Store: Phoenix Reptiles

  • Overall Ratings Score: 5.0 (55)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 100% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 2 12 55
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 55
Seller communication 55
Shipping time 55
Shipping packaging 55
Below is feedback left by buyers about this user.
Seller was courteous and quick to respond to messages even during a holiday weekend. Easy to work with to schedule shipping arrivals. The fact that the ball python is adorable adds infinity stars! - Apr. 04, 2024
billstegall replied: Perfect buyer !!! - Apr. 04, 2024
Rating by h***o for Super Orange Dream Pinstripe Male Ball Python
Very strong communication. Beautiful snake. She ate no problem at all. Very healthy animal. Even more stunning in person! Could NOT recommend a better seller! What a great experience! - Feb. 22, 2024
billstegall replied: Thanks so much for the kind words !! - Feb. 22, 2024
Rating by p***s for Candino Black Pastel Female Ball Python
This was our second purchase from Bill, and he worked with me to surprise my step dad with a new beautiful BEL. Highly recommend and if purchasing on the site will definitely be looking here first! 10/10 experience and quality! - Feb. 28, 2024
Rating by p***s for Russo Lesser Blue Eyed Lucy BEL Female Ball Python
Ordered a ball python and he arrived next day and in perfect condition. The snake is very healthy and active. Fantastic communication with the vendor and would love to do business with him again. - Feb. 07, 2024
billstegall replied: Thank you !! - Feb. 07, 2024
Rating by p***k for Pastel Banana Male Ball Python
This was my first time buying a snake online and it was a great experience. Bill was extremely responsive and answered and questions I had. My little dude came packaged beautifully and warm. I will definitely come to phoenix reptiles in the future! - Feb. 01, 2024
Rating by m***9 for Paradox Fire Pied Male Ball Python
Amazing service and help. She came as exactly as I was told. Very helpful too - Jan. 11, 2024
billstegall replied: Perfect buyer in all regards. - Jan. 11, 2024
Rating by w***e for Lesser Russo BEL Female Ball Python
Bill is the first breeder we have purchased from out of state. He made the process seamless and effortless. Communication and packing great, down to the duct tape used on the bottom side of the tubs to keep them stable during transport. Thank you - Nov. 30, 2023
Rating by k***s for Scaleless Head Candino Female Ball Python
Bill is the first breeder we have purchased from out of state. He made the process seamless and effortless. Communication and packing great, down to the duct tape used on the bottom side of the tubs to keep them stable during transport. Thank you - Nov. 30, 2023
billstegall replied: An excellent buyer !! - Nov. 30, 2023
Rating by k***s for Scaleless Head Candino Male Ball Python
We love our little guy! Bill was exceedingly helpful and communicative. If/when we are in the market for another- we will definitely buy again from Phoenix Reptiles! - Sep. 11, 2023
Rating by a***y for Pastel Black Pastel Pinstripe Ball Python
I would definitely work with Phoenix Reptiles again! As a first time buyer, I was provided with exceptional service. I was given all the information needed to provide my new snake with appropriate husbandry and care. All of my questions were answered - Aug. 11, 2023
Rating by f***2 for Cinnamon Candy Male Ball Python
Name every state in the United States. The transaction is completed before you finish with Wyoming. It was so smooth and seemless and communication was on point. Couldn’t be a better experience. Thank you Phoenix Reptiles 🦅🔥 - Aug. 02, 2023
billstegall replied: Thank you for the kind words !! - Aug. 02, 2023
Rating by p***a for Scaleless Head Candino Male Ball Python
We went to pick up our beautiful ball python. Facility was impressive, communication was very prompt, he was very knowledgeable and cares about his snakes. Smooth experience. Will buy again from Phoenix Reptiles. - Jul. 27, 2023
billstegall replied: Thank you so much !! - Jul. 27, 2023
Rating by e***1 for Pastel Black Pastel Enchi Ball Python
Great buying experience, would recommend to other and buy again! - Jun. 02, 2023
billstegall replied: Excellent buyer !!! - Jun. 02, 2023
Rating by m***1 for Ocelot Female Borneo Short-Tailed Python
Just picked up my new girl and she is so perfect. I purchased from bill back in 2020 when I lived in Texas and always said if I was gonna get another candino it was gonna be from him!! He was so great with communication and I would 100% recommend him - May. 17, 2023
Rating by k***x for Pastel Candino Female Ball Python
Beautiful snake and such a sweet girl! We have had her a week and she couldnt be more perfect. We received great communication, fast shipping, and all our questions answered! When we purchase another, we wil definitely see what Bill has! - May. 12, 2023
Rating by n***2 for Super Pastel Vanilla Fire Ball Python
Gorgeous Python, super fast shipping and amazing communication. I truly wish more sellers were like him. - Mar. 15, 2023
Rating by m***1 for 2022 Ocelot Borneo Short Tail Python Female Borneo Short-Tailed Python
Quick response to all communications, waited until shipping was safe for the animal. Animal arrived safe and healthy. Would definitely purchase from them again if they have an animal with the genes that I'm looking for. Thanks, Chris - Mar. 02, 2023
billstegall replied: Chris is the perfect buyer - Mar. 02, 2023
Rating by c***n for Leopard Enchi Clown Female Ball Python
The delivery became delayed (due to FedEx) but we were able to receive him after 48hrs–thankfully the snake was safe and healthy but seller communication wasn't the best when it came to the issue. The ball python is calm and no issues with handling! - Jan. 22, 2023
Rating by c***s for Banana Enchi Pied Male Ball Python
Very responsive. Everything was smooth, efficient and as expected! - Dec. 15, 2022
Rating by d***s for Banana Leopard Clown Female Ball Python
Pheonix Reptiles was amazing to work with! This was our first time ordering a snake and we could not be happier! Bill responds quickly. He is very helpful and reassuring. Our boy is absolutely beautiful, healthy and exactly as pictured. - Nov. 04, 2022
billstegall replied: Thank you so much !!! - Nov. 04, 2022
Rating by m***e for Pastel Enchi Banana Pied Male Ball Python
Found this girl and was able to purchase and pickup locally. Great quality and communication! - Oct. 10, 2022
Rating by i***s for Candino Cinnamon Proven Breeder Female Ball Python
This lil guy is so cute, friendly, and looking healthy! - Aug. 31, 2022
Rating by r***a for Pastel Candy Male Ball Python
Bill was so helpful in all the questions I had, he was patient and very nice and I appreciate that. The snake came packaged safely and he was gorgeous. He recently ate for the first time for me and everything went smoothly! Thank you!! - Jun. 14, 2022
Rating by a***t for Pastel Banana Het Clown Male Ball Python
Bill was amazing every part of the process even helping me with what lighting you get for my snake and everything he’s cares about his animals and they are excellent quality! - May. 22, 2022
Rating by m***e for Super Fire Banana Male Ball Python
WOW! The snake was even more beautiful in person! Arrived safely packed and happy. Right away she was relaxed and curious even after traveling for a day. Great people to work with. Will def keep an eye on their available animals for future purchases! - May. 12, 2022
Rating by s***y for Scaleless Head Albino Female Ball Python
This is my second purchase from bill, and just like the last one I am very satisfied! What a beautiful Borneo! Thank you so much bill everything was smooth and quick! I will definitely be purchasing more from you! :) - Apr. 23, 2022
Rating by d***2 for Super Stripe Borneo STP Male Borneo Short-Tailed Python
3rd BP from this breeder and such an amazing quality animal every single time. Bill is amazing at what he does and prompt and professional. I cannot say enough good things about the experience each time!! - Apr. 13, 2022
billstegall replied: Thank you so much !!! - Apr. 13, 2022
Rating by c***3 for Lesser Clown Male Ball Python
Beautiful ball Python! Bill was straight forward and has excellent customer service! Shipping was quick, smooth and on time! I’m definitely satisfied! Thank you for having awesome communication as well bill! Have a good one! - Apr. 05, 2022
billstegall replied: Thank you so much Daniel- you were a pleasure to work with !!! - Apr. 05, 2022
Rating by d***2 for Vanilla Fire Pastel Mojave Female Ball Python
I cannot give high enough praise on this seller. This is my 2nd from here and I will continue to use this breeder. Noodles are so pretty, healthy, sweet and perfect!! Absolute pleasure to deal with this seller start to finish, every time. THANKS!!! - Mar. 30, 2022
Rating by c***3 for Vanilla Fire Leopard Black Pastel Pastel Ball Python
Bill was great. Easy to communicate with, got what I wanted. - Mar. 23, 2022
Rating by d***6 for Side Swipe Borneo STP Male Borneo Short-Tailed Python
The borneo short tail I received from Phoenix is absolutely stunning and super well mannered. The entire experience was a great one, Bill is very helpful through the entire process and answered all of my questions. 100% will purchase again!! - Jan. 25, 2022
billstegall replied: Thank you so much !!!!! - Jan. 25, 2022
Rating by v***t for Super Stripe Borneo STP Borneo Short-Tailed Python
Quick and friendly communication, and snake was packed perfectly! Positive experience all around and wouldn't hesitate to buy again - Dec. 31, 2021
Rating by s***s for Candy Female Ball Python
Absolutely stellar animal. Bill is one of the best in the business. Buy from him without hesitation. - Nov. 13, 2021
billstegall replied: Thanks so much Jason !!! - Nov. 13, 2021
Rating by l***s for US CBB Designer Male Red Neo (Jeager X Bizkit) Green Tree Python
The seller went above and beyond to get me the snake that I wanted. It is a beautiful and healthy short tail python. - Oct. 26, 2021
Rating by b***r for Sideswipe X Granite Male Borneo Short-Tailed Python
Very responsive seller. The snake is healthy and looks exactly like in the photos. Delivery is on time. - Oct. 13, 2021
Rating by p***8 for Pastel Vanilla Champagne Male Ball Python
Snake was clear of mites and looks very healthy. The packaging was very secure to keep the animal from being injured during its travel. Phoenix kept me updated and answered every question very quickly. I’d highly recommend him. - Sep. 16, 2021
billstegall replied: Thank you for the kind words- enjoy your new addition :) - Sep. 16, 2021
Rating by l***r for Black Pewter Sugar Male Ball Python
Emmett is a beautiful and healthy little guy! Bill was wonderful too! Very responsive, informative and you can tell he really cares for his animals! - Aug. 19, 2021
Rating by t***2 for Super Enchi Banana Lesser Male Ball Python
Great Seller! I love my new snake. He arrived well packaged, clean, good body condition and appears healthy. Seller communicates quickly and is helpful with shipping plans. I would highly recommend this seller. Thank you - Jul. 22, 2021
billstegall replied: Thank you for the kind word- great buyer as well !!! - Jul. 22, 2021
Rating by s***f for Lesser Mojave Male BEL Ball Python
High quality genetics. Very understanding seller. Great packaging. Very healthy animal. I’d recommended and do business with again - Jan. 02, 2021
Rating by m***d for Lesser Banana Clown Male Ball Python
Bill has been amazing to deal with! We are very happy with our new member of the family and he was honest and fair to deal with along the way!! 🐍 - Oct. 20, 2020
Rating by t***o for Soul Sucker (HGW Lesser) Male Ball Python
This was my first time ever buying a snake on the internet and this seller was GREAT in ever aspect. Highly recommend!!! - Oct. 10, 2020
Rating by p***e for Banana 100% Het Pied Female Ball Python
As beautiful as the picture! Great communication and he arrived in perfect condition with great packaging ☺️ - Sep. 03, 2020
Rating by b***t for Cinnamon Candino Male Ball Python
It was an easy purchase and very quick shipping and great communication. - Jul. 30, 2020
Rating by t***r for Male Pastel Banana Clown Ball Python
The snake was amazing super vanilla pastel beautiful and tamed for the most part. - Jul. 29, 2020
Rating by a***6 for Super Vanilla Pastel Female Ball Python
Great communication! The snake is as pictured and was active as soon as he got in his habitat. I would definitely buy from them again! - Jul. 30, 2020
Rating by k***d for Pastel Lesser Orange Dream Spider Ball Python
The transaction was very professional and his facility is absolutely beautiful and so clean! I can't recommend him more! I love my little dude I named him Bumblebee - Jul. 14, 2020
Rating by c***1 for Pastel Banana Het Clown Male Ball Python
Amazingly beautiful. Healthy, on time, communicative seller. Very satisfied. - Aug. 24, 2020
Rating by s***s for Pewter Candino Male Ball Python
Good communication, made my first online purchase easy. - Jul. 24, 2020
Rating by r***2 for Candino Cinnamon Ball Python
Very happy. Will be purchasing more animals - Apr. 10, 2020
Rating by b***7 for Scaleless Head Albino Female Ball Python
I made my first Morph Market purchase with Phoenix Reptiles and it couldn't have gone better. They responded quickly, they were very helpful, and were able to ship to me right away. The snake arrived safely and was just as described on the ad. - Mar. 17, 2020
Rating by a***1 for Blue Eyed Lucy Female Ball Python