Store: Crystal Palace Reptiles

  • Overall Ratings Score: 5.0 (156)
  • Percent Positive: 99% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 1 22 154
Neutral (3 Star) 0 1 1
Negative (1 Star) 0 0 1

Detailed Ratings

Average Count
Item as described 156
Seller communication 156
Shipping time 156
Shipping packaging 156
Below is feedback left by buyers about this user.
Amazing vendor who genuinely is concerned with animal welfare and husbandry. Snake is amazing, couldn't ask for more. Thank you! - May. 20, 2022
Rating by c***n for Clown Ball Python
Rating by c***n for Clown Ball Python
Great to see they don't just instantly sell you an animal. Proof is needed you have the right set up to care for the animal. Plenty of emails back and fourth and the courier did the rest. - May. 30, 2022
Just to add. The snake I bought was sold as female. However upon looking on the net it's easy to sex sand boas by their tails. My female is in fact MALE. It's something I'd have expected a seller to get right. - Jun. 08, 2022
Rating by s***g for Kenyan Sand Boa (Gongylophis Colubrinus)
Absolutely delighted at my new addition, Sharp Strain Albino Boa. She is settling in very well. Definitely will be back to CPR in the future - May. 15, 2022
Rating by i***2 for Albino Common (Sharp Strain) Boa Constrictor
Great service and very happy with my new snake - Apr. 19, 2022
Rating by e***s for Lavender Albino 100% Het Pied Ball Python
i recieved an absolutely breathtaking animal- my first time using morph market as well as my first time buying a reptile online! CPR provided all the reassurance and information i needed, incredible communication and value for money. amazing!! - Feb. 09, 2022
Rating by c***t for Amazon (Halloween Phase) Amazon Tree Boa
All snakes in excellent condition. All animals listed & many more are available to view. Wouldn’t hesitate to recommend or purchase further animals from this seller. - Jan. 17, 2022
Rating by c***n for Banana Pastel Enchi Clown Ball Python
All good. - Jan. 21, 2022
Rating by h***o for Hypo GHI (Orange Ghost) Ball Python
I am so happy for my snake the greatest christmas gift! Big thanks to the guy who explained thoroughly on how to set up the enclosure. They have a brilliant customer service! The snake is healthy! 100% recommended. Looking forward to visit you again. - Jan. 03, 2022
Rating by i***a for Bamboo Ball Python
Rating by i***a for Bamboo Ball Python
Perfect sale as always. Beautiful animal. Thank you - Dec. 20, 2021
Rating by b***y for Pinstripe 100% Het Clown Ball Python
Excellent customer service as always & healthy & amazing reptiles, I would 100% recommend to anyone 😁👌 - Dec. 10, 2021
Rating by m***s for Hypo Pastel Bamboo (Orange Ghost) Ball Python
Another excellent purchase through CP reptiles. Healthy, quality animals everytime - Dec. 14, 2021
Rating by c***l for Hypo BlackPastel (Orange Ghost) Ball Python
Always a pleasure to deal with Darren & Dean. The animals are exceptional, highly recommended. - Dec. 07, 2021
crystalpalacereptiles replied: Thanks mate - enjoy. - Dec. 07, 2021
Rating by h***d for “High Yellow” Biak Green Tree Python
Always brilliant customer service from these guys never had a issue they Always communicate really well with their customers & Always have healthy & top quality reptiles in stock & look after them with passion. I would recommend CPR to everyone👌 - Nov. 03, 2021
Rating by m***s for Pastel 100% Het Ultramel Ball Python
Really happy with my purchase, as usual.. Animal Is excellent quality, very healthy and has settles in nicely already! - Dec. 14, 2021
Rating by c***l for Hypo Pinstripe Butter Enchi (Orange Ghost) Ball Python
As usual, a pleasure to do business with. - Nov. 04, 2021
crystalpalacereptiles replied: Thanks man - as always straight forward no messing round - Nov. 04, 2021
Rating by h***d for Ultramel 100% Het Palmetto 66% Poss Het Charcoal /Diffused / Anery /Hypo Corn Snake
Great experience from start to finish, communication was good and the animal arrived quickly exactly as described. Thank you for a positive experience. - Oct. 14, 2021
Rating by d***r for “Red Neonate” Biak Green Tree Python
super happy with the service the snake and super in very good health thank you - Sep. 12, 2021
Rating by t***x for Argentine Red Tegu (Salvator Rufescens) Argentine Tegus
Very quick, animal arrived in great condition - Sep. 24, 2021
Rating by c***n for Pastel Bamboo 100% Het GeneticStripe (Paradox) Ball Python
Very quick to respond to messages, great customer service. Very happy with the animal purchased, would definitely buy from these guys again. - Aug. 28, 2021
Rating by j***f for Pastel 66% Poss Het Clown VPI Axanthic Ball Python
The first of undoubtedly many purchases with Crystal Palace Reptiles. I purchased a False Water Cobra which has been a dream snake of mine for a while, they were quick to communicate and answer the couple of questions I had. - Sep. 14, 2021
Rating by o***n for False Water Cobra (Hydrodynastes Gigas) More Colubrid
Arrived in very poor condition, weighing just 70g, dehydrated, covered in dry shed that looked to been there a while. Was offered refund, but after efforts getting him sorted, decided to keep him. Animal should not of been sent in that condition! - Nov. 04, 2021
Rating by g***s for LemonBlast DesertGhost Ball Python
Great animal and customer service 👍🏻 - Aug. 23, 2021
Rating by m***s for BlackPastel DesertGhost Ball Python
Perfect start to finish, made the purchase, courier In touch within 24hrs with a estimated date which changed and I was notified of this with ample time to sort out plans. Spot on service. - Aug. 08, 2021
Rating by m***y for Guyana Redtail Boa X Common Boa Boa Constrictor
Responded within five minutes. Gave me all the information I needed. Very kind and helpful staff. - Aug. 05, 2021
Rating by j***n for Lesser Ball Python
Rating by j***n for Lesser Ball Python
Communication response was rapid and both animals have been delivered earlier than expected 👍🏻 and look great. Very happy with both animals and look forward to purchasing from CPR again in the future. - Aug. 04, 2021
Rating by j***2 for RedStripe 66% Poss Het Clown Ball Python
Snake was even more stunning in person , Darren was to the point and very helpful , would 100% recommend 😁 - Aug. 19, 2021
Rating by m***s for SunGlow Jungle 100% Het Anery (Type1) Boa Constrictor
Good breeder and communication was good, happy with my new BP thank you! - Aug. 04, 2021
Rating by b***p for Bamboo Ball Python
Rating by b***p for Bamboo Ball Python
Lovely little snake, as described, arrived in great condition. Good comms, including vetting. Delivery was solid and friendly; couriers take a while but frankly when you're buying a live animal you shouldn't expect Amazon Prime. - Jul. 22, 2021
Rating by x***t for 100% Het Albino (Sharp) Boa Constrictor
I have just received my new snake and he appears in perfect health. Crystal Palace Reptiles always replied to any questions I had regarding the snake, and it took 10 days to receive him from payment. A quick and very happy experience - Jun. 28, 2021
Rating by s***2 for Pastel Enchi Poss YellowBelly Ball Python
Excellent service. Animal has arrived healthy and in perfect condition, is a different sex to advertised but is a big bonus. Kept informed through out the whole buying process. Very very happy indeed! - Jul. 11, 2021
Rating by a***l for TSK Axanthic Lesser Leopard Ball Python
Extremely easy process. Very nice guy. Would buy from him again. - Jun. 15, 2021
Rating by l***z for CoralGlow Pied Ball Python
What you see is what you get , perfect customer service - Jun. 10, 2021
Rating by b***0 for Blazing Blizzard (Tremper) Leopard Gecko
Decent people, fast communication and friendly service, geckos arrived in A1 condition - Jun. 10, 2021
Rating by b***0 for Super Mack Snow Leopard Gecko
It all went very well - May. 20, 2021
Rating by m***s for Flame 100% DesertGhost Ball Python
They were easy to talk too, had no hassle purchasing the animal and it arrived very well packaged and to top it off has a great temperament. There was an issue with communication with the courier but not really a complaint - Jun. 10, 2021
Rating by a***5 for Ivory - Paradox Ball Python
I purchased a super bamboo ball python which arrived in perfect condition, very well adjusted and professionally packaged. I would highly recommend. - Jul. 11, 2021
Rating by r***9 for Super Bamboo Ball Python
cant rate them any better very good with customer service explained every thing very helpful will buy from them again most defiantly a big A+ from me - May. 20, 2021
Rating by r***s for FireFly Ball Python
Rating by r***s for FireFly Ball Python
overall present experience - May. 16, 2021
Rating by h***5 for Cinnamon Bongo Ball Python
CPR was happy to answers any and all questions I had before purchasing the animal in question. Cooperative throughout and a delight to purchase from. - May. 22, 2021
Rating by n***e for Patternless Merauke Blue Tongue Skink (Tiliqua Gigas Evanescens) Merauke Blue-Tongued Skink
No issues, Dean made everything easy and simple as possible, great seller and top quality snakes - May. 19, 2021
Rating by p***s for Spider DesertGhost Ball Python
I received 2 of these little guys and they are already eating and shedding amazingly well. Friendly staff and quick and easy delivery, definitely making a purchase here again - May. 09, 2021
Rating by s***y for Melanistic Persian (Zamenis Persicus) Other Rat Snake
Perfect Would highly recommend - Apr. 27, 2021
Rating by g***s for Scaleless Head Butter Pastel Het Hypo (Orange Ghost) Ball Python
Good service, very knowledgeable - Apr. 11, 2021
Rating by r***3 for Pastel Yellowbelly Ball Python
Excellent. - Apr. 05, 2021
Rating by c***m for Wildtype African Fat-Tailed Gecko
A1 experience as usual from CPR. Wonderful example of gene. Healthy and active, cant ask for more. Thanks guys! - Apr. 01, 2021
Rating by a***n for Enchi 100% Het Pied 50% Poss Het Hypo (Orange Ghost) Ball Python
Perfect and seamless transaction, the livestock quality is exceptional, I would recommend CPR and will definitely purchase from them in future. - Mar. 25, 2021
Rating by h***d for Hypo Vanishing Pattern Honduran MilkSnake 100% Het Tri Stripe (Lampropeltis Triangulum Hondurensis) Honduran Milk Snake
Good communication and quality animal. Arrived via a courier and snake was warm on arrival. Would buy from crystal palace again and would recommend to others. Thanks guys - May. 24, 2021
Rating by p***8 for Cinnamon Bongo Ball Python
Very quick and easy to purchase, no messing around. Animal came in great condition and looked even better than the photos. Will 100% purchase from CPR again. - Mar. 28, 2021
Rating by s***y for Enchi Ivory Ball Python
Great service, super quick replies and great at answering any questions. Snake fed within first week, couldn’t be happier. Also used the courier service which was great, would defiantly buy from CPR again and recommend to anyone👍 - Apr. 02, 2021
Rating by p***d for Pied 66% Poss Het Hypo (OrangeGhost) Ball Python
Great animals, friendly and quality service will be back for sure - Mar. 07, 2021
Rating by g***r for Tremper Sunglow Leopard Gecko