Store: Serpentine Designs LLC

  • Overall Ratings Score: 5.0 (11)
  • Percent Positive: 100% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 1 11
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 11
Seller communication 11
Shipping time 11
Shipping packaging 11
Below is feedback left by buyers about this user.
I want to say how much of a good experience I had with Jillian. I have received exactly the snake i wanted and his beautiful! It arrived just on time. Well packaged! All i can say is I’m 1,000% satisfied! Thank you Jillian. - May. 10, 2023
Rating by s***y for July 2022 MBK Mexican Black Kingsnake
Jillian was awesome....very responsive, quick shipping, and great prices. - Mar. 17, 2022
Rating by r***s for 6 Month Old MBK L.g.nigrita Mexican Black Kingsnake
Overall great communication! Very impressed with this seller. The animals arrived healthy and in good condition. Would highly recommend - Mar. 17, 2022
Rating by s***e for 6 Month Old P.d.jani Mexican Pine Pine Snake
Great communication from Jillian. Packaging was the best I've ever seen in the industry. Definitely challenges me to do better for my own customers! Definitely recommend. - Mar. 18, 2022
Rating by k***s for 6 Month Old P.d.jani Mexican Pine Pine Snake
What an amazing seller who truly cares for her animals. My snake is exactly as pictured and behaves as described, loves to be handled. I would recommend this seller to anyone looking for an easy, stress free interaction. I would buy from them again. - Nov. 17, 2021
Rating by s***7 for P.d.jani Mexican Pine Hatchling Pine Snake
Absolutely wonderful. Jillian was quick to respond even when she was out of the country and clearly really cares about her animals and goes above and beyond for them. My male Pine Snake I got from her is just gorgeous and a true joy to have. - Nov. 01, 2021
jillian-sd replied: Thanks Olivia! It was lovely to work with you and to get to meet you and talk snake care! Thank you for doing an excellent job with your snakes, also :) happy keeping and warmest regards! - Nov. 01, 2021
Rating by l***5 for Mexican Pine P.d.jani: Yearling Pine Snake
Great seller really cares for the animals and their well being. Will buy from again - Sep. 22, 2021
jillian-sd replied: Thanks Josh! It was lovely working with you! I wish you the best of luck and I’m so excited for what that guy may throw you in the future. Cheers! - Sep. 22, 2021
Rating by e***n for Mexican Pine P.d.jani: Yearling Pine Snake
Fantastic seller and person. Very passionate about her animals and it shows. Will 100% deal with her again. You will not be disappointed 😍 - Sep. 09, 2021
jillian-sd replied: Thanks Paul! It was nice to work with you and Nell also! I hope you guys have fun with your jani project too :) I wish you great success and warmest regards! - Sep. 09, 2021
Rating by v***2 for Mexican Pine P.d.jani: Yearling Pine Snake
From my first inquiry all the way to receiving my beautiful snake, this has been a flawless experience! It is SO obvious how deeply Jillian cares for her animals, and I am honored to be entrusted with this snake’s care. 10/10 would recommend! ❤️ - Oct. 07, 2021
jillian-sd replied: It has been a pleasure working with you also, Rachel! Thank you for being so careful and kind with your animals... they are lucky to have you! Happy keeping and warm regards! - Oct. 07, 2021
Rating by s***l for Yearling, Het Albino, Het Peanut Butter Hypo Florida Kingsnake
WOW, This is truly a TOP SELLER in all respects!!!! VERY BEST communications, MOST beautiful Snake, PROFFESSIONAL, and REAL heartfelt concern for the buyer as well as the animals they sell!!!!!!!! It does not get better!!! WILL buy from again!!!!!! - Sep. 09, 2021
jillian-sd replied: Thanks so much, Danny! It was a pleasure working with you, truly, and I’m so delighted that one of my animals has a home with you. Cheers and best wishes! - Sep. 09, 2021
Rating by d***7 for Yearling, Het Albino, Het Peanut Butter Hypo Florida Kingsnake
I wish I could give more than 5 stars. The seller was incredibly responsive and kind. The snake is gorgeous, exactly as described and pictured. Arrived safely and already took f/t :) I'm over the moon with the entire interaction. 10/10 would recommen - Sep. 09, 2021
jillian-sd replied: Thank you so much, Lief! It was lovely working with you and I’m truly delighted that you’ve given such an amazing home to one of my snakes…she is a lucky girl :) cheers & best wishes! - Sep. 09, 2021
Rating by l***f for Yearling, Het Albino, Het Peanut Butter Hypo Florida Kingsnake