Store: The Ball Room Canada

  • Overall Ratings Score: 5.0 (72)
  • Percent Positive: 100% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 10 72
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 72
Seller communication 72
Shipping time 72
Shipping packaging 72
Below is feedback left by buyers about this user.
My ball python had to be exported to the US and thanks to Heather, it went very smoothly. Her communication was great and the snake arrived healthy and active. It looks amazing and I'm very happy with this experience! - Oct. 22, 2020
Rating by e***r for Purple Passion Ball Python
The Ball Room is my favourite seller. Their customer services was next to none and they put out beautiful and healthy BP's. 10/10. Highly recommend. - Nov. 05, 2020
Rating by c***l for Killer Gargoyle Ball Python
Heather was amazing to work with. She replies very promptly and made the process very simple. Great experience and absolutely recommend her! - Oct. 06, 2020
Rating by d***l for Banana Bumblebee Ball Python
Great overall experience. Very helpful with everything - Nov. 06, 2020
Rating by r***k for Banana Piebald Ball Python
Absolutely great experience buying from Heather, especially for a first-time buyer! Answered all of my questions, gave great advice on setting up my vivarium, and recommended a great source for further knowledge on husbandry. - Oct. 01, 2020
Rating by o***i for HRA Pastel Ball Python
I enjoyed working with this breeder. The snakes are beautiful, and came with pictures, feed records, everything I could want to feel like they were always mine. Above and beyond service. - Oct. 07, 2020
Rating by p***s for Albino Enchi Ball Python
Good communication from Heather, a beautiful animal and an altogether great experience! - Sep. 30, 2020
Rating by a***h for Champagne Het Piebald Ball Python
Wonderful experience. Would purchase from again - Sep. 06, 2020
Rating by m***r for Toffino Ball Python
Rating by m***r for Toffino Ball Python
This is my second time purchasing a baby from them, everything is amazing with them. I love both my new additions and look forward to further business 100% :) - Sep. 10, 2020
Rating by s***h for Ivory Pastel Ball Python
It’s absolutely been a pleasure to communicate with Heather, she’s gone above my expectations on communication and very obviously cares about the snakes she sends out. My BEL arrived safety and healthy and it doing amazing. Absolutely would recommend - Aug. 29, 2020
Rating by g***n for Blue-eyed Leucistic Ball Python
My first Ball Python purchase and the seller was incredibly helpful and caring. 10/10 would absolutely recommend. Thanks Heather!!! - Aug. 18, 2020
hroffey replied: Thank you Christopher. Please don't hesitate to contact me if you have any questions in the coming weeks or even months. Happy to answer any questions you have. Take care! - Aug. 18, 2020
Rating by c***l for Super Pastel Champagne Ball Python
Great communication, quick to respond, overall wonderful experience. I purchase a silverstreak & a banana mojave from the Ball Room Canada. Both are fantastic animals, healthy, curious & exactly what I was looking for. Definitely recommend. - Sep. 17, 2020
Rating by j***r for Silverstreak Ball Python
I had nothing but a great experience with The Ball Room Canada! They are great with communication and I Am super excited for my new addition to the family. Thank you so much. - Jun. 30, 2020
Rating by s***h for Champagne Pastel Ball Python
Not only was this snake gorgeous, healthy, and perfect in every way but Heather truly went above and beyond all expectations. There isn't enough space here for me to truly communicate what a wonderful experience buying from this breeder was. - Dec. 11, 2020
Rating by c***f for Blade Het Clown Ball Python
Snake looked even better then in pictures! Excellent communication and service! - Apr. 26, 2020
hroffey replied: Thanks Marc. Glad you are happy with her. It was a pleasure to meet you. - Apr. 26, 2020
Rating by s***s for Blade Clown Ball Python
Seller was very quick to answer questions and provide pictures and even drove over an hour to meet up with me so I could get my snake. Highly recommended. - Dec. 16, 2019
Rating by f***9 for Silver Bullet Ball Python
My snake arrived safely and was exactly as described! Heather obviously cares very much about her animals and was very easy to communicate with. I would highly recommend! - Dec. 04, 2019
Rating by g***l for Super Pastel Champagne Possible Silverstreak Ball Python
I'm a very happy repeat customer. It's always a pleasure to work with Heather and I am always delighted with my purchases from The BallroomCanada Thank you Heather for another beautiful snake! - Nov. 15, 2019
Rating by a***a for Purple Passion Ball Python
She answered all my questions and was very responsive and helpful! The packaging was amazing, I didn’t have any problems with the shipping & I received a beautiful healthy snake! I highly recommend!! - Oct. 22, 2019
Rating by j***d for Purple Passion Ball Python
I definitely recommend heather, she’s really responsive and have quality snake! I will definitely buy more snake from her in the future. The snake I received is healthy and the packaging was perfect! Nothing bad to say, everything was just perfect! - Sep. 26, 2019
Rating by m***e for Pastel Champagne Possible Cinnamon + Ball Python
I enjoyed buying my animal from you! Very very very understanding breeder, I was pleased with every step of the transaction! Would recommend to everyone! - Sep. 02, 2019
hroffey replied: Thanks Joey! It was great meeting you. - Sep. 02, 2019
Rating by j***0 for Blue Eyed Leucistic Ball Python
Heather was a delight to work with, and the snake I recieved is beautiful and healthy, and exactly as pucyred. An overall great experience, highly recommend! - Sep. 11, 2019
Rating by a***t for Leopard Spider Ball Python
My highest recommendation for The Ball Room Canada.Heather is a delight to work with! She is knowledgeable, helpful and replied promptly to my every communication.My snake arrived fast,beautifully packed and healthy. Exactly as described. - Aug. 23, 2019
hroffey replied: It was a pleasure to work with Angie. Great communication. I appreciated her flexibility regarding the shipping of her snake. She was patient and waited for a time best for her snake. Wishing the two of them the best. :) - Aug. 23, 2019
Rating by a***a for Purple Passion Ball Python
Plan on purchasing another bp. I love everything about purchasing from The Ball Room Canada - Jul. 25, 2019
Rating by k***5 for HRA Pastel Ball Python
Beautiful ball python! Breeder was extemely helpful and open throughout the buying process. 10/10 would buy from The Ball Room again! - Jul. 25, 2019
Rating by g***b for Killer Eight-Ball Ball Python
Amazing experience. Always replied with any info I requested. Snake is healthy and beautiful. Great ppl to work with! - Jul. 30, 2019
Rating by r***s for Super Blade Het Clown Ball Python
Great response times, great animal and great experience. Shipping was a process since as the snake had to be imported from another country but he worked with me every step of the way. Would definitely purchase from them again. - Jun. 14, 2019
hroffey replied: Thank you Tyler. Appreciate your positive feedback and your patience with the international shipping process. - Jun. 14, 2019
Rating by i***a for HRA Pastel Ball Python
I would purchase from this seller again , the animal arrived on time and in excellent condition, the communication between the seller and my self was wonderful - Apr. 24, 2019
Rating by g***t for Onyx (Black Pastel HRA) Ball Python
Very courteous seller, snake is in perfect condition and exactly as described. Would (and probably will) buy from again. - Jan. 24, 2019
Rating by z***z for Blade Het Clown Ball Python