Store: Base Reptiles

  • Overall Ratings Score: 5.0 (90)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 25% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 4 30 90
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 90
Seller communication 90
Shipping time 90
Shipping packaging 90
Below is feedback left by buyers about this user.
Everything was just fine . I'd say if anything I lacked in response time but they were very patient with me. I really appreciate that they were so nice about everything. - May. 20, 2022
basereptiles replied: It was great working with you!! Thank you for your business! - May. 20, 2022
Rating by b***l for Fire Ball Python
Rating by b***l for Fire Ball Python
Brina was very communicative and sweet. Everything went as planned. Love the stickers!!! Thank you <3 - Apr. 28, 2022
Rating by h***5 for Sub Adult Jungle Leopard Gecko
Absolutely great all around. Even put up with my constant misunderstandings and delayed responses. Never once did they get worked up over it. I appreciate their customer service, and the amazing gopher snake that I received! - Apr. 16, 2022
Rating by l***s for Sub Adult Female San Diego Gopher Snake
Communication was really great - Apr. 08, 2022
Rating by d***s for Juvenile Harlequin Crested Gecko
Probably one of the best sellers I’ve talked to and bought from yet. The animal came in perfect health and was so tame even for someone it hadn’t ever met before. I’m beyond pleased. - May. 12, 2022
Rating by t***s for RTB Striped Male Gargoyle Gecko
Great communication on time for everything!!!! - Apr. 13, 2022
Rating by f***4 for Colorado River Toad
Rating by f***4 for Colorado River Toad
As a first-time snake buyer, I couldn't have asked for a better experience. Brina was extremely responsive, courteous, and very helpful in answering all of my questions. Shipping was flawless, and he is a beautiful snake. - Mar. 23, 2022
Rating by t***5 for 100% Het Pink Pastel PH Albino Western Hognose
Great seller awesome communication and very accurate description of animal very pleased with purchase - Feb. 17, 2022
basereptiles replied: Thank you so much for working with us we hope you love your new baby! - Feb. 17, 2022
Rating by t***3 for Beautiful Striped Gargoyle Gargoyle Gecko
The seller had freezing temps to deal with and kept me informed of the situation. This seller’s communication is unrivaled, the best I have dealt with online. My female Nuevo León is absolutely GORGEOUS! Highly recommend this seller. - Feb. 18, 2022
basereptiles replied: Thank you so much Jim! I'm glad you love her, it was a tough choice to let her go!!! Thank you for trusting me with your busines! - Feb. 18, 2022
Rating by c***s for Sub Adult Female Variable Kingsnake Nuevo Leon Kingsnake
brina was very sweet and had exellent communication! my baby arrived in perfect health and just as expected<3 shipping was also perfect and went great:) - Feb. 18, 2022
Rating by g***s for Whitesided Bullsnake
Rating by g***s for Whitesided Bullsnake
Brina is amazing, she let me do a payment plan on these guys and legit held them for me for almost 6 months while the winter weather made shipping impossible. They arrived perfect packaged well and she even threw in some bonus higher end isopods! - Apr. 28, 2022
Rating by h***z for PAIR Nearly RTB Red Eye Crocodile Skinks More Skink
Received a great little gecko, couldn't be happier! Communication was excellent and seller was super helpful. The whole transaction was perfect. I highly recommend this seller. Thanks for everything! - Dec. 09, 2021
Rating by t***3 for Orange Blotch NPV Gargoyle Gecko
Brina was so kind and helpful. Very patient with all our questions as new snake enthusiasts. Would highly recommend Base Reptiles! We love the little snake we got!! - Oct. 21, 2021
Rating by j***p for Male Het Snow Western Hognose
Great seller. Answered my questions. Shipping was prompt, packaged well. Snake looks great. Has kept in contact with everything. Would buy from again 10/10 - Oct. 13, 2021
basereptiles replied: Thank you so much for trusting us with your business!! - Oct. 13, 2021
Rating by c***s for Axanthic Conda Het Albino Western Hognose
great communication. would buy from seller again. thank you. - Oct. 08, 2021
Rating by g***5 for Male Het Snow Western Hognose
Good and helpful seller! Got the animal to me expediently and smoothly. - Sep. 30, 2021
basereptiles replied: Thank you for giving our little guy a great home!! - Sep. 30, 2021
Rating by b***n for Adult Viper Gecko More Gecko
we had a great experience with Base Reptiles, they we're very responsive and helpful, we received our beautiful girl and couldn't be happier - Sep. 23, 2021
basereptiles replied: Thank you! It was so nice working with you! - Sep. 23, 2021
Rating by j***s for Female Het Lavender Albino Ball Python
Great communication and customer service. Packaged well. I highly recommend. - Sep. 14, 2021
Rating by y***d for Arizona Mountain King Zebra Lines Arizona Mountain Kingsnake
Great seller. Great communication. Beautiful gecko! - Sep. 29, 2021
basereptiles replied: Thank you so much it was so nice to work with you! - Sep. 29, 2021
Rating by m***y for Male Orange Blotch Gargoyle Gecko
I got a healthy snake that is perfect for my needs. - Sep. 09, 2021
Rating by j***n for Ultramel Corn Snake
Rating by j***n for Ultramel Corn Snake
Great communication and beautiful snake. - Aug. 29, 2021
Rating by t***e for Normal Corn Corn Snake
My geckos arrived gorgeous and healthy in a well packed box. Very nice and I would definitely recommend, I’ll definitely be doing business again! - Sep. 16, 2021
Rating by k***1 for Red Confetti Dalmatian Crested Gecko
Super calm and healthy baby Crestie! Very nice communication, and offered me answers to any questions! 10/10 expierence. - Aug. 26, 2021
basereptiles replied: Thank you SO much for trusting us as your source for your new baby! Best wishes! - Aug. 26, 2021
Rating by c***w for PINK Pinstripes Crested Gecko
Seller was very responsive and shipping and ensuring the snake arrived safely. Item was as described and I would recommend them :) - Sep. 16, 2021
Rating by c***s for Albino Het Snow Female Western Hognose
Wonderful communication! Snake was healthy (and even strangely calm!) right out of the package, and no problems at all so far. The subadult western hognose is already acclimating to its new enclosure well, and no real signs of stress. - Aug. 14, 2021
basereptiles replied: It was so nice getting to speak with you!! I am always here to answer questions! Thank you! - Aug. 14, 2021
Rating by b***e for Subadult Normal Male Western Hognose
Amazing to deal with!! Snake was healthy and happy when I picked him up! Definitely will be doing future business with them!! - Aug. 05, 2021
basereptiles replied: Thank you so much! I’m thrilled that you love your new baby!! - Aug. 05, 2021
Rating by v***9 for Fire/Vanilla Ball Python
If I could give more than 5 stars I would; incredible experience and the gecko was even more vibrant in person! - Aug. 18, 2021
basereptiles replied: Thank you so much for your business! Glad this beautiful baby went to a great home! - Aug. 18, 2021
Rating by k***1 for Halloween Crested Gecko
Seller was very informational. He kept me updated on shipping. He answered all questions and even checked in with us after our girl arrived. I will definitely be using this breeder again. - Jul. 28, 2021
Rating by m***x for Female Pastel Ball Python
Everything ranging from communication, price, shipping speed, etc. was phenomenal. The baby noodle is in great shape and has such a charming personality! - Aug. 25, 2021
basereptiles replied: Loved working with you!! Glad your baby is doing well! - Aug. 25, 2021
Rating by k***t for Male 100% Het Albino Western Hognose
Such a kind, caring and passionate business to get your reptile from! Brina is so sweet and helped me out so much when it came to getting my first hognose. Overall such a good experience and I positively recommend! - Aug. 04, 2021
basereptiles replied: Thank you so much for your kind words!!! I hope you love your little baby and I am always here to help!! - Aug. 04, 2021
Rating by t***e for Anaconda 100% Het Albino Western Hognose
Great communication, everything as expected. Thank you! - Aug. 05, 2021
basereptiles replied: Enjoy your baby! Thank you for your business!! - Aug. 05, 2021
Rating by r***2 for Female Normal 100% Het Albino Western Hognose
Communication was fantastic! Any issues or questions I had were answered very fast. My new son made the trip and he is doing great! - Jul. 19, 2021
basereptiles replied: Thank you! We are so glad you love him! - Jul. 19, 2021
Rating by k***t for Albino Anaconda Western Hognose
Everything was perfect. Was even able to communicate via text messages with updates on feeding and pictures before shipping. I would definitely recommend and be doing business here in the future. - Jul. 28, 2021
basereptiles replied: Thank you for trusting us with your business!!! We’re so happy you love your new Hognose! - Jul. 28, 2021
Rating by d***9 for Anaconda Het Albino Western Hognose
Good communication, answered all my questions. My crested gecko arrived on time, healthy, and seems to be very tame so far.. Overall great experience! - Jul. 14, 2021
basereptiles replied: Thank you for trusting us with the purchase of your new baby! It was so nice working with you! - Jul. 14, 2021
Rating by s***y for Full Pinstripe Harlequin Crested Gecko
Received my new hoggie on Friday July 9th. He arrived alive, healthy and even ate hours after arrival. Seller was amazing! Answered all questions and entertained my chit chat. Will definitely purchase from again when I'm ready to buy a female hoggie. - Jul. 11, 2021
basereptiles replied: Thank you so much it was a pleasure to work with you!! Enjoy your hoggie! - Jul. 11, 2021
Rating by s***2 for 2018 PH Pink Pastel Western Hognose
Great overall experience. She sent pictures and videos and communicated the entire time. We waited until safest to ship and he arrived healthy! - Jul. 08, 2021
Rating by c***n for 100% Het Pink Pastel Western Hognose
I would definitely purchase from them again, they have great communication and you can tell they truly care about their animals! They made the purchasing and shipping very straightforward I felt confident that I was going to receive a healthy animal! - Jul. 30, 2021
basereptiles replied: Thank you so much for putting your trust in our baby! We hope you love her! - Jul. 30, 2021
Rating by b***s for Anaconda 100% Het Toffee Western Hognose
This seller was as helpful as I could’ve ever imagined. This was my first reptile so I had lots of questions that they were happy to answer and give me some pointers about. Couldn’t have asked for better. - Jul. 08, 2021
Rating by j***7 for 100% Het Toffee Western Hognose
She arrived quickly and well packaged. Shipping had to be delayed due to weather, and I was kept updated every step of the way, and I was sent ample pictures and videos before she arrived here. Great seller, thank you so much! - Apr. 28, 2021
basereptiles replied: So happy to work with you! Thank you for trusting us for your new addition! - Apr. 28, 2021
Rating by c***a for Halmahara Blue Tongue Skink Halmahera Blue-Tongued Skink
Perfect transaction! Geckos were perfect and seller went above and beyond to get them to me safe and sound! - Jan. 10, 2021
Rating by 2***2 for Proven Super Dalmatian Male 2 Years Old Crested Gecko