Store Approval Process

Being a seller on MorphMarket carries a higher level of responsibility. To help ensure MorphMarket remains a safer place for all customers to transact, we ask new sellers to confirm the identity of the owner on the account.

To help us verify, please photograph you holding your government-issued driver's license by your face and securely email it to us. This email is being sent to the business MorphMarket LLC, and the photo will be deleted after your identity is verified.

Photo requirements:

  • NOT a photo of your ID, but a photo of you holding your ID (like the example below). This is to prove the ID has not been stolen.
  • Photo resolution and focus must be sufficient for us to read your name on the ID. Feel free to edit the photo to hide your street address or cover it with a piece of tape. We only need to see your full legal name, and, your date of birth if you are under 21 to verify that you are over 18.
  • ID must be a government-issued driver's license or passport.

Why do we ask this?

Our verification process helps protect YOUR identity. Let's say you are Jane H.G. Smith. If someone tries to setup an account with the name Jane H.G. Smith, we want to make sure it is really YOU and not an imposter stealing your identity. Without this proof, we cannot prevent this from happening.

Exceptions

Situations where we do not require the ID photo:

  1. If you registered with a non-free email address from the ".com" domain of your reptile company's well established website (e.g., info@ontheballpythons.com).
  2. If you were personally invited by a moderator to join. Please let us know who invited you and on what date so we can verify.

What to do next

  1. Please send an email to accounts@morphmarket.com with the photo of you and your id OR state your exception.
  2. We email you when we've approved your account. This will usually be within 24 hours but please allow up to 3 days. If you do not hear back from us in 3 days/72 hours (but NOT before then), please email us again! Occasionally an email will go to the spam folder and be overlooked.
  3. You can start creating ads right now before receiving our response. Once your account is approved they'll be visible to all users immediately.

Please contact us if you have any questions or concerns.

I've sent the email. Let's create some ads now.