My geckos are my pets first. I also strive to produce high end geckos without over saturating the market with low end pairings....temperment and structure being high priorities.
Sales Payments are accepted through PayPal - Venmo or in person.
A 25% non-refundable deposit (per gecko) is required to place a gecko on hold for geckos that are $400 and above. The hold deposit is for that particular gecko only. If you are involved in a payment plan and change your mind on your purchase, any payments minus the hold deposit can be transferred to the newly chosen gecko, however, an additional 25% non-refundable deposit for the new gecko will be required. If you change your mind all together, I will issue a refund (minus the non-refundable deposits). ALL SALES MUST BE PAID IN FULL BY 30 DAYS AFTER YOUR DEPOSIT ( THIS CAN CHANGE DUE TO WEATHER)
No gecko is considered on hold until a deposit is sent, however, you must email me for approval before sending a deposit or you will be subject to the fees that I am charged to give you a refund (PayPal still charges fees for sales even if the money is refunded).
All sales are done through email or private messages only. I like to have a written record of all transactions, therefore I do not do any sales over the phone. Shipping is only available to the continental 48 United States, and is done through FedEx Priority Overnight Tues Wednesday with arrival Tuesday through Thursday.
Packages typically arrive by 8-10:30am in most areas, however, some areas can be as late as 4:30pm. I prefer to ship animals to your nearest approved Fedex hub since this is the safest way for the animal. I will not be held responsible for issues or delays with the carrier. I will only ship when temperatures are safe (between 40-80) in all destinations, this includes, my area, your area, and the fed ex hubs that your gecko will be traveling through. I take into consideration the overnight lows as well as the daytime highs.
I will include a heat pack or cool pack if I feel one is needed. Please keep me informed of your forecast as well.
I do not reimburse shipping costs. If your package is late however, we may be able to get you a refund through the shipping company (less any fees). Please contact me within 1 hour of delivery no matter what! I love these animals, and I always worry when shipping them. It is always a possibility that a gecko can drop their tail during shipping. This is something that they can do at any given time, tail loss is NOT covered.In the unfortunate event of a DOA, I MUST be contacted by email within 1 hour of delivery. Be prepared to send me photographic evidence and video if possible. Once the animal is in the hands of the buyer, it's health and well-being is beyond my control. I am always available for any questions and care information and if asked will direct buyers to care sheets if needed. I will not guarantee the health (sickness or accident) of the animal once the responsibilities belong to the new owner.*issues resulting from improper husbandry or accidents are not covered.
I like to consider myself a very fair person, and all issues will be dealt with on a case by case basis.I do not guarantee color. I feel the pictures that I provide are very accurate and I am always more than willing to take more photos for you. I do not guarantee temperment. I do handle all baby geckos but once they are adults...they are considered "breeding animals" and are typically handled less. I get them out for photos, cage cleaning and weights. I try to be as accurate as possible about their personalities but that can change in their new environments with new owners. I do not feel geckos need to be "played with". I do not guarantee the sex of a gecko unless it is actually stated Male or Female. The terms unsexed, possible female, probable female, no pores seen, pores seen, etc. are just my observations at the time the gecko is posted for sale, they are not a guarantee of sex. Also, please do not assume the sex of a gecko due to their name, as every gecko hatched here is assigned a name right out of the egg.
**This Guarantee in it's entirety is null and void if the gecko is not directly purchased and shipped by TAILSPINZ GECKOS**
I reserve the right to refuse any sales.You MUST be over the age of 18
Here are my TOS
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.