Metcalf Reptiles LLC
- Aaron Metcalf
- Norfolk, NE 68701, USA
Local PickupRegional Shipping
- Feb 11, 2018
- Store has hidden their ratings (Read more).
We are passionate about you our potential or returning customer!! Our goal is to bring our very best to you every day! Each year we strategize to produce innovative patterns and genetics that benefit reptile owners and other breeders. Producing healthy snakes and maintaining their health in our facility, all the way to your front door, is our number one priority. Have any questions? We are here to answer them or at least point you in the right direction. We are passionate about reticulated pythons and want to share that passion with you! To contact us, call us at 402.992.3834, send us a form on our website contacts page, or message us on Facebook!
- Store Policy
All animals are guaranteed to be correctly sexed, healthy and accurately match any description and/or pictures sent to customer prior to shipping, unless previously discussed and agreed upon. We do not guarantee animal temperament unless otherwise specified and do not offer refunds because you changed your mind, don't want to wait for safe shipping conditions, can't complete your payment plan, etc.
Please open shipping boxes and inspect all animals immediately upon receipt of shipment. If you have any concerns regarding your order, you must notify us within 24 hours of receipt of your shipment. If we have not heard from you within 24 hours of you receiving your shipment, we will consider your transaction complete and all responsibility is transferred to the purchaser.
In the unlikely event that an animal is DOA, proof will be required. Please contact us immediately and do not dispose of the animal before contact. Animals DOA will be replaced or credit issued at our discretion.
Payments and deposits are non-refundable unless we are unable to provide the animal(s) as agreed upon.
Authorized refunds will be offered in the form of a replacement animal or equivalent credit towards animal(s) of your choice.
Metcalf Reptiles is not liable or responsible for failure to meet local, state, or federal regulations. If payment is completed and it is later discovered the animal is not permitted in your area the animal will not be shipped and a minimum 15% re-stocking fee will be applied.
Shipping fees are non-refundable.