Terms of Service
Payments are accepted through PayPal. A non-refundable deposit of 25% (per gecko) is required to place a gecko on hold. The hold deposit is for that particular gecko only. If you are involved in a payment plan and change your mind on your purchase, any payments minus the deposit can be transferred to the newly chosen gecko, however, an additional 25% non-refundable deposit for the new gecko will be required. If you change your mind all together, a credit (minus the non-refundable deposits) will be issued toward a future purchase and will be good for 1 full year after date of issue. NO CASH REFUNDS WILL BE GIVEN. No gecko is considered on hold until a deposit is sent. You must message me for approval before sending a deposit or you will be subject to the fees that I am charged to give you a refund. All sales are done through private message or email only. I like to have a written record of all transactions, therefore I do not conduct any sales over the phone.
Payment plans are available for all purchases over $100. All purchases MUST be paid off within 30 days of the initial deposit, unless other arrangements have been made. If you need more time it can usually be arranged. If an extended payment plan can not be arranged your deposit will be forfeited, your payments will be changed to a credit, and the gecko will be listed for sale. *Payment plans may be subject to seasonal shipping windows. I offer an extended 60day payment plan when weather is not adequate for shipping.
Shipping is only available to the continental 48 States, and is done through FedEx Priority Overnight Monday-Wednesday with arrival Tuesday-Thursday. Shipping prices range from $30 to over $60, so please contact me with you zip code for a quote. Depending on your location Priority Overnight Packages typically arrive by 10:30am in most areas, however, some areas can be as late as 4:30pm. If you are unable to set aside an entire day, holding for pick up at your local FedEx hub is also an option. I will not be held responsible for issues or delays with the carrier. I will only ship when temperatures are safe (between 40-85deg F) in all destinations. I take consideration of the overnight lows as well as the daytime highs. I will include a heat pack or cool pack if I feel one is needed.
I guarantee live arrival. In the unlikely event that your gecko arrives dead on arrival (DOA), I will reimburse you the cost of the gecko(s) in the form of a credit (no cash refunds will be given). Shipping charges of the replacement gecko will be your responsibility. I do not reimburse shipping costs. If you package is late however, we may be able to get you a refund through the shipping company (less any fees). A proper address must be given and someone must be available to sign for and receive the package upon the FIRST delivery attempt. ***If you live at an apartment, I will only deliver to your local FedEx hub.*** If no one is there to receive the package, or the driver is unable to obtain a signature, my guarantee will be null and void. Please contact me within 1 hour of delivery no matter what! It is always a possibility that a gecko can drop their tail during shipping. Tail loss is NOT covered. In the unfortunate event of a DOA, I MUST be contacted within 30min of delivery. Be prepared to send me photographic evidence and in some cases I may even ask for the dead gecko(s) to be sent back. Do not dispose of them until you have my approval. Once the animal is in the hands of the buyer, it's health and well-being is beyond my control. I am always available for any questions and care information. I will not guarantee the health (sickness or accident) of the animal once the responsibilities belong to the new owner. Shipment of the replacement gecko will be your responsibility. *issues resulting from improper husbandry or accidents are not covered. I like to consider myself a very fair person, and all issues will be dealt with on a case by case basis. I do not guarantee color. I feel the pictures that I provide are very accurate and I am always more than willing to take more for you. I do not guarantee the sex of a gecko unless it is actually stated Male or Female. The terms unsexed, possible female, probable female, no pores seen, pores seen, etc. are just observations at the time the gecko is posted for sale, they are not a guarantee of sex. If you are purchasing a gecko being sold as unsexed, please refrain from asking to have it checked for pores while it is on hold. **This Guarantee in it's entirety is null and void if the gecko is not directly purchased and shipped by Nightingale Geckos** I reserve the right to refuse sale. **If you send payment, I will assume you have read and agree to these terms.**
All of our geckos are being fed all flavors of Pangea Complete and Repashy on rotation and occasional crickets or dubia roaches
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.