* All our animals are packaged for safe, live delivery with a heat pack or cool pack as necessary via Fed-Ex next day delivery. All animals are guaranteed live arrival with the exception if no one is home to receive the package on the FIRST delivery attempt. Any problems with the box or animal must be reported to Fed-Ex at time of receipt and then immediately to us. If Fed-Ex leaves the package without a signature due to a signature release being on file for your delivery address, we are not liable if the animal is deceased or otherwise ill due to the package being left in the elements. In the event of a DOA, the animal must be preserved and we reserve the right to request video proof or to have the animal shipped back before issuing a refund.

* Shipping is done on Tuesdays and Wednesdays. Limiting shipping to these days increases the likelihood that your shipment will arrive on time. We only ship when temperatures are above 38 and below 100 degrees. If the temperature is between 92 and 100 degrees, we will only ship to a "FedEx Ship Center" facility (NOT a FedEx Office, Pak Mail, Mail Boxes Etc. or other satellite/franchise location). Your shipment will arrive early in the morning and be kept indoors in a climate-controlled environment until the customer picks it up. We will check the weather in our area and the customers area to determine the best time to ship your package.

* Deposits will only be taken on animals that are available. Deposits are required to hold an animal and will be 25% of the animals price. All deposits are non-refundable and non-transferable. If you are interested in any of the expected offspring from a project, we will make a waiting list that will be first come, first serve. We will update any persons on the waiting list of developments in the project.
* We do accept payment plans and will work as follows:

Animals under $250, we will NOT accept a payment plan.

Animals between $250 and $500, 30 days, with balance due within 30 days of initial deposit.

Animals between $500 and $1000, 60 days, with balance due within 60 days of initial deposit.

Animals priced over $1000, 90 days, with balance due within 90 days of initial deposit.

* Once again, deposits are Non-Refundable and Non-Transferable. If you default on a payment plan, your animal will be put back on the market, until its paid off. If it should sell before you pay off the animal, you can transfer any payments, LESS YOUR 25% DEPOSIT, to another available animal(s) of equal or lesser value.

*Absolutely NO REFUNDS unless we cannot provide you with the animal you have chosen.

*Health is guaranteed for 48 hours.

*Sex of the animal is guaranteed for a period of seven days. This means it is the purchaser's responsibility to have the animal checked by either themselves or a trusted party to verify accuracy within seven days of receipt.

*All animals guaranteed feeding unless listed and sold as a non-feeding animal. Any animal sold as non-feeding still carries the live arrival guarantee as well as the health guarantee.

*Any non feeding issue needs to be addressed within 30 days to make exchange arrangements.

*All prices are subject to change without notice.


***ATTENTION: Genetics Guarantee*** With multi-gene combos it can sometimes be difficult to determine exactly what genes are present visually. We label animals to the best of our ability according to the pairing presented but we cannot fully guarantee co-dom/incomplete dominant genes with 100% accuracy.

****Recessive/het genes are fully guaranteed****