- By purchasing from KCCG Exotic Cresties, you are acknowledging that you have read, understand and agreed to the following terms:
* You must be 18+ years old to purchase an animal.
* All sales must be messaged via email or contact us through social media. All sales are first come, first serve.
* DO NOT buy a gecko just to resell it KCCG Exotic Cresties will have all rights to get their animal(s) back. We will have all rights to decline any sale.
* Any questions, concerns etc.
message us via—
Email- [email protected]
Terms & Conditions:
Payments— We will only be accepting payments though Zelle. You can choose cash only if you're doing a local pickup.
Holds— We will hold any animal over $200 for a 25% nonrefundable deposit of the gecko’s sale price, this will be for a 30 day hold. Any animal under $200 must be paid in full and are NOT eligible to be held, Unless any arrangements are made by the owner. Deposits are NOT refundable and DO NOT go towards store credit. Once you put the deposit on a gecko, you may NOT switch to a different one, please make sure your choice is final.
Currently NOT Shipping— Shipping will only be available within the United States. Please remember shipping charges are always in addition to sale price and paid by the buyer and will be overnight shipping. All shipping conditions will be discussed so animals are safe from point A to B. We will NOT ship if temperatures and weather conditions are unsafe. Temperatures must be around 50 and 80 degrees at all destinations the animal(s) are traveling. We will only ship Monday through Wednesday so arrival is Tuesday through Thursday. If you ship to your house you must be at home for arrival to sign. If any shipments are picked up late when shipped to your nearest hub, we are not responsible for late pick ups. Be aware we will have rights to delay shipping if conditions change, there will be no extra cost for us holding your animal until shipping is safe.
Payment Plan— Any payment plans are to be paid in full within 30 days after deposit and before shipping your gecko(s) out. We will discuss if you want to pay weekly or by weekly payments. If you fail to accept the payment plan, or fail to contact us within 2 weeks all animals will be relisted. If you do not pay the payment plan off within the 30 days, we will relist the animal and it will be back up for sale. If there were any payments made after the deposit and the payment plan wasn’t completed, you will have 48 hours to clear your payment or the gecko(s) will be relisted and your payments will not be refunded. We reserve the right to decline any sales. If the buyer decides to back out of a gecko, there are no refunds on any payments sent. If for some reason you cannot make a payment, please contact us immediately and we could work something out. You work with us and we will work with you.
Refunds— Under any circumstances, there will be NO cash refunds, all refunds will be applied to store credit for future purchases. Deposits are Nonrefundable and DO NOT apply to store crdit.
Dead On Arrival— We guarantee live arrival of the gecko, this only applies within 45 minutes after delivery. Once the gecko is in the hands of the buyer, we are no longer responsible for anything that happens. If DOA happens during the shipping process, please make sure to contact us within 30 minutes of delivery with clear unboxing video proof and photos. This does NOT include late pickups, you are responsible for being available when your gecko arrives. Under any circumstances, there will be NO cash refunds, all refunds will be applied to store credit for future purchases or in exchange for another gecko of equal value.
Tail drops— Geckos drop their tails as a natural defense or for no reason, we will NOT be responsible if your gecko drops it’s tail during the transition or in your hands.
Sexing— All geckos labeled probable male/female are NOT guaranteed to be that specific gender. We start checking pores when the geckos are over 7 grams, once they reach about 20+ grams you could tell gender.
Morphs & Traits— We take all photographs in Nature sunlight and a Led Photo Booth with no added filters, photos may not show their truest colors but feel free to ask for more. Baby geckos will change colors and patterns as they grow. Geckos will also fire up (Darker colors)and fire down(Lighter colors)so they may look different at times.
We record all feedings, cleanings, hatch dates etc. We will make sure your gecko is 100% healthy for travel.