We accept pay pal and all major credit cards! We ship next day air thru UPS. We use insulated reptile shipping boxes and we provide live arrival on all reptiles that we ship! You must receive your shipment of reptiles on the first attempt or else warranty is void! Our shipping policy is pretty straight forward! If we ship your reptile we will provide you a full refund including shipping if the reptile arrives with any issues! There are no cold temps or hot temps!! If we decide to ship your reptile then we are responsible for getting the reptile to you safely! If for any reason you are not satisfied or do not want the reptile we sent for any reason please contact us within 2 hours of receiving your package and we will send you a shipping label to send the reptile back no questions asked! As soon as we get our reptile back we will issue your refund! In the unfortunate case that a reptile arrives dead on arrival please send us pictures of the reptile as soon as possible! If it is a single reptile we will even refund shipping! If you ordered more than one reptile and one arrived alive we will not refund shipping! We do not guarantee sex on babies but will do our best to get the sex right! We strive for complete customer satisfaction! We always want what's best for the reptiles and our customers! My phone is always on and you can reach me anytime day or night at 239-233-7585 if you have any questions! I believe we all know right from wrong! There are a lot of scammers in this business/ hobby that make it harder for those of us who love this business/ hobby and honestly try to do right by our reptiles and our customers! Please feel free to text me anything I may do better to service our customers! We are a business that is in this for the long haul! This is our career and always are looking for ways to improve!! My name is Keven and my girlfriend / partners name is Kim! We want to thank you In advance for allowing us to earn your business!! In store price may vary from online prices!