2023 now available, (weather permitting).
Live arrival, genetics, sex, feeding and health guarantees.
30/60 day payment plans are available. Starting at $500. 25% Non refundable deposit required.
Maximum holding period for an animal with full payment or initiating a payment plan, including buyer arranged export, is 60 days. If your export window is not within 60 days from the date of purchase we will decline the sale.
All online sales are process through Square invoicing the following information is required.
Shipping will be quoted by ShipYourReptiles. Shipping out Tuesday - Wednesday pickup via FedEx Priority Overnight service for arrival by 10:30am the next day. All animals are shipped as insured items. Allowing us to provide a live arrival guarantee. Following conditions apply:
-Hub2Hub shipping on all animals.
-Temps are above 50 degrees or below 90 degrees in both the shipping and receiving state
In case of truck delivery, following apply:
-Buyer must be available for delivery upon first attempt.
-Package must be opened with in 30 mins of delivery.
-If there are any issues with the animal, you must contact us asap after delivery/pick up.
We reserve the right to cancel any shipment if the safety of the animal is in question.
-If an animal is found to be sexed incorrectly, this guarantee will require the animal being returned to us alive and in good health before issuing a replacement or refund. We are not responsible for wrong sexed animals after 7 days from arrival.
-Genetics can be tricky. We do our best to identify each animal. This can be a very difficult process. Every combo is heavily researched but there isn't always a straight answer. Combos have become very complex. We work with a lot of different genetics. Some can hide and even act unexpectedly. Sometimes it’s best guess. We will always provide all the info we have. However, We can no longer guarantee non recessive genetics in our animals. Hets are 100% unless listed as possible (pos) hets.
- All animals come with 48 hour health Guarantee. Any animal shipped from us has taken at least 3 (live) meals and is currently on feeding on the appropriate sized a prey item. No signs of sickness were visible at time of shipping.
- We do not Guarantee our animals will eat frozen thawed prey items. We feed live and have a great proven feeding response for every animal we sell.
Live Arrival Guarantee
-Live arrival is available with Shipyourreptile.com limited insurance option. We do not ship with out this insurance.
-DOA claims must be made with pictures of the animal within 1 hour of the FedEx timestamp noting delivery of the package
-Must comply with SYR Guidelines found https://shipyourreptiles.com/pages/critical-information
ALL guarantees will be voided if animal is left at hub after closing hours on day of delivery.
-Any thing can happen when dealing with animals. Life is unexpected. We do our best to provide the highest quality at the time of sale. We can not be held responsible for matters the develop, after our policy time frame. This includes but not limited to issues such as injuries, unseen internal defects or even sudden loss of animal for unknown reasons. Unfortunately compensation can not be provided.
Veterinarian Documentation, photograph/videos may be required to process any insurance claims. There may be a 2-6 week processing time on any claims.
Mistakes happen. If you have a legitimate issue upon arrival. Contact us asap. If it’s an error on our end, we will send a return shipping label free of charge. Animals must be returned/shipped same day for refund. Refunds will not include original shipping costs. Animals must be returned healthy. Photos may be required before repackaging.
Please have proper enclosure before animals leave our location.
These guidelines are subject to change at any time without notice.
Last updated 11/15/2022
*** Covid 19: due to the current pandemic. Our shipping company is no longer offering insured shipments. To offset this and any late arrivals, LSR has implemented a Hub2Hub delivery and pick up only. Shipments are m-w and will be available for pick up at your preferred fedex shipment location.***
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.