Notice of the following terms are the responsibility of the buyer. Texas Scale Exotics is not responsible for failure to read or understand our store policy. All sales are final.
We have a 100% health guarantee on all animals at the time of sale. If you should have an issue with an animal within 24 hours of delivery, contact Texas Scale immediately by email.
All animals are guaranteed to be properly sexed.
Hets are guaranteed, other genetics are identified to the best of our ability.
All animals will have a minimum of 5 consecutive meals before shipping. We do not guarantee an animal will feed under your care.
Live arrival is guaranteed on hub to hub shipments. Shipping will be through FedEx priority overnight on Tuesday, & Wednesday. It is the buyer’s responsibility to provide the correct address and any special instructions prior to shipping. Shipments to a FedEx staffed hub must be picked up within 2 hours of delivery or the live guarantee is terminated. Insurance at the buyer’s expense is recommended. We are not responsible for a carrier related delay.
In the unlikely event an animal is DOA, the buyer must notify us by email within ONE hour of the delivery receipt with a clear photo of the deceased animal. Any deviation from these requirements terminates live guarantee.
Payment plans are offered on animals valued above $500 with a 30% non-refundable deposit. Terms of the plan is a 30% down payment with a 30 day period to pay the remaining balance. Animals will be held until the plan is paid in full.
We no longer accept PayPal. Payments can be made thru Venmo or Cashapp, also credit card or debit card via Square.
Please contact us with any questions or issues. Texas Scale is happy to work with our customers to ensure your experience with us is second to none.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.