the new owner to communicate with us if the animal is not settling in well. If you do not communicate with us that you are having an issue and you contact us after the 14 days, we cannot be responsible for the animal’s health. If your animal is acting off, please do not hesitate to contact us through this page for assistance before you take any action.
We can exports. Once animals leave our facility for export, we are not in control of circumstances. Any incident will be reviewed and addressed on a case by case basis.
All animals purchased in a wholesale lot are sold without genetic background information.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.