Store: Lance's Reptiles

  • Overall Ratings Score: 5.0 (21)
  • Percent Positive: 100% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 3 21
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 21
Seller communication 21
Shipping time 21
Shipping packaging 21
Below is feedback left by buyers about this user.
Awesome customer service and I got my tortoise on time - Nov. 16, 2023
Rating by l***0 for 4.25 Inch Sulcata With Small Extra Scute Sulcata Tortoise
Great seller!!! Highly recommend - Nov. 19, 2023
Rating by e***e for Sulcata- 6.75 Inches Sulcata Tortoise
Great communication and well packed. All babies strong and arrived safely. Thank you! - Aug. 01, 2023
lancecham replied: Hi, I am glad they arrived safely and are doing well. Please let me know if you ever have a question. Thanks, Lance - Aug. 01, 2023
Rating by s***2 for 5 Inch Sulcatas Sulcata Tortoise
Received my tortoise looking very good and packaged well! Lance also answered my questions fast in a timely manner. Very good experience and beautiful animals! - Apr. 13, 2023
Rating by j***a for 5 Inch Sulcatas Sulcata Tortoise
Thank you so much for our beardie. He is exactly what was posted and communicated about shipping and time. We absolutely love him already!!! - Mar. 02, 2023
lancecham replied: Thank you for the rating. I appreciate it. I am so glad the beardie went to such a loving home and will be well taken care of. - Mar. 02, 2023
Rating by a***9 for 16.5 Inch Red Hypo Trans Male Bearded Dragon Central Bearded Dragon
Easy to deal with and very helpful. Animal was packaged very well and arrived alive and well - Oct. 21, 2022
lancecham replied: Thank you for the feedback. This is greatly appreciate. My number one priorities are the tortoise and customer satisfaction. - Oct. 21, 2022
Rating by s***3 for 2.75-3.5 Inch Well Started Sulcatas Sulcata Tortoise
11/10 seller - Nov. 04, 2021
Rating by t***t for 3.25 Inch Sulcata Sulcata Tortoise
Lance was awesome he had sold the one we wanted and emailed me about that then he sent me pictures of more and found the one I wanted and sent it next day we are perfectly happy and will use y’all again - Oct. 21, 2021
Rating by t***m for 3.25 Inch Sulcata Sulcata Tortoise
I just received my Sulcata hatchling and it arrived happy and healthy! It was already active and eating as soon as I got it out of the box. Lance was very professional, polite, responded in a timely manner and made the buying process easy! - Sep. 15, 2020
Rating by a***2 for Extra Scute Sulcata Sulcata Tortoise
Healthy active sulcata tortoises!!! They are just the cutest. The seller was quick to respond and very commutative. Always helpful with any question and shipping needs - Sep. 10, 2020
Rating by m***k for Extra Scute Sulcatas Sulcata Tortoise
Awesome, my son loves them... Would purchase from lances' in the future. - Sep. 09, 2020
Rating by p***n for Sulcata Hatchlings- With FREE Mazuri Tortoise Food Sulcata Tortoise
Great little tortoise!! - Sep. 04, 2020
Rating by t***o for Sulcata Hatchlings- With FREE Mazuri Tortoise Food Sulcata Tortoise
My negatives experience has nothing to do with the seller, but with FedEx. Lance was very accommodating and replied quickly to all of my emails and questions. My baby came very healthy and excited to roam! - Aug. 27, 2020
Rating by l***d for Sulcata Hatchlings- With FREE Mazuri Tortoise Food Sulcata Tortoise
Excellent and expedient service. Very healthy, beautiful animal. Seller is very polite, professional, and reliable. Highly recommend! - Jul. 14, 2020
Rating by k***e for Sulcata Hatchlings- With FREE Mazuri Tortoise Food Sulcata Tortoise
Best experience I've had, answered any questions I had. Made sure the tortoises arrived in the best shape they can - Jul. 22, 2020
Rating by w***7 for Sulcata Hatchlings- With FREE Mazuri Tortoise Food Sulcata Tortoise
Lance has great communication and has went above and beyond on helping with any questions I may have had. - Jul. 24, 2020
Rating by m***s for Sulcata Hatchlings- With FREE Mazuri Tortoise Food Sulcata Tortoise
Great communication with Lance. Purchased 3 Sulcatas. Well packaged and received a bag of tortoise pellets for each. Tortoises are alert and eating well. Very satisfied with purchase. - Jun. 23, 2020
Rating by m***e for Sulcata Htchlings- With FREE Mazuri Food Sulcata Tortoise
Lance was great to deal with. I am very happy with my purchase of 2 Sulcata Tortoises from him. He answered any and all questions that i had, and he even made Mazuri tortoise food part of the purchase. The animals are beautiful and healthy. - Jun. 13, 2020
Rating by t***n for Sulcata Htchlings- With FREE Mazuri Food Sulcata Tortoise
Our Bowser and coconut arrived on time and the package was perfect and they were all safe and unharmed. Very good communication with seller and came with food for both tortoises. Would definitely buy again from Lance's Repltiles.👍🏾 - Jun. 02, 2020
Rating by v***7 for Sulcata Hatchlings Sulcata Tortoise
Thank you! The baby sulcatas are beautiful. - May. 20, 2020
Rating by r***s for Sulcata Hatchlings Sulcata Tortoise
Lance's Reptiles has wonderful reptiles that are taken care of and are healthy. Lance is very nice and knowledgeable. My baby sulcata tortoise arrived in perfect condition and is doing awesome. I definitely would recommend him to anyone. - Jan. 11, 2020
Rating by t***a for Well Started Sulcata Tortoises- 3-4 Inches